Carsunder3000 Reviews 

THEY DO NOT HAVE LOG BOOKS!!!!!
Whilst the staff and manager are friendly and happy to help, the teenager who was helping us, never seemed available. next the car we looked at had some significant damage that appeared to be where someone had tried to steal the car, apprently they had not noticed parts of plastic missing and the huge scratches but they will fix it. so we continued, service history a little dodgy but not their fault. when we was ready to pay my husband asked for the log book first he already had asked if they had one. The teenager proceeded to give my husband a piece of paper. Obviously my husband explained that is not a Log book and that he would be unable to tax the car. The teenager tried to state that it was but go to the post office to tax it which you can not do without the v5 number ON THE LOG BOOK! He offered to tax the car for us but too much didn't add up at this point so walked away. Apparently this also happened with my daughters boyfriend. NO LOG BOOK! This is why they are happy to tax the car for you but you have to pay the tax. You have to order the log book, which then means you wait months for a new one and you have to pay for that. In all the years of buying cars we have never come across this.

Great service. Made the purchase of my new car an easy experience. Very friendly without being pushy. Left to look over the vehicle with no rush. Couldn't be happier.

If we could give 10 stars we would.
We bought a Porsche from here and we can only say that the staff and customer service was exceptional from start to finish.
Taylor initially showed us the car and was beyond excellent.
We were then over seen by Michael the general manager who was outstanding and dealt with everything that we asked for. He went above and beyond for us.
This company was a pleasure to do business with and we would highly recommend them and will definitely return for any further cars needed.
And a personal thank you to the owner.
Thank you...
Sharon and Ian

Everyone I dealt with at the company was friendly and helpful. Love my new car.

Really friendly staff, all questions answered honestly. Despite being really busy, Ben and the rest of the staff were very attentive. Smooth transaction when sorting the financial side of things with Rik. We've used this company before and would definitely use again and recommend to others.

Great experience, Rik and Adam were great at helping us find a new car and getting everything ready for us to drive away

Just bought my car from them. Such good customer service from Adam. No matter what question I had he answered it. He made buying a new car so easy to do. Also all the staff I spoke to was so friendly and helpful.

Very good customer service I recommend

Very helpful staff
I bought a lovely car it had been cleaned and checked over and looked like new. I have bought my last 2 cars from them with no problem

We came to look at a car today after talking to Chris on the phone. When we arrived the car was ready for us to look at defrosted and running. We were given plenty of time to look over the car with no pressure and pushing from Chris, after a test drive we decided to purchase it. The process was so quick and smooth. All the members of staff especially Chris were so friendly, helpful and answered all our questions.

It was a fantastic experience with Cars under 3000. Especially Mr Adam, his support was appreciated. The best customer support till the end. Thank you Cars under3000.

I had a great experience at Cars Under 3000. Adam was the salesperson who helped me, and he was very friendly, professional, and easy to work with. He made the whole process simple and stress-free, answered all my questions, and made sure I was comfortable with my purchase. I’m really happy with my car and would definitely recommend Cars Under 3000 to anyone looking for an affordable and reliable vehicle.

Lovely welcome and very friendly staff! Great customer service!

Had been looking for a bigger family car for a while. Finally found one that fit the bill. Visited CarsUnder3000 and drove away with my new car within the hour. An absolute pleasure to deal with. Highly recommended.

I had the pleasure of making a deal with Adam who made the experience smooth, quick and easy. Very trustworthy garage and always helpful.

Professional and friendly service, Josh made the whole experience relatively painless.
Many thanks
Dianne King.

⭐ 1 star – Serious concerns, would not recommend

I’m posting this after seeing a close friend go through an extremely stressful and expensive ordeal after buying a car from Cars Under 3000.

Within just four months, the car suffered a major timing chain and camshaft failure, resulting in a £3,000+ repair bill. This came after my friend was clearly told at the point of sale that the car was well serviced and that the timing chain would last the lifetime of the vehicle.

The warranty that was sold alongside the car was practically useless. It was the lowest level of cover, poorly explained, and offered no real protection when a serious engine fault occurred. My friend was left entirely out of pocket.

What really raises alarm bells is how things were handled afterwards. When my friend asked for proof of the pre-sale service, the documentation provided did not look credible. The “service invoice” had no mileage recorded, appeared to be a generic template, and was created and emailed within minutes of being requested. From an outside perspective, this does not look like genuine service history and seriously damages trust.

On top of this, my friend was told that consumer rights are a “grey area”, which is simply incorrect and deeply concerning to hear from a car dealer.

Watching this unfold has made it very clear that when something goes wrong, this business does not take responsibility and instead appears to deflect, minimise, and dispute rather than help.

Based on what I’ve seen, I would strongly advise people to avoid Cars Under 3000 unless they are prepared for potential major costs and a battle afterwards.

⭐ 1 star – Avoid at all costs

We bought a car from Cars Under 3000 in July and it has been a complete nightmare from the moment we bought it.

Just four months later, the car suffered a serious timing chain failure, leaving us with a repair bill of over £3,500 .This is despite being explicitly told at the point of sale that the car had been well serviced and that the timing chain would last the lifetime of the vehicle.

The warranty they provided was practically worthless. It was the lowest level of cover available, this was not properly explained, and it refused to pay out for this major engine failure, leaving us fully out of pocket.

When we asked for proof of the service they claimed to have carried out before sale, we were sent documents that raised serious concerns. The “service invoice” had no mileage recorded, appeared to be a generic template, and was only produced after we challenged them — which does not inspire any confidence in its authenticity.

When we raised our legal rights, we were dismissively told that consumer rights are a “grey area”, which is simply untrue.

Overall, this dealer sold us a car that was clearly not fit for purpose, then attempted to deflect responsibility when major faults appeared within months.

Cars Under 3000? More like cars that will cost you £3,000+ after the sale. Avoid. Proper cowboys.

In response….

Your reply publicly misstates the Consumer Rights Act 2015.

For clarity, within the first 6 months of purchase, the law presumes a fault was present or developing at the time of sale, and the burden of proof is on the dealer, not the customer. This is not optional and not a “grey area”.

An MOT, test drive, or PDI does not assess timing chains and does not override statutory rights. A major timing chain and camshaft failure within four months is exactly the type of fault the Act is designed to cover.

You also did not address the concerns raised about the service documentation provided, which was generated minutes before being emailed, contains no mileage, and appears to be a generic template rather than contemporaneous evidence.

I am still awaiting a resolution in line with your legal obligations. But have been ignored on emails with very little help .

Bought a nice little grey fiesta. James was very helpful from start to finish.
Excellent service

Great customer service! Quick and easy turn around. James was super helpful, easy to get hold of, of any questions, he has the answers! Would 100% recommend.