Carsunder3000 Reviews 

1,224
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, making every single interaction remarkably pleasant, reassuring, and informative from the very beginning. Many consumers note that the vehicle buying process is handled with complete transparency, remaining smooth, well-organized, stress-free, and entirely free of any aggressive sales tactics. However, some reviewers were not happy with the quality of after-sales support and the perceived issues with the service documentation provided. A few other people also felt that certain mechanical problems were overlooked prior to vehicle collection and proved extremely difficult to get resolved afterwards.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Service

Users describe positive interactions with service, highlighting helpful and friendly staff members who make... See more

Product

Clients share ambiguous opinions on product experiences, ranging from great satisfaction to severe mechanical... See more

User experience

Reviewers highlight positive aspects of user_experience, describing it as stress-free, smooth, and genuinely... See more

Customer service

People report positive experiences with customer service, noting that staff members are very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really friendly staff, all questions answered honestly. Despite being really busy, Ben and the rest of the staff were very attentive. Smooth transaction when sorting the financial side of things with... See more

Company replied

Rated 5 out of 5 stars

Josh was really helpful when buying my first car, there was a good selection and we were able to look around in our own time. We were able to test drive and he answered all our questions without feeli... See more

Company replied

Rated 5 out of 5 stars

We’ve had many cars from here over the years and every time we are always impressed with the customer service and friendliness as well as the selection and quality of cars. Super knowledgeable guys wh... See more

Company replied

Rated 5 out of 5 stars

If we could give 10 stars we would. We bought a Porsche from here and we can only say that the staff and customer service was exceptional from start to finish. Taylor initially showed us the c... See more

Company replied


Company details

  1. Used Car Dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Rayleigh area, then you have reached the right place. Cars Under £3,000 are a specialist used car and van dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Cars Under £3,000, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Rayleigh, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Cars Under £3,000 we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Rayleigh? We look forward to meeting you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,224)

139 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recomended

From the moment we arrived at the dealership, we were treated to exceptional customer service. Chris really looked after us and made the whole experience feel relaxed and enjoyable.
I wasn’t even looking for anything in particular, but somehow ended up buying a Porsche — which says everything about how good the experience was!
Highly recommend.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Bailey was polite and helpful talked me…

Bailey was polite and helpful talked me through the process my trade in car was paid off to finance company and I was put into my new car every thing went smoothly cars under 3000 are a great dealership would highly recommend had a stress free deal well done bailey keep up the good work

15 February 2026
Unprompted review
Rated 1 out of 5 stars

You'd think that after a car has been…

You'd think that after a car has been sitting on their lot for over a year, the dealership would jump at the chance to speak with an actual interested buyer. Apparently not.

When I first called with a simple question, they told me they "didn't have time" to check. So I called back, politely pointing out that maybe they should try a little harder to move a vehicle that's been collecting dust for that long. This time they said they'd look into it and get back to me. They never did.

Before you buy from any dealership, consider this: if they're not even willing to return a call from someone ready and willing to purchase a car from them, how much effort do you think they'll put into helping you after the sale—when you actually have a problem?

It's a pretty clear red flag for what their customer service will be like down the road

12 February 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you for your review. We are sorry that you feel disappointed by your contact with us.

For clarity, you did not purchase a vehicle from us, and therefore your comments relate only to an initial enquiry rather than any sales or aftersales experience. We are an established dealership with a strong reputation for customer service, and we do not believe this review is a fair reflection of our business as a whole.

Our team works hard to assist all customers, both in person and over the phone, but at busy times there can occasionally be delays in responding to enquiries.

While we regret that your experience did not meet your expectations, we do not agree that it is representative of how we support our customers.

Rated 5 out of 5 stars

Made a breeze by Bailey

After a horrible experience at a previous dealership carsunder 3000 was amazing. Bailey spoke to me via the phone the day before, explained what would happen and the next day met me at the dealership and made things a breeze, small things like mindless chatter on test drive made me at ease and truly was a great experience made all the better by Bailey.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Think twice

I would strongly advise anyone to think twice before buying from Cars Under 3000.
I purchased a car from them in July 2025 and paid an extra £500 for a warranty, believing it would give me peace of mind. Fast forward just seven months and the car is already having serious issues, going into limp mode.
When I bought the car, I was told if there were any problems I could bring it back to them. Now that there are problems, they suddenly don’t want to look at it. I was told to take it to Halfords, as they are apparently the approved garage for the warranty — but they can’t carry out the required work. Then I was told any VAT-registered garage could do the repairs. Still no progress.
Cars Under 3000 said they would call me back to resolve this. I’m still waiting.
At this point, it feels like I paid £500 for a useless piece of paper and a car that only lasted seven months before developing faults. Extremely disappointing experience and very poor aftercare. Once they’ve got your money, don’t expect much support.
Would not recommend.

24 February 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Hi Kevin,
We’re sorry to hear you’re experiencing an issue.

To clarify, this is a used vehicle purchased in July 2025, and the fault you refer to has occurred around 7 months after purchase. At this stage we have not been provided with a diagnosis, mileage covered since purchase, or details of the cause of the issue.

This is exactly why we recommend taking out a warranty. The £500 warranty you purchased is provided and administered by the warranty company, and any diagnosis/repairs must be arranged directly through them, in line with the policy documentation supplied at purchase.

If Halfords are unable to carry out the work, the next step is for the warranty provider to authorise an alternative repairer and approve the claim.

We replied to your email and attempted to contact you by phone/WhatsApp to explain the correct process; however, we have not been able to engage with you.

Please contact the warranty company directly using the details on your policy documents to progress your claim.

Cars Under 3000

Rated 5 out of 5 stars

Great experience buying a used car…

Great experience buying a used car here. Chris was great. Really helped without being pushy or putting on any pressure. He didn’t use the hard-sell at all but used his knowledge to help and advise.

21 February 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Laura

Rated 4 out of 5 stars

Helpful and quick

Although there have been a few issues with my car, the team were very helpful and resolved everything quickly. Rik made the process smooth and stress-free.

17 February 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Lily

Rated 5 out of 5 stars

Fantastic!!!!!

Such helpful, friendly staff - makes purchasing a car so easy.
Dean was fantastic couldn’t recommend enough!!!

15 February 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Bethany

Rated 1 out of 5 stars

After sales is awful

After sales is awful. Would not trust them to fix your car.
Actually causes more problems to my car and did not fix the radiator that needed replacing, but forced a brake fluid cap onto coolant tank instead.

9 February 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you for your review Tiffany. We’re sorry to hear how frustrated you’re feeling and understand how upsetting vehicle issues can be.

We have discussed this matter with you directly. The vehicle was supplied eight months ago, and the clutch concern has been assessed by both ourselves and the warranty provider, who have confirmed it is considered wear and tear and therefore not covered.

Regarding the additional comments raised, we have no evidence or records to support that incorrect or unsafe repairs were carried out. We always act in our customers’ best interests and follow standard workshop procedures.

We remain happy to review any independent report should you wish to provide one.

Kind regards,
Cars Under 3000

Rated 5 out of 5 stars

Have used these guys many times and…

Have used these guys many times and never had anything but amazing service and kind and helpful staff members! Highly recommend for high quality, reasonably priced cars.

16 January 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Sophie !

Rated 5 out of 5 stars

Easy process

Such an easy process, great car at a reasonable price. Staff were great help!

1 February 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Molly !

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