Best customer service I have received in a long time! Luigi and Jennifer were so helpful and understanding when I made a mistake with my order. And the products are great! Robert
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We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... See more
Company replied
Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... See more
Company replied
The table is very well made and looks lovely . The walnut is rich and fits well with other modern furniture. We only had a 3 week wait before delivery . The company kept us well informed . I emaile... See more
Company replied
Company details
Written by the company
Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.
Contact info
23 East Hill, SW18 2HZ, London, United Kingdom
- +44 (0) 20 8870 4488
- info@casefurniture.com
- casefurniture.com
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Great job
The guys turned up on time, were polite and friendly, did a great job, removed all the packaging and the furniture looks great. I would highly recommend

Reply from Case Furniture
stools
I bought some stools that were made to order and after waiting 6 weeks for them to be delivered two of them were the incorrect colour, not sure how this happened if they were made to order, return transaction was not as smooth as it could have been.

Reply from Case Furniture
Great company to deal with
Great communications with Martha in customer service. Beautiful lamp, arrived well packed and on time.

Reply from Case Furniture
Great Furniture, helpful staff.
Very helpful staff organising shipping to Ireland. Very smooth purchase.

Reply from Case Furniture
Case Tri-Space stools
Ordered 4 Tri-Space stools, from order to delivery the service was excellent .
The stools are really well made and look great.

Reply from Case Furniture
Service was excellent
Service was excellent. We love the dining chairs and the external dining furniture. It's all looking great and feels very worth the cost.

Reply from Case Furniture
I bought profile stools, profile chairs, cross extending dining table and covet desk
I bought profile stools, profile chairs a cross extending dining table and a covet desk all in oak.
The quality and design is just brilliant.
I had to wait a couple of months for delivery as I ordered during the sale, but it is really worth the wait as everything about the order and company was seamless.
SmartVan who delivered and assembled were also v good.

Reply from Case Furniture
First class service.
First class service.
I was so impressed with the communication and service from the company. Not just emails, but also telephone calls on delivery updates.
The table I ordered was exactly like the photos on the website. Good quality and installed with care by the “white glove service delivery company”.
Would definitely use this company again.
Item was the Dulwich Extending Walnut Large Table.

Reply from Case Furniture
Amazing service from Case
Amazing service from Case. The furniture itself looks great in our garden, super stylish and practical and is surviving multiple summer parties really well! In terms of delivery and install, Martha and Anna were fantastic, they took a note of our requirements and made sure we were kept up to date. Arrived precisely on the day and time we booked and the team made it immediately usable for us. Thanks so much guys!

Reply from Case Furniture
Great service , fantastic product !
I can’t fault the experience when buying a very nice ,outside dining table from the guys at Case furniture.
I was kept well informed throughout the purchase and they had no hesitation allowing a change to my order.
The Eos table was perfect and the exact style the quality I was hoping for.
Their two man team delivered and assembled the table after traveling up from London.
The guys were fantastic and could not have been nicer.
Refreshing to see such great service all round!

Reply from Case Furniture
Just excellent
Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are even more beautiful than on the pictures on their webpage. In particular all the details that tell about the great craftsmanship and unique design down to the screws been a real surprise.

Reply from Case Furniture
Brilliant service from start to finish
Brilliant service from start to finish. Great company with helpful staff. Would recommend and use again

Reply from Case Furniture
outdoor chairs and side table
Ordered a pair of outdoor chairs and side table from Case Furniture. The quality of the furniture and its design is excellent. looks great and very comfortable. perfect addition to our balcony. Dealing with the staff at Case was a pleasure

Reply from Case Furniture
Would definitely buy from Case again
Our stool is beautiful and in top quality - exactly as described. Customer was service and communication was excellent, and delivery was prompt.

Reply from Case Furniture
Great table and customer service
Lovely table, excellent build quality and we especially like the fact that you can hide the table extensions within the table...this was not possible on other tables of similar prices that we considered. Delivery service was great too, no complaints.

Reply from Case Furniture
Great item
Great item, step-stool/table. Clever idea well executed. Met our needs exactly and I don't know of another similar product. Great quality. Delivery communication was excellent. Would happily buy again from Case Furniture

Reply from Case Furniture
Great quality furniture
Great quality furniture. Very fast delivery for the items in stock. We purchased 2 garden armchairs and they arrived in a matter of days. Good communication from Case Furniture on delivery time.

Reply from Case Furniture
I purchased a Robin Day chair from Case…
I purchased a Robin Day chair from Case after a Google search as John Lewis didn't have it.
I knew upfront it was delayed but there was excellent communication throughout and when the chair arrived it was excellent.

Reply from Case Furniture
Superb service and great product
Superb service, quick responses, moved our delivery up as we needed the stools earlier. And the product is also great, we searched hours trying to find the right product, and these fit the bill, and are great quality.

Reply from Case Furniture
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