Cashfloat Reviews 

621
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick online application process and note that funds are rapidly deposited into bank accounts within minutes of approval. Consumers also mention that the support team is exceptionally helpful, polite, and responsive when urgent financial assistance is required. Some people were dissatisfied with the communication, mentioning that customer support completely ignored messages or failed to answer repeated phone calls. A few other people also felt that the repayment terms were confusing and difficult to understand as payments progressed. Reviewers occasionally noted that staff could be unhelpful or difficult to reach when dealing with missed payments.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast, efficient, and reliable assistance... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the application... See more

Payment

Reviewers highlight positive aspects of payment, noting that the process is quick and easy with funds often... See more

Customer service

Customers had positive experiences with customer service, expressing appreciation for the helpful and... See more

Response time

People report ambiguous experiences with response time, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. I needed funds at short notice, contacted these guys again, as I’ve used them in the past. Another straightforward experience. Applied Mon evening and had to provide a few more detail... See more

Company replied

Rated 5 out of 5 stars

Things were tight just after Christmas and being paid monthly is a struggle in times like that . Luckily I found Cashfloat and their help was much appreciated. The application was straightforward and... See more

Company replied

Rated 5 out of 5 stars

I applied literally about 15 minutes and the money has already been paid into my account, it said my application was with the underwriters so I was nervous but I am happy that they have funded me. I h... See more

Company replied

Rated 5 out of 5 stars

So quick and easy. Fast funds no intrusive questions and don't need or want to know your inside leg measurement! Acceptable rates of interest very reasonable. Will use again when needed. Will be my fi... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Loan Agency

Written by the company

Our loan application process is available 24/7 through our secure website. We strongly recommend taking your time when completing the form - accurate and complete applications are much easier to process and more likely to be approved. We’ve worked hard to make the online application as simple and user-friendly as possible, so you can apply quickly and confidently. Our UK-based support team is here to assist you at every step of the way. If you need any guidance or have questions, please don’t hesitate to reach out on 0203 757 1933.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(621)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was a little stressed to say the least…

Was a little stressed to say the least with an unexpected wage deduction and 2 weeks until next pay, needed a food shop while i work away for the family. Wow within 10 minutes Money was in bank, transferred for food shop, stress gone and concentrate on work
Great service 10/10 👍

17 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Steven,

Thank you for taking the time to leave such a detailed review!

We’re really pleased we could help during what sounds like a stressful situation. It’s great to hear the funds reached you quickly and helped take that immediate pressure off so you could focus on work and your family.

We truly appreciate your kind words and are glad we could support you when you needed it most.

Wishing you all the best,
The Cashfloat Team.

Rated 5 out of 5 stars

brilliant company

brilliant company, very trust worthy

16 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Petrina,

Thank you for taking the time to leave us a review.

We’re really pleased to hear you found the service trustworthy and had a positive experience with us. That’s exactly what we aim to provide.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Quick and easy process to apply

14 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for taking the time to leave us a review.

We’re pleased to hear you found the application process quick and easy. We always aim to make applying for a short term loan simple and straightforward.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Great service

Great service, very quick reply..professionally dealt with ,from start to finish...Thank you very much.

13 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Donny,

Thank you for your kind review.

We’re really pleased to hear you received great service and that everything was handled professionally from start to finish. It’s great to know the response was quick and the process smooth throughout.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

It's very convenient and fast approval

It's very convenient and fast approval

12 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Geronimo,

Thank you for taking the time to leave us a review.

We’re glad to hear you found the process convenient and the approval quick. We always aim to make applying for a short term loan clear and efficient for our customers.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Very good

Very good. I recommend.

7 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Marzena,

Thank you for taking the time to leave us a review.

We’re pleased to hear you had a very good experience with our service and we appreciate your recommendation.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Excellent service and loan service is…

Excellent service and loan service is easy to use.

6 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Gregory,

Thank you for taking the time to leave us a review.

We’re glad to hear you found the service excellent and the application easy to use. We always aim to make applying for a short term loan simple and straightforward.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

This was a quick and easy service to…

This was a quick and easy service to use would definitely recommend

5 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for taking the time to leave us a review.

We’re pleased to hear that you found the service quick and easy to use, and we really appreciate your recommendation.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Very quick easy and efficient

Very quick easy and efficient. Would definitely recommend and use again

5 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Gemma Louise,

Thank you for your kind review.

We’re glad to hear you found the process quick, easy and efficient. It’s great to know you would recommend our short term loan service.

All the best,
The Cashfloat Team.

Rated 1 out of 5 stars

Took out a loan for £500

Took out a loan for £500. Missed the 14 day cooling off period by 1 and the interest was £59 in order to return the loan. Also other companies give you a quote for 30days or so without adding interest but cashfloat just keeps adding interest. Defo won’t be using them again.

4 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Ami patel,

We’re sorry to hear you were disappointed with your experience. Interest on a payday loan accrues daily from the date the loan is issued. Customers do have a 14 day cooling off period where they can choose to repay the loan early, but interest is still payable for the number of days the funds were outstanding.

All repayment terms, including the total cost and interest rates, are clearly shown within the loan agreement before it is accepted so customers can review this information in full.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Very good loans

Very good loans

1 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Chris,

Thank you for taking the time to leave us a review.

We’re pleased to hear you found our payday loans helpful and that you had a positive experience with the service.

All the best,
The Cashfloat Team.

Rated 4 out of 5 stars

Very good service

Very good service

1 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Martin,

Thank you for taking the time to leave us a review.

We’re pleased to hear you were happy with the service and appreciate your feedback.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Excellant service

26 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Dawn,

Thank you for taking the time to leave us a review.

We’re pleased to hear you had an excellent experience with our service.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Excellent experience from application…

Excellent experience from application to onboarding and receiving funds. Communication was clear, without pressure, polite and prompt. Applied late Friday and funds were issued Sunday early morning (which was unexpectedly pleasant given outside of normal business hours). Can't comment on anything else as that's where my extremely positive interactions came to an end

22 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi MT,

Thank you for taking the time to leave such a detailed review.

We’re really pleased to hear that you found the application process clear and pressure free, and that communication was prompt and polite throughout. We’re also glad the funds reached you quickly. Our lending teamworks weekends and bank holidays to ensure customers can access short term support when they need it.

We appreciate your positive feedback and are pleased your experience was such a smooth one.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Loan

Hi, I would like to thanks for great service I received today. Definitely recommended.

22 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Kamil,

Thank you for your kind review.

We’re very pleased to hear you received great service and that you would recommend us. Providing a straightforward and reliable payday loan service is always our goal.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

It was easy to use and they where very…

It was easy to use and they where very helpful

20 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Angela ,

Thank you for taking the time to leave us a review.

We’re glad you found the process easy to use and that our team was helpful. We always aim to make applying for a short term loan simple and supportive.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Took minutes to process excellent…

Took minutes to process excellent service thank you easy application great result

20 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Lesley,

Thank you for your lovely feedback.

We’re pleased to hear your application was processed within minutes and that you found the service excellent. We aim to make our payday loans quick and straightforward when they’re needed most.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Nice 👍

Easy to use and quick decision even with bad credit. I would highly recommend Cashfloat.

20 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for taking the time to leave us a review.

We’re pleased to hear you found the process easy and the decision quick. Each payday loan application is assessed individually, and we always aim to provide a fair and efficient service.

We really appreciate your recommendation.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

So fast and simple

So fast and simple. Great

19 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Gavin,

Thank you for your review.

We’re glad you found the process fast and simple. Providing a straightforward short term loan experience is what we strive for.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

They was very efficient and they help le out so much

My Experience was quick and helpful.

18 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Jasmine,

Thank you for taking the time to leave us a review.

We’re pleased to hear your experience was quick and helpful. Our goal is to provide an efficient and supportive payday loan service when it’s needed most.

All the best,
The Cashfloat Team.

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