Carwow DE Reviews 23,387

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Worked super smooth, from providing car details on line to actual handover of the car to the buyer. The amount was paid immediately. Totally worth it.

Company replied

Rated 5 out of 5 stars

The Carwow concept captivated me, in a very short time I received several offers... Now I have bought my dream car Kia Ceed SW Phev, I was very satisfied. In particular, I would like to mention Mr. Be... See more

Rated 5 out of 5 stars

The website has clean and easy interface. The car selection and features are also as expected, you get a good idea of what dealer are willing to offer before you even call or meet, you may bet a bette... See more

Company replied

Rated 5 out of 5 stars

Just ordered my first car in Germany through carwow, it was a very smooth experience. The carwow dealer I worked with was super helpful to guided me through the whole process, I had so many queries as... See more

Company details

  1. Auto Market
  2. Online Marketplace
  3. Price Comparison Site

About Carwow DE

Written by the company

Carwow ist das Autoportal für den Kauf eines Neuwagens oder den Verkauf eines Gebrauchten.

Bei uns können Sie Ihr Wunschauto konfigurieren und im Anschluss die besten Angebote von deutschen Vertragshändlern bekommen. Die Angebote lassen sich auf einen Blick vergleichen. Detaillierte Preisübersichten schaffen dafür die nötige Transparenz. Ein direkter Kontakt zu den Carwow-Partnern ist jederzeit möglich. So können Fragen im Kaufprozess unkompliziert und schnell geklärt werden.

Für den Autoverkauf erstellen Sie in wenigen Schritten ein Inserat. Anschließend bieten Händler auf Ihr Auto.

Auch eine Inzahlungnahme wird von vielen Autohäusern angeboten.

Orientierung im Entscheidungsprozess bieten u.a. Autohausbewertungen, Empfehlungen, Ratgeber, Videos und Übersichten. Auch das Carwow-Team steht gern telefonisch oder per E-Mail zur Verfügung.

Jedes konstruktive Feedback ist wertvoll und wird ernst genommen. Wir freuen uns daher über alle, die sich Zeit nehmen, einen Bewertungstext zu schreiben.

Fragen? Wir helfen gern weiter.
Rufen Sie uns an unter +49 89 143 79 43 00. Wir sind montags bis freitags zwischen 9:00 und 18:00 und samstags zwischen 10:00 und 16:00 Uhr für Sie da.

So funktioniert es
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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23K reviews

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Rated 5 out of 5 stars

Just ordered my first car in Germany…

Just ordered my first car in Germany through carwow, it was a very smooth experience. The carwow dealer I worked with was super helpful to guided me through the whole process, I had so many queries as it was my first time ordering a new vehicle, which he answered very patiently and even helped me configure multiple choices to help me take a look at what suits me best. Amazing experience !!

12 February 2023
Rated 3 out of 5 stars

What a good site to get a good discount…

What a good site to get a good discount for a new vehicle, they for gf or to tell you that most of the vehicles are not in my stock, I wanted a Nissan Quashi but delivery was Apr/May. That is no good to me, all the dealers contacted gave the same excuse CHIPS from CHINA When you don't have a vehicle what are you supposed to do? get a Raleigh bike, not very impressed.

5 February 2023
Unprompted review
Carwow DE logo

Reply from Carwow DE

Hello Alan Titley,

the quotes received through carwow are primarily aimed at finding you the best deals on brand new cars. These are factory-order vehicles, built to your exact specification and as such, you may have to wait a little while to receive your car.

Alternatively many dealers also offer vehicles for stock. Please reach out to our customer service team in case you need any assistance hallo@carwow.de

Whilst carwow uses reasonable efforts to ensure accuracy all information and details must be confirmed when enquiring.

The delay in the lead times is known and unfortunately no one can do something against this. But we understand that you are upset. The delay is a result of the bad circumstances from the whole last year.

If you are still interested in searching around our platform, reach out to us if you need assistance.

Best wishes,
Eileen Konradt
- carwow Customer Service -

Rated 1 out of 5 stars

Unhelpful and ignore emails

Unhelpful and ignore emails. If a company backs out of a deal your left out of pocket

3 November 2022
Unprompted review
Carwow DE logo

Reply from Carwow DE

Dear Mr. Forster,

We are sorry to read that something made you unhappy.

We would like to understand the details of the situation you are referring to. Hence, we have sent a contact request via Trustpilot. We are looking forward to your response. Alternatively, feel free to email us at hallo@carwow.de referring to this review so we can help you.

Addition 11 Nov 2022: Unfortunately, we have not heard back from you yet. We are still very much open to help you if you reach out to us.

Kind regards,
Franziska Schoppa
- carwow Customer Service -

Rated 5 out of 5 stars

The best way to buy a new car

Really pleased with the service of Carwow. It was great to be able to compare and get lots of offers, and the whole process was easier. I was able to save several thousand euros as well. Would recommend to anyone!

24 October 2022
Rated 1 out of 5 stars

I acceted the buyer offer, but he never contacted

I acceted the buyer offer, and afterr lots of communication with carwow, the buyer never cotacted me. I requested severall cars through carwow, but since i did not sell my car, i will not buy a new car. Simply the buyer was just making juke. It was waist of time.

3 October 2022
Carwow DE logo

Reply from Carwow DE

Dear Mr. Ahangarianabhari,

We are sorry to hear that your experience with carwow did not meet your expectations.

Unfortunately, the buyer had to cancel the sale because you had not fully disclosed all the necessary data about the damages and accident history of the vehicle from the start. Our team always encourage to provide detailed information in order to avoid such situations.

You have been unsubscribed from carwow notifications but can subscribe again in your email preferences at any time.

If there are any questions. feel free to reach out to hallo@carwow.de.

Kind regards,
Franziska Schoppa
- carwow Customer Service -

Rated 5 out of 5 stars

Highly recommended for English speaking people

I purchased a Mitsubishi Eclipse Cross PHEV TOP from Autohaus Marzahn.

I started with a test drive and they helped me sort it out and answered all my questions. In the end, they made a great offer.

I highly recommend them, especially if you're looking for a dealer with English-speaking agents

2 September 2022
Rated 5 out of 5 stars

Sehr gut

Some of the Autohaus response very fast and informative. But still some of the Autohaus did not response on my enquiries.

So far the order of my vehicle seems good. I need to wait until the delivery date confirmed. The model I ordered required at least 6 months waiting time. Will see.

24 August 2022

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