Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every de... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service we got was outstanding. We booked our trip through Dawn Conway and she was brilliant. Nothing was ever a problem and her input and advice were spot on. We cannot thank her and Sharon enoug... See more
Company replied
Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday w... See more
Company replied
I've never used Cassidy Travel and I'm so glad I did this time around! WE've just booked our holiday and Rachel couldn't have been nicer and more accomodating. She helped us find a family holiday that... See more
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Company details
- #3 of 14 best companies in Travel Agency
- #2 of 5 best companies in Cruise Agency
- #2 of 6 best companies in Cruise Travel Agency
- #1 of 3 best companies in Flights Search Site
- #1 of 3 best companies in Hotel
- #2 of 8 best companies in Travel Aggregator
Written by the company
Ireland's #1 Travel Agents Irelands Award-winning travel experts: book your holiday with confidence. With over 40 years of experience, Cassidy Travel is Ireland’s leading local travel agent. Voted 2024 Irish Travel Trade Travel Agency of the Year
Contact info
24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, Dublin, Ireland
- 0818 332500
- customerservices@cassidytravel.ie
- cassidytravel.ie
4.9
Excellent
18K reviews
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Quick response times and guidance on my…
Quick response times and guidance on my booking, felt i was interacting with real people even though everything was done online.
3 September 2026
Reply from Cassidy Travel
Dear Catriona,
Thank you for your wonderful review! We're so pleased to hear that you experienced quick response times and helpful guidance with your booking.
It's fantastic to know that even with everything done online, you felt you were interacting with real people. We truly appreciate your feedback!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful feedback! We're so pleased to hear that you found our team helpful and enthusiastic. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
Maurice Devitt
Great advice and service from Stephen. Always find the staff friendly and helpful.
10 September 2026
Reply from Cassidy Travel
Dear Maurice,
Thank you for your wonderful five-star review! We're so pleased to hear that our team member provided great advice and service. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
The staff in Blanchardstown are always…
The staff in Blanchardstown are always very helpful and knowledgeable. Thanks!
10 September 2026
Reply from Cassidy Travel
Dear James,
Thank you for your very generous five-star review! We're so pleased to hear that our team in Blanchardstown consistently provides helpful and knowledgeable service.
Your kind words mean a great deal to us, and we look forward to assisting you again in the future.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful review! We're so pleased to hear that you found the booking process to be quick and easy.
We always strive to make arranging your travel as seamless as possible. We appreciate your feedback!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
We appreciate your feedback regarding our staff and booking process. We are always working to improve.
Kind regards,
Cassidy Travel
Staff gave me lots of options
Staff gave me lots of options. They were very knowledgeable and were really helpful when I was deciding on my trip
3 September 2026
Reply from Cassidy Travel
Dear Catherine,
Thank you for your wonderful five-star review! We're so pleased to hear that our team provided you with many options and were very knowledgeable. We're delighted they were helpful in deciding on your trip.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
Thank you for your excellent review! We are delighted to hear that you found our service to be very easy to deal with. We truly appreciate your positive feedback.
Kind regards,
Cassidy Travel
The girl Paula who was helping me with…
The girl Paula who was helping me with booking my holiday was great very helpful and made sure everything was in order tnx
3 September 2026
Reply from Cassidy Travel
Dear Customer,
We're so happy to hear that our team member provided such excellent and helpful service in arranging your holiday. We appreciate you sharing your positive experience with us!
Kind regards,
Cassidy Travel
Cassidy Travel staff are delightful to…
Cassidy Travel staff are delightful to work with. Knowledgeable, professional and responsive. Any question, simple or complicated was answered quickly and politely. It was great working with a team of real people. No robots, AI or outsourced answering services, just good people.
3 September 2026
Reply from Cassidy Travel
Dear Al,
Thank you so much for your very kind review! We're absolutely delighted to hear that you found our team to be knowledgeable, professional, and responsive.
It's extremely gratifying to know that your questions were answered quickly and politely, and that you appreciated working with real people who provide excellent service.
We truly value your kind words and look forward to assisting you again!
Kind regards,
Cassidy Travel
Amanda your excellent travel consultant has an…
Amanda your travel consultant has an excellent phone manner and very helpful.
10 September 2026
Reply from Cassidy Travel
Dear Joseph,
Thank you for your kind words! We're so pleased to hear that our travel consultant has an excellent phone manner and was very helpful. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Engaging staff. Anne Davey
Very thorough. Always find Cassidys Brillant to deal with. Great people skills and pleasant. Great at getting back to you and if they cannot get the place you are looking for they will come up with other great suggestions.
9 September 2026
Reply from Cassidy Travel
Dear Anne,
We are so pleased to hear that our team is always brilliant to deal with, demonstrating great people skills and a pleasant demeanor.
We're glad to hear that we are great at getting back to you and providing excellent alternative suggestions when your initial choice isn't available. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
The price was extremely reasonable and…
The price was extremely reasonable and the staff were helpful at all times regarding what was available. It was possible to phone back after the booking had been made and add modifications to our tickets. Thank you so much for everything you have done for us.
3 September 2026
Reply from Cassidy Travel
Dear Dympna,
Thank you for your wonderful review! We are so pleased to hear that you found the pricing reasonable and that our team was consistently helpful regarding availability.
It's great to know that you were able to modify your tickets after booking. We truly appreciate your kind words and are delighted we could assist you.
Kind regards,
Cassidy Travel
Dylan helped me book my holiday
Dylan helped me book my holiday, he was patient, friendly and very helpful from the very first chat. Highly recommend him.
3 September 2026
Reply from Cassidy Travel
Dear Natasha,
Thank you for your wonderful review! We are so pleased to hear that our team member was patient, friendly, and very helpful from your very first chat. We truly appreciate your recommendation.
Kind regards,
Cassidy Travel
I go to cassidy travel because you're i like dealing with them
I go to cassidy travel because you're staff are so helpful. You just tell them what you are looking for and where the location and they will give you options to choose from. What i find really good about cassidy travel is there is a person in front of you helping you. Not a machine. Yes great staff well done to them all.
1 September 2026
Reply from Cassidy Travel
Dear Anthony,
We are so pleased to hear that our team provided such helpful and personalized service. It's wonderful to know that having a dedicated person assist you with your travel plans made such a positive difference.
We truly appreciate your kind words and positive feedback.
Kind regards,
Cassidy Travel
Hannah in the Tallaght branch was…
Hannah in the Tallaght branch was fantastic 👏
28 August 2026
Unprompted review
Reply from Cassidy Travel
Dear Helen,
Thank you for your wonderful review! We're so pleased to hear that a member of our team in the Tallaght branch was fantastic. Your feedback is greatly appreciated and will be shared with her - I'm sure she'll be delighted!
Kind regards,
Cassidy Travel
Spoke to a lovey guy
Spoke to a lovey guy , he explained and booked everything for me in minutes
10 September 2026
Reply from Cassidy Travel
Dear Ann,
Thank you for your fantastic five-star review! We're so pleased to hear that our team member was able to explain everything and book your arrangements quickly and efficiently. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
We're so happy to hear that your experience was efficient and helpful. We really appreciate your kind words!
Kind regards,
Cassidy Travel
when booking with Gillian from your…
when booking with Gillian from your branch in dundrum she was wonderful she could no do enough for us we are a deaf services and gillian was fantastic
would go back to her again
2 September 2026
Reply from Cassidy Travel
Dear Helena,
We are so glad to hear about your wonderful experience with our team member. It is fantastic to know that we could provide such excellent support for your deaf services.
We truly appreciate your kind words and look forward to assisting you again.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
We're glad we could promptly resolve the booking adjustment for you. We appreciate your understanding and positive feedback!
Kind regards,
Cassidy Travel
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