Having used your company before I keep returning regularly, as I know I will be looked after efficiency. The booking process was seamless from start to finish.Friendly knowledgeable staff and every de... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service we got was outstanding. We booked our trip through Dawn Conway and she was brilliant. Nothing was ever a problem and her input and advice were spot on. We cannot thank her and Sharon enoug... See more
Company replied
Thank you Amanda Anderson for your patience n expertise. I went into Cassidy travels with a plan to join some U K members of our family for a hen's party in Rome. I also wanted to extend my holiday w... See more
Company replied
I've never used Cassidy Travel and I'm so glad I did this time around! WE've just booked our holiday and Rachel couldn't have been nicer and more accomodating. She helped us find a family holiday that... See more
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Company details
- #4 of 14 best companies in Travel Agency
- #3 of 5 best companies in Cruise Agency
- #3 of 6 best companies in Cruise Travel Agency
- #1 of 3 best companies in Flights Search Site
- #2 of 3 best companies in Hotel
- #2 of 8 best companies in Travel Aggregator
Written by the company
Ireland's #1 Travel Agents Irelands Award-winning travel experts: book your holiday with confidence. With over 40 years of experience, Cassidy Travel is Ireland’s leading local travel agent. Voted 2024 Irish Travel Trade Travel Agency of the Year
Contact info
24 Liffey St. Lower, North City, Dublin 1, D01 F1W1, Dublin, Ireland
- 0818 332500
- customerservices@cassidytravel.ie
- cassidytravel.ie
4.9
Excellent
18K reviews
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Very fast and efficient experience
Very fast and efficient experience booking with cassidytravel.ie
16 September 2026
Reply from Cassidy Travel
Dear Customer,
Thank you for your brilliant review! We're so pleased to hear that your booking experience was fast and efficient. We appreciate your feedback and look forward to assisting you with your future travel plans.
Kind regards,
Cassidy Travel
Charlotte was very helpful
Charlotte was very helpful. We struggle with the internet, she organised everything for us. Thanks for that
23 September 2026
Reply from Cassidy Travel
Dear Customer,
We're so glad our colleague could assist you with your internet needs. We appreciate your kind words and are happy we could help!
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear William,
Thank you for your kind review! We're delighted to hear that you experienced great service and that we took the time to match your preferences. We truly appreciate your feedback.
Kind regards,
Cassidy Travel
Only back from a week holiday to…
Only back from a week holiday to Portugal booked through Alison in the Blanchardstown branch highly recommend her! She made sure everyone was perfect for us for our first family holiday! Already booked our next holiday through Alison and I know it’s going to be well taught out to suit what we need as she is very attentive☺️
23 September 2026
Reply from Cassidy Travel
Dear Natasha,
Thank you so much for your amazing review! We're absolutely thrilled to hear that your first family holiday to Portugal was perfect and that you highly recommend our team member.
It's wonderful to know that their attentiveness made such a positive impression. We truly appreciate your continued trust and look forward to helping you plan many more memorable holidays.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Denis,
Thank you so much for your kind review and generous rating, we really appreciate it!
We look forward to assisting you again in the future.
Kind regards,
Cassidy Travel
super srvice
9 September 2026
Reply from Cassidy Travel
Dear Monika,
Thank you very much for taking the time to share your kind words, it really means so much!
Have a wonderful time, and be sure to let us know how you get on!
Kind regards,
Cassidy Travel
Cassidy travel in pavilions is my new…
Cassidy travel in pavilions is my new go to .. to book my holidays ..the staff are so helpful and friendly. And go above and beyond to make sure you get exactly what you’re looking for . I’ve dealt with them numerous times this year . A new member of staff Darragh is so helpful .. he has recently recommended two destination.. one of which I’ve been to last week and was amazing .. so we can’t wait for our next trip !! Thank you Darragh ! I will be recommending it to all my friends.. thanks to the great team in pavilions.. !! C C
16 September 2026
Unprompted review
Reply from Cassidy Travel
Dear Tracy,
We are so happy to hear about your wonderful experiences with our team and that we could help you find amazing destinations! It brings us great joy to know that you enjoyed your recent trip and are already looking forward to your next adventure with us.
We truly appreciate your kind words and your intention to recommend us to your friends. We are always striving to provide exceptional service, and your feedback is incredibly encouraging. Thank you for choosing us for your holiday bookings!
Kind regards,
Cassidy Travel
All very informative and helpful
All very informative and helpful, offering sound advice on the options available
15 September 2026
Reply from Cassidy Travel
Dear Catherine,
Thank you for your fantastic review! We're so pleased to hear that you found our information informative and helpful, and that we could offer sound advice on your options. We truly appreciate your feedback.
Kind regards,
Cassidy Travel
We travel from Cavan to Cassidy travel…
We travel from Cavan to Cassidy travel to book our holiday as we find staff so helpful.
Thanks so much
14 September 2026
Reply from Cassidy Travel
Dear Mrs. Williams,
Thank you for your amazing five-star review! We're so pleased to hear that you travel to us in Dublin to book your holidays because you find our staff so helpful. We truly appreciate your kind feedback!
Kind regards,
Cassidy Travel
The girls were so helpful
The girls were so helpful. Didn’t have the hotel I wanted. Said they would keep looking. The next day called me with 2 hotels and we booked the holiday. They were excellent.
15 September 2026
Reply from Cassidy Travel
Dear Suzanne,
We're so happy to hear our team was able to assist you in finding the perfect hotels for your holiday! We appreciate you sharing your positive experience with us.
Kind regards,
Cassidy Travel
Excellent service friendly and helpful
15 September 2026
Reply from Cassidy Travel
Dear Dara,
Thank you for your kind review! We're so pleased to hear that you experienced excellent, friendly, and helpful service from us. We truly appreciate your positive feedback.
Kind regards,
Cassidy Travel
Staff were so helpful
Staff were so helpful, remembered us from previous trips.
So knowledgeable and supportive
22 September 2026
Reply from Cassidy Travel
Dear Gearoid,
Thank you for your wonderful five-star review! We're so pleased to hear that our team was helpful, knowledgeable, and supportive, and that they remembered you from previous visits. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Richard,
Thank you for your wonderful review! We are so pleased to hear that you found our service easy to engage with. Your positive feedback is greatly appreciated.
Kind regards,
Cassidy Travel
Could do with a lot more choice of…
Could do with a lot more choice of apart hotels , very few choices??
13 September 2026
Reply from Cassidy Travel
Dear Customer,
We appreciate your feedback regarding our apart-hotel selection. We are actively working to expand our offerings.
Thank you for taking the time to share!
Kind regards,
Cassidy Travel
Super staff
Efficiency in getting back always with any queries.
Super staff to deal with very pleasant .
22 September 2026
Reply from Cassidy Travel
Dear Mrs. Quinlan,
Thank you for your very kind five-star review! We are so pleased to hear that you found our team efficient and pleasant to deal with. We truly appreciate your kind feedback.
Kind regards,
Cassidy Travel
5 Star Team in St Stephen's Green
Team in St Stephen's Green branch are excellent, have gone to them for years for holidays and short breaks.
22 September 2026
Reply from Cassidy Travel
Dear Sean,
Thank you for your wonderful feedback! We are so pleased to hear that the team in the St Stephen's Green branch consistently provides excellent service for your holidays and short breaks. We truly appreciate your continued loyalty over the years.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Annette and David,
Thank you for taking the time to share, we really appreciate it!
We hope to assist you again in the future.
Kind regards,
Cassidy Travel
Great, reliable company
Reliable company that I have used every year for my travels. Great communicaton for any changes to the trip. Wouldn't book with anyone else.
15 September 2026
Reply from Cassidy Travel
Dear Caroline,
Thank you for your wonderful five-star review! We are so pleased to hear that you find our company reliable and that our communication for any trip changes is great.
We truly appreciate your continued loyalty and look forward to assisting you with many more travels.
Kind regards,
Cassidy Travel
Reply from Cassidy Travel
Dear Vasu,
Thank you very much for your kind words and rating, we appreciate it so much!
We look forward to assisting you again.
Kind regards,
Cassidy Travel
Very helpful
14 September 2026
Reply from Cassidy Travel
Dear Sarah,
Thank you for taking the time to share your very generous review, it means so much to us!
Kind regards,
Cassidy Travel
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