Cash for Silver USA Reviews 

410
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and user-friendly process, making transactions easy and stress-free. Many praise the staff and customer service for their professionalism, helpfulness, and clear communication, often appreciating the smooth, efficient, and quick handling of their items. However, some customers noted initial offers were lower than expected or significantly below market value. These reviewers sometimes felt offers were insulting or a waste of time, and some found communication around pricing inconsistent, often requiring negotiation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its speed, convenience, and helpfulness, with... See more

Price

Users describe ambiguous interactions with price, with some reviewers reporting fair prices and satisfaction... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, kindness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy, simple,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

410 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(410)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grateful for a positive experience.

This was my first time doing business with Cash for Silver. I was pleased to communicate my concerns with Drew, who was patient, professional, and a delight to work with.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with super fast payment

I received an offer within one hour of my package being delivered. I was surprised that I received a second offer after I declined the first offer. Timely texts were sent for every step of the process. Communication via text was very easy. Payment was sent to my PayPal account within four minutes of offer acceptance.

19 May 2026
Unprompted review
Rated 2 out of 5 stars

Joke of an offer

The process was simple enough. Their website even offered a 10% "bonus" on the offer. After shipping my items (all .925 sterling), the offer, before the 10% bonus amounted to what was less than 25% of the market price per oz of the items. My local jeweler offered me more than twice that a week earlier and I declined that offer. Your offer doesn't break down the weight and pricing, just the offer. The calculator on the website must be a bait and switch because the actual offer was less than a 1/3 of that calculator. Colossal waste of time.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

The persons I dealt with at Cash for…

The persons I dealt with at Cash for Silver were very professional, and their customer service was top notch. Unfortunately, we were unable to make a deal. There were no questions asked, and the return was handled quickly and professionally.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

A Great Experience

Working with “Cash for Silver” has been a great experience.
Their team is a fast, fair, knowledgeable, and professional company to work with.
If you’re contemplating trusting them to valuate your items I highly recommend you to give them a chance to show you their trustworthy work and ethical practices.
I just completed my third project with their team and they always like you to give them an idea of how much you want for your product. At first I was hesitant to do this because I thought they would underestimate what you were asking for your items. They received my items, appraised them within a day and came back with an offer more than I had expected and then once I excepted the offer they had $$$ to my bank account within another day.
Also on my first project I felt their offer was too low and they were willing to negotiate a price for me that was acceptable.
If you decide not to accept an offer your items are returned to you promptly.
They are willing to pay for the shipping for your items both ways if needed.
I highly recommend that if you’re interested in working with this company you should consider doing so.
I thank you again for all your help, support and willingness to work with me.
I will definitely be a customer again.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

This silver buyer was exceptional

This silver buyer was exceptionally professional and awesome to work with. He handled the entire process with total transparency and integrity, making the transaction seamless and stress-free. I highly recommend his services to anyone looking for a trustworthy expert who offers fair value and top-tier service. Thanks again.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Cashforsilver went above and beyond my…

Cashforsilver went above and beyond my expectations for appraising and buying my silver flat ware. I was very nervous sending valuables in the mail to strangers, but I'm so glad I went with this website over any other avenue. They gave me a more then fair offer and when I had a few questions they responded immediately and even went as far as to call to make sure they sent the payment to the correct address. 100% will use them in the future and would highly recommend their service!

24 April 2026
Unprompted review
Rated 4 out of 5 stars

The process was simple

The prices was simple, and in the end I received more than I would have locally. I will definitely use them in the future.

24 April 2026
Unprompted review

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