Carter Shaw Estate & Letting Agents Reviews 54

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Roberts and his team put our faith back in estate agents.. Professional not pushy realistic both in terms of selling price and timescales (full asking price 1st day of viewings) but as importantly the... See more

Rated 5 out of 5 stars

Ian from Carter Shaw helped us to get our first dream home. His communications were excellent and he chased for progress and made things move in a difficult transaction. Even when there was no movemen... See more

Rated 5 out of 5 stars

We love Ian at Carter Shaw. What a wonderful, helpful, honest and reassuring man. Communication and care is definitely a strong point with Ian. He held our hand through the whole process from st... See more

Rated 4 out of 5 stars

Ian was very speedy with getting back to me when I first started looking for properties to buy. Ian was very professional, knowledgable and helped me navigate my way through buying my first property.... See more

Company details

  1. Real Estate Agents

Written by the company

At Carter Shaw, we work differently to other agents you may have dealt with previously. With customer satisfaction and service at the heart of our business model we are available for our clients 7 days a week and will always strive to respond to any queries at any time. We know that moving house can be a stressful process, however also know that it does not need to be. We aim to be on hand at all times to go that extra mile to ensure you achieve the best price, in the shortest time, with the least amount of hassle. If we can help or lend advice then please do not hesitate to get in touch. Our office is located at 289 Ashley Road, Parkstone, BH14 9DZ. In the heart of Parkstone, Poole. Being a completely independent estate agent we build our business on providing a second to none service, customer satisfaction and client recommendation. This simply would not work without communication, honesty and integrity at the heart of every transaction. With Over 20 years of local knowledge in the property market, dealing with thousands of property transactions over this time, the wealth of knowledge built has proved invaluable when helping your clients through the sales process. With service being at the forefront of everything we do, we offer: • Professional Standard Photography • A3 Colour Property Brochures • Marketing Through All The Major Property Portals • A Pro-Active Approach • Highly Competitive Sales Fees • No Upfront Costs • Availability 7 days a week • A Personal Approach: with our clients having our mobile numbers, no more "please call back between 9-5" For advice on buying, selling, or financial services please call us or pop in to our high street office


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Rated 5 out of 5 stars

Highly recommended

Dealing with Ian at Carter Shaw was always a pleasure. The purchase of my first property was made much less stressful by his professionalism, positivity and willingness to help at every opportunity. Would recommend him to anyone.

19 December 2025
Unprompted review
Rated 4 out of 5 stars

Speedy work!

Ian was very speedy with getting back to me when I first started looking for properties to buy. Ian was very professional, knowledgable and helped me navigate my way through buying my first property.
Ian was always easy to contact and very quick to get back to me with any queries I had.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Ian from Carter Shaw helped us to get…

Ian from Carter Shaw helped us to get our first dream home. His communications were excellent and he chased for progress and made things move in a difficult transaction. Even when there was no movement visible for us, Ian always has put our minds at ease with his expertise and excellent communication skills. We cannot recommend Ian enough!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Ian got me my asking price!

Ian at Carter Shaw has done a fantastic job at selling our property. The sale was complicated and long winded. But Ian made sure to go the extra mile above and beyond his job role. He contributed heavily in me gaining the asking price for my property. To him I say a big thank you!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Can't thank Ian enough

Ian was professional, helpful, and went the extra mile for us as vendors. As an example, he kindly let in contractors when we were unavailable, to progress the sale.
Our sale wasn't the easiest, but Ian's attention to detail, common sense and calm reassurance made all the difference.
Thank you Ian, for making a very stressful time in my life a good deal easier, you and your work were much appreciated.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

A very friendly agent

A very friendly agent, especially towards someone whose mother language is not English. They are very patient and responsible. I feel very fortunate as a first-time homebuyer. Thank you very much for your help!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent personalised service

I recently had the pleasure of working with Ian from Carter Shaw to sell my house, and I cannot express enough how grateful I am for his exceptional service during what was a challenging time in the market.

From our very first meeting, Ian took a personalised approach that immediately put me at ease. He took the time to understand my unique situation and needs, which made the entire process feel tailored and focused.

Throughout the selling process, Ian was incredibly communicative. He kept me informed at every stage, providing updates and feedback after each viewing. I never felt left in the dark, which is a huge relief during such a significant life event. His proactive approach meant that he was always one step ahead, anticipating potential challenges and addressing them before they became issues.

In a tough market, Ian not only managed to sell my house but did so with professionalism, care, and a personal touch that made all the difference. I wholeheartedly recommend Carter Shaw to anyone looking to buy or sell a property. Thank you, Ian, for your outstanding support and for making this experience as smooth as possible!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

I recently sold my home through Carter…

I recently sold my home through Carter Shaw, with the incredible help and support of Ian Taylor - who I’ve used before for a sale and can’t personally recommend enough. Ian is hugely knowledgeable about property in the surrounding Bournemouth, Ringwood and Poole area, with great communication every step of the way. It was a genuine pleasure to work with him again and Carter Shaw. Altogether amazing first class experience.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

After difficulties in this market

After difficulties in this market, the service from Carter Shaw and Ian has been exceptional, our brief was to be straight talking to ensure a swift sale could be achieved.
The communications throughout have been excellent and the end result was achieved in a shorter time than anticipated, I couldn't praise them enough.
A pleasure to deal with and thankyou.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Ian at Carter…

A massive thank you to Ian at Carter Shaw for being truely amazing throughout the process of selling my home. Reliable, helpful and always goes above and beyond. Also had a great experience when buying a previous property. Wouldn't use anyone else.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

A huge Thank You to Ian at Carter shaw

A huge thank you to Ian at Carter shaw. He was brilliant through the whole process when buying my first home, right from the beginning when I viewed the property to finally getting the keys. Ian kept me updated, pushed for me, was professional, approachable, always available and I felt went above and beyond to get the job done. Would recommend Ian when buying or selling your home.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

We love Ian at Carter Shaw

We love Ian at Carter Shaw. What a wonderful, helpful, honest and reassuring man.
Communication and care is definitely a strong point with Ian. He held our hand through the whole process from start to finish and we couldn’t be more grateful.

He’s an asset to Carter Shaw. We will definitely require his outstanding services should we sell our property in the future.

Thank you again Ian for your hard work and dedication to helping us. We honestly think you’re a top man. :)

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Ian

I am very grateful to Ian for all his hard work on my behalf. It was especially helpful to be dealing with just one person from start to finish.
Ian kept me fully informed of all developments during a long and drawn out process. He encouraged me to contact him whenever I had a query and when he wasn't available to speak he always got back to me at the earliest possible moment.
This was my first time selling a house and Ian helped me through the experience with kindness and good humour

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Ian has been a great professional

Ian has been a great professional. Absolutely knowledgeable. Great customer experience and punctuality in doing the precise things and steps.Highly recommend the company and Ian as a Real Estate agent.

20 March 2024
Unprompted review

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