Cashfloat Reviews 

621
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick online application process and note that funds are rapidly deposited into bank accounts within minutes of approval. Consumers also mention that the support team is exceptionally helpful, polite, and responsive when urgent financial assistance is required. Some people were dissatisfied with the communication, mentioning that customer support completely ignored messages or failed to answer repeated phone calls. A few other people also felt that the repayment terms were confusing and difficult to understand as payments progressed. Reviewers occasionally noted that staff could be unhelpful or difficult to reach when dealing with missed payments.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast, efficient, and reliable assistance... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the application... See more

Payment

Reviewers highlight positive aspects of payment, noting that the process is quick and easy with funds often... See more

Customer service

Customers had positive experiences with customer service, expressing appreciation for the helpful and... See more

Response time

People report ambiguous experiences with response time, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. I needed funds at short notice, contacted these guys again, as I’ve used them in the past. Another straightforward experience. Applied Mon evening and had to provide a few more detail... See more

Company replied

Rated 5 out of 5 stars

Things were tight just after Christmas and being paid monthly is a struggle in times like that . Luckily I found Cashfloat and their help was much appreciated. The application was straightforward and... See more

Company replied

Rated 5 out of 5 stars

I applied literally about 15 minutes and the money has already been paid into my account, it said my application was with the underwriters so I was nervous but I am happy that they have funded me. I h... See more

Company replied

Rated 5 out of 5 stars

So quick and easy. Fast funds no intrusive questions and don't need or want to know your inside leg measurement! Acceptable rates of interest very reasonable. Will use again when needed. Will be my fi... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Loan Agency

Written by the company

Our loan application process is available 24/7 through our secure website. We strongly recommend taking your time when completing the form - accurate and complete applications are much easier to process and more likely to be approved. We’ve worked hard to make the online application as simple and user-friendly as possible, so you can apply quickly and confidently. Our UK-based support team is here to assist you at every step of the way. If you need any guidance or have questions, please don’t hesitate to reach out on 0203 757 1933.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(621)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had bad credit

I had bad credit, and was trying to take a small loan then pay back to build it back up. Everyone delcined except cash float, they are amazing and there web page is very easy to navigate. 100% would recommend

23 April 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Zack,

Thanks so much for sharing your experience, we really appreciate it!

We’re really pleased we could help when other lenders were unable to and that you found the process easy to navigate. It’s great to know our payday loan service could support you in rebuilding your credit.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Excellent customer support

Customer service was quick and efficient with the matter that I had brought up with them. Excellent service.

17 April 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Michael,

Thank you for your kind feedback, we really appreciate it!

We’re really pleased to hear our team was able to resolve your query quickly and efficiently. It’s great to know you had a positive experience with our customer support.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Easy to apply,funded immediately.

Easy to apply,funded immediately.
Thank you

5 April 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for taking the time to leave us a review.

We’re pleased to hear you found the application easy and that the funds were received quickly. We always aim to provide fast and reliable short term loan support when it’s needed most.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Couldn’t get a loan anywhere but..

Couldn’t get a loan anywhere, thanks to Cashfloat they’ve made it possible! Amazing service, money was transfered instantly

4 April 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Bradley,

Thank you for your kind review.

We’re really pleased we could help when other loan options weren’t available and that the funds reached you quickly. It’s great to know the service made a difference when you needed it.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. I found the Application easy, the monthly installments were very affordable, would highly recommend.

1 April 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Julie,

Thank you for taking the time to leave us a review.

We’re really pleased to hear you had such a positive experience and found the loan application easy to complete. It’s great to know the repayments felt affordable and manageable for you.

We really appreciate your recommendation.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Very nice service

Very nice service

2 April 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Monu,

Thank you for taking the time to leave us a review.

We’re pleased to hear you had a positive experience with our online payday loan service.

We look forward to lending you a helping hand in teh future, should you need it.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Perfect one

1 April 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Rumen,

Thank you for taking the time to leave us a review.

We’re really pleased to hear you had a great experience with our short-term loan service.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Very satisfied

1 April 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Mark,

Thank you for taking the time to leave us a review.

We’re glad to hear you found the process quick and easy and that you were satisfied with our loan service.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Top notch

28 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Reply to Tich

Hi Tich,

Thank you for taking the time to leave us a review.

We’re really pleased to hear you found the service excellent. It’s great to know you had such a positive experience with us.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Very handy and a good company

28 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Austin,

Thank you for taking the time to leave us a review.

We’re glad to hear you found the service handy and had a positive experience with us. That’s exactly what we aim to provide.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Great service

Great service, quick and easy

27 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Clare,

Thank you for your kind review.

We’re pleased to hear you found the service quick and easy. We always aim to make applying for a short term loan simple and straightforward.

All the best,
The Cashfloat Team.

Rated 4 out of 5 stars

Really fast and easy thank you

Really fast and easy thank you

27 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Sonia,

Thank you for taking the time to leave us a review.

We’re really pleased to hear you found the process fast and easy. Providing a smooth and efficient service is always our goal.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Easy to fill application instant…

Easy to fill application instant decision and money came in straight away. Very efficient and fast customer friendly service.

26 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Rana,

Thank you for taking the time to leave us a review.

We’re really pleased to hear you found the application easy to complete and that everything from decision to payout was quick and efficient. It’s great to know you had a positive experience with our service.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Amazing experience

Amazing experience - Needed an emergency advance for car repair. Everything from process, communications to payout perfect. Would recommend, and use again.

25 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Sheldon,

Thank you for taking the time to leave such a detailed review!

We’re really pleased to hear everything from the application through to payout was smooth and that we could help with your emergency. It’s great to know the process and communication met your expectations.

We appreciate your recommendation and are glad we could support you when you needed it.

All the best,
The Cashfloat Team.

Rated 4 out of 5 stars

Good for use

25 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Thank you for taking the time to leave us a review.

We’re pleased to hear you found the service useful. We always aim to provide a straightforward and reliable short term loan experience.

All the best,
The Cashfloat Team.

Rated 1 out of 5 stars

At the beginning everything was good

At the beginning everything was good. I even pay the final payment early!
In the hope of renewing my loan.
They said NO! I know you shouldn't rely on things but I really needed the money to take alittle break away to get away from the hospital treatment and a little break away. But they said NO
FROM A VERY UNHAPPY CUSTOMER

24 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Caroline,

Thank you for taking the time to leave your feedback.

We’re sorry to hear how disappointing this experience has been, especially after your previous loan and early repayment. We understand how frustrating that can feel.

While we’re unable to discuss individual application decisions publicly, each application is assessed individually using the most up to date information available at the time. This means outcomes can sometimes change.

If you would like your experience reviewed further, please contact our complaints team at complaint.handling@cashfloat.co.uk
and they will be happy to look into this for you.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Excellent service loan sent within 3…

Excellent service loan sent within 3 minutes of applying.

21 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Richard,

Thank you for your kind review.

We’re really pleased to hear you received the funds so quickly and had a positive experience. Providing fast and efficient short term support is what we aim for.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Loved our easy it was to apply for the…

Loved our easy it was to apply for the loan pay it on time every month last payment paid it early. The only downfall is I reapplied for another loan and got denied. Couldn’t understand as payments were on time and last payment was early.

21 March 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Chanel,

Thank you for taking the time to leave such detailed feedback!

We’re pleased to hear your previous experience was positive and that your repayments were made on time. We understand it can be frustrating when a new application is not approved.

Each application is assessed individually using the most up to date information available at the time, which means outcomes can sometimes differ even where previous borrowing history has been positive.

We appreciate your honest feedback, and we will take it into consideration as we continue to improve.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Excellent quick service

10 October 2025
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Lyn,

Thank you for taking the time to leave us a review.

We’re pleased to hear you found the service quick and efficient. We always aim to provide a straightforward short term loan experience.

All the best,
The Cashfloat Team.

Rated 5 out of 5 stars

Fast

Fast, easy, professional and understanding when I had a late payment! They help me with by giving me more time without staining my credit!

19 February 2026
Unprompted review
Cashfloat logo

Reply from Cashfloat

Hi Daniel,

Thank you for taking the time to leave such a thoughtful review.

We’re really pleased to hear you found the process fast and professional, and that our team was able to support you when you needed extra time. It’s great to know you felt understood throughout.

We’re glad we could help provide some flexibility when it was needed.

All the best,
The Cashfloat Team.

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