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CCW Reviews 169

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TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention satisfaction with the promptness of delivery and the overall value of the products, often highlighting reasonable prices and good quality. Many appreciate the quick order fulfillment and the ease of the purchasing process, finding it hassle-free. However, some people were dissatisfied with aspects of the delivery service, noting issues like delayed express deliveries or packages arriving damaged or tampered with. There are also instances where customers received products that differed from what was advertised, or experienced problems with refunds and unreceived orders.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many consumers praise the fast delivery, with some... See more

Product

Reviewers express ambiguous feedback about the product. Many customers praise the good quality,... See more

Order

Customers had ambiguous experiences with order. While many reviewers praised quick order fulfillment, fast... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the prices reasonable, affordable, and... See more

Quality

Consumers find quality to be ambiguous, with some praising the products as good, affordable, and even fancier... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The morning I placed my order I received a 20% off coupon in my email but two hours later it was expired? I was able to use a 10% code I received in my last order, but that extra 10% would have equate... See more

Rated 4 out of 5 stars

Good value on reasonable products. I like the customer service and sales they run.

Rated 5 out of 5 stars

Never had an issue with CCW. Always shipped promptly. The one time they were out of stock on something they contacted me right away and got it substituted.

Rated 5 out of 5 stars

Price was reasonable, product is good and delivery was prompt. No hassles with purchase or delivery. I would say it is good service, certainly better than I have received at other sites.

Contact info

3.7

Average

TrustScore 3.5 out of 5

169 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Order processing times wildly unpredictable

Sure they offer next day shipping… next day shipping from when they accept your payment. Which, after several orders, I have discovered is between 1-5 business days. Contacting them does nothing either. On my last order I just gave up and cancelled my e-transfer. Awful customer service, unpredictable order processing times. Wouldn’t recommend this company.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Price was reasonable

Price was reasonable, product is good and delivery was prompt.
No hassles with purchase or delivery.
I would say it is good service, certainly better than I have received at other sites.

24 April 2026
Rated 5 out of 5 stars

Shipment is always super fast just…

Shipment is always super fast just using expedited parcel and I'm way up in northern Alberta. I personally prefer native smokes to the chemical heavy commercial brands and ccw always has the best prices on the internet..

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy site, good value and discreet, high quality shipping

Don't listen to the negative reviews, obviously these arent top quality and the price reflects that. But these are still great cigarettes and well worth the price. Great service, will definitely order again. Ive had these brands from elsewhere, but from here they're sealed and fresh. They are even a little fancier than from elsewhere. I only just opened my first pack but theyre not too tight either, honestly perfect. Thanks!!

5 March 2026
Unprompted review

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