Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every de... See more
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Review summary
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The service we got was outstanding. We booked our trip through Dawn Conway and she was brilliant. Nothing was ever a problem and her input and advice were spot on. We cannot thank her and Sharon enoug... See more
Company replied
Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday w... See more
Company replied
I've never used Cassidy Travel and I'm so glad I did this time around! WE've just booked our holiday and Rachel couldn't have been nicer and more accomodating. She helped us find a family holiday that... See more
Company details
- #3 of 14 best companies in Travel Agency
- #2 of 5 best companies in Cruise Agency
- #2 of 6 best companies in Cruise Travel Agency
- #1 of 3 best companies in Flights Search Site
- #1 of 3 best companies in Hotel
- #2 of 8 best companies in Travel Aggregator
Written by the company
Ireland's #1 Travel Agents Irelands Award-winning travel experts: book your holiday with confidence. With over 40 years of experience, Cassidy Travel is Ireland’s leading local travel agent. Voted 2024 Irish Travel Trade Travel Agency of the Year
Contact info
24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, Dublin, Ireland
- 0818 332500
- customerservices@cassidytravel.ie
- cassidytravel.ie
4.9
Excellent
18K reviews
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The girl was very helpful and knew…
The girl was very helpful and knew exactly what my 90 year old mother needed
20 September 2026
I have a lovely lady called Shelly,who…
I have a lovely lady called Shelly,who made everything so easy.
20 September 2026
A big thank you to Natalie
A big thank you to Natalie, always there with options and support as booking a trip end to end is not easy trying to get it right. Thank you as always xx
13 September 2026
May use AI-assist with repliesRead more
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Service at its best.
Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every detail explained well.I highly recommend this company and this was at Blanchetown centre officeJust a note that I went to the Tallaght office last April with query re booking and a member was to contact me with details the next day with some info but never got back to me.However I still trust you fully with my bookings..
19 September 2026
Reply from Cassidy Travel
Dear Margaret,
We're so happy to hear about your consistently positive experiences with us, especially your recent seamless booking at our Blanchetown office.
We truly appreciate your loyalty and kind words about our friendly and knowledgeable staff.
We are, however, concerned to learn about the unaddressed query from your visit to the Tallaght office last April. We value your trust and are always working to ensure consistent service across all our locations.
Kind regards,
Cassidy Travel
Thank you Amanda Anderson for your…
Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday with a beach holiday nearby. Amanda listened n booked me a perfect holiday. No hassle, no drama. She is amazing. Thank you so much xx
19 September 2026
Reply from Cassidy Travel
Dear Marion,
We're absolutely thrilled to hear that our team member was able to craft such a perfect and stress-free holiday experience for you.
It's wonderful to know that your plans for the hen party and your extended beach holiday were handled with such expertise and care. Thank you for sharing your lovely feedback!
Kind regards,
Cassidy Travel
Effective efficient and friendly
12 September 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service effective, efficient, and friendly. We truly appreciate your kind words.
Kind regards,
Cassidy Travel
My wife and I went on the Sun Princess…
My wife and I went on the Sun Princess this summer 2026and id have to say it was the best holiday ever. Collette was the best for choosing and helping me with the holiday of a life time. The princess crew were excellent Dolly 😄 looked after us during our stay on I think 🤔 what was the best view balcony on the ship. The food was absolutely delicious . I do believe I had pizza 🍕 every day and that was after a 5 course meal with great staff filling up our glasses 🍷 with lots of alcohol drinks as we had the drinks package which I would recommend to everyone it a win win all the way. We sailed Barcelona to Athens on a greek island cruise and were so so lucky as Santorini was quiet that day . It was absolutely stunning. Would recommend Cassidy travel anytime. We made lots of friends met so many lovely people seen so much and put on a few pounds but was worth every single minute. I'll be in touch to book my 2027 cruise very soon. Thanks Cassidy travel 🧳 especially Collette you are the best.
8 August 2026
Unprompted review
Reply from Cassidy Travel
Dear Paul,
We are absolutely delighted to hear that your Sun Princess cruise was the best holiday ever! It sounds like you had an incredible time sailing from Barcelona to Athens, and we are so pleased that Santorini was a highlight.
We appreciate you sharing your wonderful experiences, from the delicious food, especially the daily pizza, to the excellent service from the crew. We are thrilled that you enjoyed the drinks package and made so many lovely friends.
We look forward to helping you plan your 2027 cruise very soon! Thank you for your kind words.
Kind regards,
Cassidy Travel
I was deal with with a professional…
I was deal with with a professional tourist operator Kayleigh in the Ilac she understood what I wanted and did her best to assist me and I had a satisfactory result for tae second time I have come to her . Thank You
19 September 2026
Reply from Cassidy Travel
Dear Nuala,
Thank you for your wonderful review! We are so pleased to hear that you had such a satisfactory experience with our team member for the second time. It's great to know that they understood your needs and did their best to assist you.
Kind regards,
Cassidy Travel
Staff member was a pleasure to deal…
Staff member was a pleasure to deal with. Mannerly, polite, engaging & helpful.
19 September 2026
Reply from Cassidy Travel
Dear Declan,
Thank you for your wonderful five-star review! We're so pleased to hear that our team member made such a positive impression with their excellent service and helpfulness. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Darragh added important information to…
Darragh added important information to our booking confirmation as requested.
Darragh was courteous and helpful to deal with.
19 September 2026
Reply from Cassidy Travel
Dear Maura,
Thank you for your wonderful review! We're delighted to hear that our team member was courteous and helpful, and that they were able to add the important information you requested to your booking confirmation. We truly appreciate your feedback.
Kind regards,
Cassidy Travel
The lady I dealt with was excellent she…
The lady I dealt with was excellent she couldn’t do enough to get me what I wanted very helpful
12 September 2026
Reply from Cassidy Travel
Dear Elaine,
Thank you for your wonderful five-star review! We are so pleased to hear that our team member was excellent and went above and beyond to assist you. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Michelle was great to deal with
Michelle was great to deal with, on the phone, through email and in person. Questions were answered very promptly and never felt pressure to buy .
19 September 2026
Reply from Cassidy Travel
Dear Anne,
Thank you for your amazing review! We're so pleased to hear that our team member was great to deal with and answered your questions promptly. We're especially happy that you never felt pressured.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Customer,
We're happy to hear that our staff was helpful and thorough without being pushy. Thank you for your positive feedback!
Kind regards,
Cassidy Travel
Agent was friendly and helpful.
19 September 2026
Reply from Cassidy Travel
Dear Barbara,
Thank you for your kind words! We are so pleased to hear that our agent was friendly and helpful. We truly appreciate your feedback.
Kind regards,
Cassidy Travel
Great friendly service
Dealt with Amanda and Lisa on this booking. Both very knowledgeable and helpful and made our booking a lovely experience.
19 September 2026
Reply from Cassidy Travel
Dear Callie,
Thank you for your wonderful review! We're so pleased to hear that our colleagues were knowledgeable and helpful, making your booking a lovely experience. We appreciate your kind words!
Kind regards,
Cassidy Travel
Went to Cassidy travel to book for…
Went to Cassidy travel to book for eight men some with mobility issues was looked after by Ruth and Lee straight forward booked transfers airport assistance great help would definitely recommend booking here at cassidys liffey valley thanks again for everything much appreciated
18 September 2026
Reply from Cassidy Travel
Dear Robert,
Thank you so much for your wonderful review! We're delighted to hear that our team at Liffey Valley was able to assist you so effectively with your booking, especially with the transfers and airport assistance for your group.
We appreciate your recommendation and look forward to assisting you again!
Kind regards,
Cassidy Travel
Fantastic experience
I'd have no hesitation in recommending Cassidy travel .I have booked my last 2 cruises with Ainie and she has been absolutely fantastic with advice and recommendations. When I decided to book my 2nd cruise there was no competition I knew I would get what I wanted with Cassidy travel & there would be no hidden extras .Fantastic experience from start to finish all staff are lovely to deal with , if your looking at a cruise Ainie is amazing 👏
18 September 2026
Reply from Cassidy Travel
Dear Anita,
Thank you for sharing your wonderful feedback! We are so pleased to hear that your last two cruise bookings were such fantastic experiences and that you felt well-advised and confident in your choices.
It's great to know that you appreciated the transparency and lack of hidden extras. We truly value your kind words and look forward to assisting you with future travel plans.
Kind regards,
Cassidy Travel
Very helpful the holiday was booked…
Very helpful the holiday was booked very quickly and all my requests were met
11 September 2026
Reply from Cassidy Travel
Dear Catherine,
Thank you for your kind review! We're delighted to hear that your holiday was booked quickly and that all your requests were met. We appreciate your feedback.
Kind regards,
Cassidy Travel
Asked Lisa for information,options and…
Asked Lisa for information,options and prices. Give all information promptly and booked with a friendly approach and great knowledge.
11 September 2026
Reply from Cassidy Travel
Dear Shirley,
Thank you for your wonderful review! We are so pleased to hear about your positive experience and that our team member provided you with prompt information, options, and prices.
It's fantastic to know that their friendly approach and great knowledge were helpful. We truly appreciate your kind words!
Kind regards,
Cassidy Travel
I dealt with Suzanne first but she…
I dealt with Suzanne first but she wasn’t on duty next day I went in so Rosie took over and it was a pleasure to deal with them both. They were approachable, friendly, helpful and efficient and I had my holidays sorted so promptly. Thank you ladies.
18 September 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your wonderful review! We're so pleased to hear that our team provided such excellent service.
It's fantastic to know that their friendly, helpful, and efficient approach made sorting your holidays so prompt and enjoyable. We appreciate your kind words.
Kind regards,
Cassidy Travel
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