Casa Amore Tenerife Reviews 

181
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional warmth, attentiveness, and willingness to go above and beyond. Many reviewers highlight the outstanding service, noting that nothing was too much trouble and every detail was meticulously handled. People consistently describe their holidays as unforgettable, luxurious, and filled with incredible memories. The villa itself is frequently praised for its stunning quality, spotless condition, and luxurious facilities. Reviewers also rave about the exceptional food and drinks, describing them as amazing, delicious, and out of this world. The overall experience is consistently described as perfect, with many planning to return.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their exceptional service and dedication.... See more

Holidays

Reviewers express immense satisfaction with their holidays, often describing them as the "best ever" and... See more

Quality

Consumers find quality to be positive, consistently praising the outstanding and spotless villas, which are... See more

Service

Customers consistently note positive experiences with service, highlighting the staff's exceptional warmth,... See more

Facilities

Users describe positive interactions with facilities, highlighting the stunning, beautifully maintained, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

WOW what a place. Paula & Rick's team couldn't do enough to make this a trip of a lifetime. The villa & grounds are spotless, the services & facilities are second to none & the food was exceptional.... See more

Rated 5 out of 5 stars

Casa Amore and the incredible team are outstanding in every way. Fourteen of us celebrated our friend’s 50th birthday and couldn’t have wished for a better experience. The villa is absolutely stunnin... See more

Rated 5 out of 5 stars

What a wonderful place - facilities 5*, food & drinks amazing but more than anything what an incredible team of people - all so friendly and helpful to children & adults alike and truly no request is... See more

Rated 5 out of 5 stars

Wow!! Where to start to put in words how amazing the villa is (sheer luxury), but also just how special the team working there went out there way at any and every opportunity to go the extra mile. Inc... See more


Company details

  1. Villa

About Casa Amore Tenerife

Written by the company

Welcome to Casa Amore

Where luxury meets paradise! 🌴☀️

Award-Winning Luxury

Winner of The Luxury Villa Lifestyle Award in 2022, 2023, 2024 & Now 2025! 🏅

90% of our guests return—a testament to the exceptional experience we provide. ✨

Eight Luxury En-Suite Bedrooms

Spacious & elegantly designed for ultimate comfort, accommodating up to 14 guests in sophisticated style.

World-Class Amenities

  • 🔥 Sauna, Jacuzzi, Ice Bath, Gym, Massage Room & Fire Pit
  • 🎤 Private Nightclub – With Karaoke & Fancy-Dress Room
  • 🍽️ Gourmet Full-Board Dining – Breakfast, lunch & à la carte dinner by a Michelin-trained chef
  • 🥂 Unlimited Premium Soft Drinks, Snacks & Draft San Miguel Beer
  • 🤵‍♂️ Dedicated Concierge Team of Five – Two full-time housekeepers & daily turndown service
  • 🚗 Luxury Private Transportation – An 8-seater Mercedes V-Class Avantgarde with a private driver plus a BMW X3i

Exclusive Dining Experience

Before your arrival, our team will reach out to discuss your dietary preferences and favorite dishes so our Michelin-star Chefs can create the perfect menu just for you!

Enjoy breakfast, lunch, and dinner – all included! 🥂

VIP Concierge Service

From the moment you book to the moment you return home, Rick & Paula from our concierge team will ensure every detail is taken care of. 🤝

What’s Included?

  • 👶 Complimentary Childcare with Arts & Crafts
  • 🍽️ VIP Restaurant Reservations
  • 🚤 Excursions & Event Planning
  • 💅 Luxury Beauty Packages
  • 🍷 Full Board Dining with Our Michelin Chefs
  • 🧹 Daily Cleaning & Laundry Service
  • 🚗 Airport & In Resort Transfers

📸 Follow us on Instagram | 👍 Like us on Facebook | 🌍 Visit Our Website


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible Hospitality

We returned last Saturday after spending an incredible 5 nights at Casa Amore. The villa is centrally located within easy walking distance to some shops and bars. However the villa itself has everything you need for an enjoyable stay. The onasite chefs prepared some gorgeous meals and prepared some lovely alternatives for the fussy eaters in our party. To me the best by far were the staff as they bent over backwards to make our stay remarkable and believe me when I say, nothing was too much trouble.

25 November 2023
Unprompted review
Rated 5 out of 5 stars

What a week

What a week, the staff where 5star, great fun and nothing too much trouble. The villa is stunning, food amazing, location brilliant and the events they can put on are just so much fun. I have had a week of fun fun fun and hope to be back one day.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Just Perfect!!

The food, the service, the Villa, the teamwork - we had the BEST week ever - a truly unforgettable experience
Thank you Casa Amore!!!!

4 November 2023
Unprompted review
Rated 5 out of 5 stars

FABULOUS in every way

We have just returned from an amazing stay at Casa for my friends 50th. A mixed group of ages 24- 52 plus 3 boys age 9/11.

First impressions showed us what we had in store. We were greeted with the warmest welcome by Kylie who whisked us off to the villa. What a beautiful property… tastefully decorated and so many different areas to socialise. We settled in quickly and the ladies made us feel at home.

Chef Matt made us delightful meals several times a day and Marie, Sonia and Danielle kept the cocktails flowing.
Paula and Zoe were fantastic entertainers and the life and soul of the villa. Party nights were a blast, from the karaoke to the Dance Monkeys - I’ve not laughed so much in a while.

The boys had the best time in the games room and swimming pool and fully embraced their ‘barbie girl karaoke’ act with costumes (that’s one to remind them of in a few years).
Lastly thank you to Rick for making us welcome and the rest of the team for keeping everything running smoothly and doing the mountains of washing we produced.

The only negative was having to leave.
Hopefully see you all again one day !!

30 October 2023
Unprompted review
Rated 5 out of 5 stars

We knew it would be good…but this villa is on another level!

We booked Casa Amore over a year ago for our family and friends, for an early 50th Birthday celebration.

We watched as the positive reviews poured in and while we knew it would be good, we really didn’t know just how good!!

The villa is amazing - beautiful pool and seating areas and so many facilities to occupy everyone. The games room was a massive hit with the kids (and the big kids). Le Cav was also great to keep us entertained in the evenings.

The bit that doesn’t come across on the photos though is just how amazing the whole Casa Amore team are. From the pre-arrival planning with Rick and Vanessa, to Paula who runs a fab concierge team (Zoe, Kylie, Sonia, Danielle and Marie) - the service was outstanding and the evening entertainment hilarious. Matt the chef is on another level and every single meal was consulted on with us all and tasted amazing.

The team who were more behind the scenes cleaning and maintaining the villa do an amazing job and having our washing done every day has saved so much time after coming home.

I can’t rate this villa highly enough - we thoroughly enjoyed every minute and I haven’t laughed as much in ages.

Thank you to you all for making it such a fabulous experience. I now just need to work out how and when I can come back now! 😊

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Wow Wow Wow

Wow Wow Wow

We booked Casa Amore for a family holiday, 13 of us aged 5 to 73, this is the first time we have booked a serviced villa & I think we picked the best 🤩

After we booked it, we were fortunate enough to be in Tenerife & the lovely Paula picked us up & showed us round, we met some of the team & we knew we had made the right decision.

We had an absolute fantastic week, the Casa Amore team gave us a week of fantastic memories & we can’t thank them all enough.

I am sure we will be back to make more memories 💕

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Run don’t walk to this place 🩵

We booked our family & friends holiday at Casa Amore over 9 months prior to travelling. The wait was well and truly worth it.
What a fabulous holiday we had, made even more wonderful by Zoe, Marie, Kylie, Danielle & Sonia.
Your two chefs kept us well fed and I don’t think I’ve ever eaten that much good food on any holiday previously!
The beautifully decorated villa is kept immaculate by Klea & Sarah every day & to have your laundry done each day too was a real billy bonus!!
The entertainment, Luke Unique, was hilarious, we couldn’t stop laughing the next day. Great fun.
Your girls made the most delicious cocktails for us and looked after us so very well, I just didn’t want to leave.
You have absolutely nailed it here Paula & I salute your hardwork.
Congratulations to each and every member of the “Casa Crew”. You’re all 5star.
Thank you for everything xx

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely exceptional in every way 🎉

What can I say …Casa Amore you were just fabulous! We had the BEST time celebrating my friends 50th birthday 🎉
The villa is just stunning, and so spacious with lots of different areas.
The staff team were amazing, Paula and the rest of the team went all out to make our experience exceptional, honestly nothing was too much trouble.
The food was absolutely delicious, prepared daily by Matt and Mark, I have never eaten so well.
Can’t wait to go back it was the best holiday!

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience at Casa Amore Tenerife

Where do I start?
Booked a year in advance for 13 guests (family & friends). From the moment we arrived we were taken care of by Paula, Rick and their lovely team.
I decided to have my 50th birthday at Casa Amore and lots of entertainment was booked. The party was a great success Paula worked non stop to make the event seamless.
Friends and family at surrounding hotels joined us and loved the food, atmosphere, staff and of course the magnificent cocktails they all made. I could not have wished for a better night will be talked about for years to come!
Food is outstanding big thank you to Matt and Mark everyone loved the attention to detail.
Kylie, Zoey and of course Marie were so helpful and accommodating we were all very sad to leave them all. From having our coffee's ready to entertaining us we loved all the girls.
Last but certainly not least was PAULA! Wow she certainly made sure we had a ball. 5 Star Service and we will be returning for sure.
Don't hesitate this is an amazing villa with brilliant staff and heaps of memories to be made.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Just Wonderful

We've just returned from the most incredible week at Casa Amore and could honestly write a whole thesis on what a fantastic time we had!

The experience is so much more than just an all inclusive villa!

The villa itself itself is impeccable, not just when you arrive but throughout your stay, cleaned constantly, not just the villa but the bedding, linens even your own laundry, and the fixtures and fittings are all of the highest quality.

The configuration of the villa provides so many different areas that even with a full house (14 of us) you never feel on top of one another. The views out to La Gomera are beautiful and the south westerly orientation ensures all day sunshine and incredible sunsets.

Then there's the food, all prepared and cooked to the highest of standards served at a time to suit. With snacks and drinks offered throughout the day there really isn't any need to leave this little oasis for the duration of your stay.

But what really makes Casa Amore the experience of a lifetime is the staff. Each and every one of them are outstanding, they're there when you want them, discreetly hidden away if you don't! But you will want them as they really do become part of the family during your stay.

Casa Amore is an indulgent holiday but if you're considering something special I can guarantee that you will not be disappointed.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

The best

Just returned from what was the best holiday experience ever at Casa Amore Tenerife.
The villa is a palace, beautiful, spacious and so clean it sparkles everyday. It has so many areas that you lose yourself in isolation or be “with the crowd”.
A hot tub, an ice bath to follow if you’re brave enough, a wonderful sauna then many relaxing areas if you just want a coffee.
A fantastic pool really clean and well looked after (thank you Bob) suitable for playing with the children with a multitude of inflatables but also ideal for swimming the lengths.
There’s a games room with Xbox , arcade type driving games , ping pong, pool table and table top football… and a gym with running machines, a bench and separate free weights to name a couple … all the games and equipment are top draw too, top quality and well maintained.
Nothing is too much trouble for the staff they all go over and above expectations and cater for all your needs.
Owner Paula is hands on and is the life and soul of the party especially combined with Zoe on our karaoke night held in Casa Amore’s own Night Club — yep it ‘s got one of those too …
Zoe, Shannon and Kylie are very attentive and have such happy dispositions all day (or night) working tirelessly to keep drinks topped up and food on the table and are just a delight to be around and for the week they all became part of our family.
The children loved them all too.
Paula especially, being like the Pied Piper continually getting the children to make arts and crafts , playing games , dressing them up in various “garbs”.
Then the food …don’t really know how to describe taste …the two chefs Matt and Mark are astounding.
They cook the most mouth watering food to perfection all styles to each and everyone’s taste. From a simple pancake for breakfast to a full blown three course dinner the tastes were unbelievable.
Believe me this is a really special place with really special people running it who we took into our hearts.
Thank you all at Casa Amore
Look forward to seeing you again
Chris xxx

20 August 2023
Unprompted review
Rated 5 out of 5 stars

What an absolutely amazing place

What an absolutely amazing place! Casa Amore has it all.
Our party ranged in ages from 5 to 70 and there was plenty to entertain everyone…. Pool, gym, games room, karaoke, hot tub, sauna, spa treatments even their own night club! and plenty of areas to just chill.
Paula and her team were so attentive, nothing was too much trouble.
The food was to die for, thanks to the fantastic skills of Matt and Mark.
The children loved being entertained by Paula she made them each feel so special, they didn’t want to leave her.
Massive thanks to each one of the team for making us all feel so special.
Really hope to see you again!

20 August 2023
Unprompted review
Rated 5 out of 5 stars

The best in the business

Well what can I say other than it doesn't get any better than Casa Amore.

From the amazing villa itself done to the highest of standards
To the staff that are without doubt the best in the business nothing is to much for them!!

Alls I can say is bring on the next Casa a venture
See you soon xx

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Everything we wanted and a whole lot more!

From the delicious food prepared by their chefs to the comfortable beds made up each day by some of the staff… from the delicious pool to the beautiful view afforded by the dining area in the “Sunset Lounge”… from the exercise room to the disco room, the multiple gathering areas, the hot tub, the cold plunge, and rooms to accommodate 10 of our closest friends (with 1 room to spare!), Casa Amore had everything we could have hoped for in vacation accommodations!

…but even with all that, nothing tops the way the staff treats you! We were extremely well taken care of and ALSO felt like we made friends with everyone there. We were never wanting for anything, including someone to drive us wherever we wanted to go. It was truly sad saying goodbye to the owners and staff when we departed.

It was an unparalleled week that we will never forget! Thanks, Casa Amore!

2 July 2023
Unprompted review
Rated 5 out of 5 stars

A well deserved galaxy of stars

From the minute we arrived it was all hands on deck. We were exhausted from the flight issues that caused us to get to the villa a day late. The care we received was so curated for our needs. As we rested, Paula, Kylie, Zoe and Danielle had everything we could’ve dreamed of ready and waiting for us on our timeline. It didn’t take long for them to turn up the volume and blow us away with their service and kindness. From the quiet morning coffee time to the ridiculously funny after dinner stories, it was perfection. Stay as long as you can, trust me, you’ll never want to leave.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Wowza! And the staff impeccable.

I cannot describe how amazing our experience was. From the moment we arrived at the airport until our departure. The entire staff was energetic, fun, quick to give great service, and you could truly tell each one of them loved their “job”….. we even had them drive us to the north end of the island which is no easy feat. 😂
The villa was extremely clean and well kept. Would highly recommend to anyone. Perfect for a group of friends. Would love to return.

3 July 2023
Unprompted review
Rated 5 out of 5 stars

5 stars seems inadequate to describe my…

5 stars seems inadequate to describe my family’s experience at Casa Amore. From the time we had our first pre-arrival Zoom call we felt like family and knew this would be special. The staff they have assembled is nothing short of remarkable. In the U.S. we are getting used to a decline in service. This was the top of the top.

The property itself is spotless and beautiful. The common areas have been well thought out and provide so many great opportunities for gathering and enjoying your time. The outdoor bar area is the best I’ve ever seen. We spent a LOT of time there- ha!

The food cooked by our two chefs Matt and Mark was incredible. The views from the house- amazing.

It was truly one of the most remarkable vacation weeks I have ever had.

Thank you for a lifetime of memories!

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Unforgettable Experience!!

Finding the right words to describe our experience at Casa Amore is an extraordinary challenge. I will try to do my best to give justice to this remarkable place. From the moment we booked the villa and had our concierge appointment with Rick to discuss our preferences for food, excursions, and entertainment, we knew we were in capable hands and about to experience something incredible. Rick and Paula's personal greeting at the airport and the warm welcome from the team at the villa set the perfect tone for our trip.

It is impossible to fully capture the days and moments that followed, but suffice it to say that our family had a truly unforgettable experience, creating memories that will last a lifetime. This trip was a momentous occasion for our family as we celebrated several milestone birthdays, most notably my mom's 80th. The team at Casa Amore went above and beyond, planning themed dinners, parties, and entertainment, paying impeccable attention to detail to ensure that we had the most amazing time.

While it's important to rightly praise the stunning house, breathtaking views, luxurious amenities, and exceptional food, it is actually the concierge team that truly sets the experience apart.

Matt and Mark, we extend our heartfelt thanks for the extraordinary culinary experience you provided. Every meal completely surpassed our expectations…your skills are truly exceptional and we loved every single meal! Paula, Rick, Zoe, Kylie, Amanda, and Danielle, your customer service is unparalleled. Your delightful drinks, engaging conversations, beautiful decorations, amazing entertainment with seamless coordination, and intuitive anticipation of our needs were simply out of this world. Special mention also goes to Sara, Klea, and Bob the Builder for ensuring the villa was spotless and perfectly maintained, allowing us to fully enjoy our stay.

The Casa Amore team made us feel like cherished members of their own family, and to refer to them merely as "staff" would be a disservice because they truly became part of our family. We now affectionately refer to them as our "Framily" (Friends and Family). Instead of bidding them farewell, we opted for "See you later," as there is no doubt that we will return to Casa Amore in the future. Thank you for the MEGA experience Framily, we will miss you all!! ❣️

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic holiday

Absolutely fantastic holiday. One of a kind!!
I went to Casa Amore to celebrate my 50th with my husband, brother, sister and their partners and our children 9 in total between us all ranging from age 2 to 21. The villa, facilities and team are 5*. We thought the villa looked too good to be true on the website but it exceeded all our expectations! We were so well looked after and we can’t thank Paula, Rick and the team enough. Loved every minute and can’t wait to come back next year!!

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Mega!

An amazing villa with an amazing team who couldn’t do enough for us!
Just spent a brilliant week at Casa Amore celebrating my sister’s birthday.
We had a variety of ages in our group & there really was something for everyone.
The most relaxing holiday we have ever had!
In the words of my 7 year old daughter “It was MEGA!”
We can’t wait to return again!
Much love The Hazels xx

25 May 2023
Unprompted review

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