Good quality sofa cover that looks exactly as the website image. The material isn’t too thick for summer yet not thin. Love the colours. The only reason I’ve not given 5 stars ✨ s A) Royal Mail isn’t... See more
Company replied
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Review summary
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I was reluctant to purchase having been disappointed many times with bad quality. However this rug is lovely. Not synthetic or toxic chemical smell but soft & warm. It is now fought over by membe... See more
Company replied
The blankets & towels are beautiful & so comfortable-the cotton is good quality. I bought 3 blankets & 3 towels (for gifts) & don't want to oart with any of them (my only complaint).
I was kept informed regarding shipping & delivery. My delivery instructions were followed. My product is exactly as shown in your ads. I really am enjoying my couch covers & eagerly awaiting my cou... See more
Company replied
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 1 month
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Received my anti slip mats promt and…
Received my anti slip mats promt and efficiently. They look amazing especially my pink one for my new en-suite. Husband said it’s slippery we need a mat. Glad I found these and not the old design that look cheap and get mould on them
4 August 2026
Unprompted review
Reply from Casa & Beyond
A prompt, efficient delivery and mats that look amazing, especially that pink one for your new en suite, is exactly what we hope for. We are so glad these solved the slippery worry and spared you the cheap, mould prone designs of old. Thank you for the lovely words, and enjoy your safer, prettier bathroom.
I loved the quality product!
16 July 2026
Unprompted review
Reply from Casa & Beyond
Quality you loved is exactly what we hope for. Thank you for the kind words, and enjoy your purchase.
Good reviews speak volumes of service…
Good reviews speak volumes of service and product.
Just returned from the South of France and these reminded me so much of there!
22 July 2026
Unprompted review
Reply from Casa & Beyond
What a beautiful compliment, that your pieces carried a little of the South of France home with you. Evoking a place you love is about the loveliest thing they could do, and we are so glad the service and product lived up to it. Thank you for the kind words, and enjoy that touch of holiday every day.
Casa & Beyond Real Return Policy
Very lovely, true to picture design
Very thin - like a summer weight shawl
- not really a blanket
Very delicate weave that can easily pull threads
Not transparent about return policy until you actually want to return something.
PLEASE BE CAREFUL about really wanting what you buy. Wish I'd known.....
Casa and Beyond RETURN policy, and I quote:
"Returning an item to us involves international shipping to our warehouse in China, which would be at your own cost and typically runs between $50 and $80 depending on the weight. The parcel then needs to clear Chinese customs on arrival, which can add further delays. Once it reaches our warehouse, it goes through a 10-day verification process to confirm the condition of the item. From the day you dispatch the parcel, the full process can take between 60 to 70 days before it is fully resolved."
3 August 2026
Unprompted review
Reply from Casa & Beyond
Thank you for the kind words on the design, we are so glad it arrived true to the picture. We also hear you clearly on two things: the weight feeling lighter than you expected for a blanket, and wanting our returns terms to be crystal clear before you buy, not after. Both are fair, and both are things we want to get right. We would genuinely like to look into this with you and find a fair way forward, so our team is here whenever you are ready.
I love my blankets…all three!
I love my blankets! I bought three thinking I’d select and choose just one, but my husband and I fell in love with them and kept all three. They are sooooo soft, comfy and the perfect weight. They are gorgeous. The details and quality top notch.
22 July 2026
Unprompted review
Reply from Casa & Beyond
Planning to choose just one and falling for all three is honestly the loveliest kind of problem to have, and it made our day. Soft, comfy, the perfect weight, and gorgeous with top notch details, that is exactly what we hope you feel. Thank you both for loving them so much, and enjoy every cosy moment.
Great experience from start to finish.
It was easy to place the order online, it was shipped promptly, arrived in a timely manner and the item I purchased is high quality material.
27 July 2026
Unprompted review
Reply from Casa & Beyond
An easy order, a prompt shipment, a timely arrival, and high quality material at the end of it, that is exactly the experience we hope for from start to finish. We are so glad it all came together for you. Thank you for the lovely words.
Very happy with my two couch covers...
Very happy with my two couch covers.... exactly as promoted and arrived in a reasonable amount of time.
27 July 2026
Unprompted review
Reply from Casa & Beyond
Two couch covers that turned out exactly as promoted, and arrived in good time, is exactly what we hope for. We are so glad you are very happy with them. Thank you for the kind words, and enjoy them.
I wouldn't bother buying anything from…
I wouldn't bother buying anything from this company. The pictures of what you see on the website are not what turns up. Cheaper and badly made products. When complaining the customer service are useless and won't accept a return or refund. Everything comes from China.
31 July 2026
Unprompted review
The bedspreads are great quality
The bedspread are great quality.
Look exactly like the pictures.
Delivery took quite a while, but worth the wait.
24 July 2026
Unprompted review
Reply from Casa & Beyond
Great quality bedspreads that look exactly like the pictures is exactly what we hope for, so thank you. You are right that the delivery took longer than it should have, and speeding that up is something we are always working on. Get your next order to you quicker and it would feel five star from start to finish.
towels
i purchased 2 towels, 2 hand towels and 2 wash cloths . quality was poor not very absorbent/thin and came from China not australia. took a long time to arrive communication was very good though .. loved the orange colour but the quality was not what i expected for the price i paid …NB casa customer service have been in touch and they are giving me a 50% refund which is great service.
24 July 2026
Unprompted review
Reply from Casa & Beyond
Thank you for the lovely note on the orange colour and our communication, we are really glad those stood out. We also hear you on the towels feeling thinner and less absorbent than you expected for the price, and that matters to us. We would genuinely like to look into this and make it right for you, so please keep an eye out for a message from our team.
Beautiful
I was sceptical about this throw as it took a while to arrive and I thought I’d (yet again!) bought a dud from a random Instagram post seen late at night. I even complained to the company, whose operative very politely and patiently asked me to wait and see if it arrived and THEN complain, if necessary. It arrived, and is absolutely beautiful. It is green one side and a sort of peach/pink the other and both are just gorgeous and really ‘lift’ the room (our bedroom). Well worth the wait.
24 July 2026
Unprompted review
Reply from Casa & Beyond
Beautiful
I was sceptical about this throw as it took a while to arrive and I thought I’d (yet again!) bought a dud from a random Instagram post seen late at night. I even complained to the company, whose operative very politely and patiently asked me to wait and see if it arrived and THEN complain, if necessary. It arrived, and is absolutely beautiful. It is green one side and a sort of peach/pink the other and both are just gorgeous and really ‘lift’ the room (our bedroom). Well worth the wait.
Product arrived in timely manner
Product arrived in timely manner. It was also as described on line. My cat seems to find the lounge cover very snuggly.
31 July 2026
Unprompted review
Reply from Casa & Beyond
A timely arrival, a lounge cover just as described online, and a cat who has clearly claimed it as the coziest spot in the house, that is everything coming together beautifully. We could not ask for a better seal of approval. Thank you for the lovely words, and give your cat a scratch from us.
The product received was exactly as advertised!
The product received was exactly as advertised. No disappointment at all. I bought one for each of my bedrooms and they look beautiful
15 July 2026
Unprompted review
Reply from Casa & Beyond
Exactly as advertised with no disappointment at all is exactly what we hope every customer feels. We love that you chose one for each of your bedrooms and that they look beautiful in both. Thank you for the kind words, and enjoy them.
I have ordered two of these blankets…
I have ordered two of these blankets now and while they are pricy they are worth it especially when they’re on sale. Amazing quality! My only hesitation for full price is that I have pets and they just had random diarrhea on another blanket and I had to throw it away, so I try not to invest too much on potential cat shart victims. Lovely blankets though.
1 August 2026
Unprompted review
Reply from Casa & Beyond
Two blankets in and calling the quality amazing is exactly what we love to hear, thank you. We completely understand wanting to protect a lovely thing from life's little pet surprises, and we hope these ones stay well clear of any mishaps. Enjoy them, and thank you for coming back to us.
I thought i was buying from an…
I thought i was buying from an Australian site until i wasn't happy with my purchase and was told i would have to return it to china and pay the costs. The quality of the product was poor and not as advertised. It cost $95 for 4 curtain tiebacks, the same ones were $5 a pair on Temu! I agreed to a 50% refund and no return. Avoid!!!
22 July 2026
Unprompted review
Ordering was easy
Ordering was easy but tracking was hard. I contacted company and then within a day or two I had my item.
16 July 2026
Unprompted review
Reply from Casa & Beyond
So glad the ordering was easy and that once you reached out, your item was with you within a day or two. You are right that the tracking should be easier to follow, and making it clearer is something we are working on. Get that part smooth and the whole experience would feel five star.
Not worth it!
Slow in delivery, poor communication, and low quality. Facebook purchase scam.
11 July 2026
Unprompted review
Reply from Casa & Beyond
A beautiful blanket that covers your king bed just right is exactly what we hope for. We are so glad the large size was a perfect fit. Thank you for the kind words, and enjoy it.
Good quality product delivered promptly…
Good quality product delivered promptly and looks beautiful
27 July 2026
Unprompted review
Reply from Casa & Beyond
We are delighted your product arrived promptly, looks beautiful, and met the mark on quality. Thank you for taking a moment to share this.
I can highly recommend Casa & Beyond
This was my second purchase from C&B, their blankets are high quality and beautifully made.
I love the range of colours and patterns, they brighten every room.
The level of customer service is outstanding.
21 July 2026
Unprompted review
Reply from Casa & Beyond
Coming back for a second purchase, and loving the quality, the colours, and the patterns enough to brighten every room, means the world to us. Knowing our customer service felt outstanding on top of that is the loveliest thing to hear. Thank you for the warm recommendation and for choosing us again.
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