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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive range of products available, noting the excellent quality and competitive prices. Many appreciate the ease of ordering and the prompt, well-packaged delivery of their items. The overall consensus highlights a positive shopping experience, with consumers frequently commending the value and selection offered. However, some customers also noted occasional issues with delivery speed, with a few experiencing delays or problems with specific carriers. A small number of people mentioned receiving products that differed from their online descriptions, or faced unexpectedly high shipping costs to certain locations.

What people talk about most

Product

Customers consistently express satisfaction with the product selection and quality. Reviewers frequently... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt and quick delivery, with... See more

Price

Consumers generally express satisfaction with the pricing, often highlighting competitive prices, good value,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering, a... See more

Based on these reviews

Rated 5 out of 5 stars

Great service and very good prices. Cass Art oil paint range is exceptional price/ quality. It is identical to Lukas 1862 at much lower prices. I have both and cannot find any differences. Based on un... See more

Rated 5 out of 5 stars

Excellent choice of product and easy to navigate the Cass Art website. They have some really good offers. Delivery was prompt and no problems with it. The parcel was well protected with packaging.

Rated 5 out of 5 stars

I've used a speedball screenprinting set for around 20 years and the mesh was getting a few holes so I decided to replace the whole set. Has been lovely to print on this new screen. You have to assemb... See more

Rated 5 out of 5 stars

Fantastic range of products, wonderful prices too. I've bought many wonderful products in the last 18 months. Delivery is quick and the unsung heros are those who pack and send the goods. I love the... See more


Company details

  1. Art Supply Store

Written by the company

Cass Art is on a mission. A mission to fill every town with artists, underpinned by the company’s long-standing manifesto. Cass Art is committed to encouraging everyone to realise their creative talents, because it believes in the power of art, and knows the freedom and joy that it brings. Established in 1984, Cass Art is now the UK’s leading art supplies retailer. There are currently 14 Cass Art stores across the UK offering the world’s best brands at affordable prices, plus a rapidly growing online shop which now delivers internationally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 9% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Cass art for amateurs

It is better to order from home where you can easily see what it is you need to order. The Cass site has taken a little while to operate but once sussed was easy to use.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Simple to see

Simple to see. Decent quality in most ranges of Art media. Delivery contact good. Well done for being trustworthy!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Art Supply company

The website has a huge range of products and brands - all of good quality - and is pretty easy to use and navigate, and I was kept updated regarding the status of my order.
The staff in store are also extremely friendly and helpful, always willing to answer any questions I have or help with any enquiries.
The only teensy thing that would be great would be if items came back in stock quicker, or if there was an estimated time availble for when they'd be back in stock.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Extensive range of products

Extensive range of products, easy to navigate website, options to purchase single items rather than sets, rapid dispatch, careful and sustainable packaging, great communication throughout. What's not to love?

11 April 2026
Unprompted review

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