It was great and fast. I had a couple of questions which the operator couldn't answer, and I sent and email twice and received the same standard email in response. The customer service needs to pick... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more
Company replied
Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more
Company replied
Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more
Company replied
Company details
Information provided by various external sources
Cash Money offers short-term loans to Canadian residents.
Contact info
4.3
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cash Money Review The company has always been there for…
The company has always been there for me when I needed ot
1 April 2026
Unprompted review
Reply from Cash Money
Thank you so much for choosing Cash Money. We appreciate you!
The process now with plaid is too…difficult
The process now with plaid is too difficult to deal with. your system use to allow an auto sign in for banking. Now you need to upload statements on top of connecting. After 14 years of useing your company I will now be using other companies that are more user friendly for the future.
2 April 2026
Unprompted review
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
Very flexible loan.
2 April 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.
Line of Credit Facility at Cash Money is Awesome
The Line of Credit facility at Cash Money is awesome. I am happy to use it whenever I need. There's also a loan protecting insurance feature that comes with it at minimal price that pays your minimum payment or total payment in case you cannot work due to health reasons.
29 March 2026
Unprompted review
Reply from Cash Money
We were happy to help. Thank you for choosing Cash Money.
Reply from Cash Money
Thank you for your review and for choosing Cash Money.
Excellent service
19 September 2025
Unprompted review
Reply from Cash Money
Thanks for choosing Cash Money. We appreciate you!
I have had nothing but a positive non…
I have had nothing but a positive non stressful experience with this company. Very strait forward with no bullsh*t involved. I would and have recommended this company to all my friends.
27 March 2026
Unprompted review
Reply from Cash Money
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.
You guys have saved the day
25 March 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
Very good
Very good. My issue was easily resolve. The lady was very nice.
26 March 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
Really great!
26 March 2026
Unprompted review
Reply from Cash Money
Thank you for choosing Cash Money. We appreciate you!
easy and fast process relaiable
easy and fast process relaiable. will recommend 100%
25 March 2026
Unprompted review
Reply from Cash Money
We were very happy to help. It sounds like you had a great experience with our team members but your 1 star rating doesn't seem to reflect that good experience. Would you mind updating your star rating if you truly did have a great experience? Thank for being a Cash Money customer. We appreciate you!
The process was surprisingly easy
The process was surprisingly easy. I am incredibly impressed with the service. In one word I would say they are "ethical". I will never use a different loan company again.
23 March 2026
Unprompted review
Reply from Cash Money
We were happy to help. Thank you for choosing Cash Money. We appreciate you!
As usual Cash Money's service is always…
As usual Cash Money's service is always very efficient, professional and understanding.
23 March 2026
Unprompted review
Reply from Cash Money
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.
Thanks it was such a good and easy…
Thanks it was such a good and easy experience with Robert.
23 March 2026
Unprompted review
Reply from Cash Money
Thank you for your review and for being a Cash Money customer.
Reply from Cash Money
We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.
Cash money is simply amazing
Cash money is simply amazing! When I need help with some cash they are there without any problems! Fast and professional service! Please keep going thank you!
20 March 2026
Unprompted review
Reply from Cash Money
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.
My experince with is very good,no…
My experince with is very good,no complan,
16 January 2026
Unprompted review
Reply from Cash Money
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.
Supportive and Reliable
The manager at the Welland was extremely helpful and reliable...Easy to communicate and knowledgeable...I would recommend to anyone.
20 March 2026
Unprompted review
Reply from Cash Money
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.
Reply from Cash Money
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.