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Cash for Silver USA Reviews 

415
•
TrustScore 4.5 out of 5

4.7

Gold and Silver Trading Company
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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being incredibly easy, efficient, and smooth from start to finish. People frequently highlight the helpfulness and professionalism of the staff and customer service, noting excellent communication and care in answering questions. Many also appreciate the fair and reasonable offers received, often finding the process straightforward and stress-free. However, some customers also noted that initial offers for their items were often significantly lower than expected or below market value. Some people mentioned difficulties with communication, citing inconsistent answers and a lack of detailed breakdown for the pricing offered.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its ease, speed, and convenience for... See more

Price

Clients share ambiguous opinions on price, with many reviewers expressing dissatisfaction with initial... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as very easy,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more

Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

415 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(415)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

I received a more than fair offer for…

I received a more than fair offer for my partial Tiffany flatware set. The offer came only an hour or two after the message that they had received my items. The whole process was safe, secure and I am completely satisfied with every aspect of dealing with this company.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Another Satisfied Customer

I've used Cash for Silver on numerous occasions and appreciate the level of customer service. Staff are always courteous, professional, and willing to come to a price that benefits the both of us!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Realistic Expectations and Persistence

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump up from their recent low point and bounce around for a week or two, I contacted them again and asked them to take another look. Based on recent silver prices and the other factors they consider, they made an offer matching my minimum expectations on the nose. My check should arrive tomorrow by FedEx. My recommendation is to have realistic expectations and be a strong advocate for a fair price.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

It was simple

It was simple. Shipping was free. I didn’t even have to speak to anyone. The only criticism I have is that it would have been nice to see the quote having listed each item, what the material actually was and what it weighed. Other than that, top notch. 10 out of 10 would recommend!

2 March 2026
Unprompted review

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