Cars & Bids Reviews 

419
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the selling and buying processes exceptionally easy, straightforward, and streamlined, making transactions smooth and stress-free. Many appreciated the platform's reliability and secure SafePay service, which instilled confidence. Sellers frequently achieved excellent prices, often exceeding expectations, and valued no seller fees. However, some customers noted significant issues with purchased vehicles, reporting undisclosed problems requiring costly repairs or rendering cars undrivable. A few also found the listing process, particularly photo submission, overly strict and difficult, causing frustration and delays.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many describing the process as seamless,... See more

Website

Clients share positive opinions on the website, with many praising its ease of use and streamlined experience... See more

Service

Consumers find service to be positive, with many reviewers appreciating the ease and straightforwardness of... See more

Product

Users describe ambiguous interactions with the product, with some reviewers having positive experiences... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing satisfaction with the final... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most straightforward selling experiences ever! Communicative, knowledgeable, & friendly staff. Surprisingly easy submission process, quick easy selling process. My trade in offer was $1100, Cars &... See more

Rated 5 out of 5 stars

This site is amazing for sellers. I spent $0 throughout the whole auction experience. Everything from the layout of the website, the helpful support team and the amazing community was flawless. Althou... See more

Company replied

Rated 5 out of 5 stars

Buying a car through Cars & Bids is a great experience. First, the quality of the cars seems to be set at a high bar, and second, the bidding experience is easy and reliable. Cars and Bids' post purch... See more

Rated 5 out of 5 stars

Using Cars & Bids was the easiest and most rewarding method of selling a car I ever had. I got top dollar and the process and experience couldn't be easier. SafePay service for closing the deal was ev... See more

Company replied


Company details

  1. Auto Auction
  2. Auction House
  3. Auto Market
  4. Online Auction Service

Written by the company

Daily auctions of cool modern cars, trucks, and SUVs - Incredible cars - Auctions each weekday - Huge audience & incredible community


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

419 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(419)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Accurate listing and easy process

Accurate listing , great presentation and easy to manage biding procedures.

29 July 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you, William! We are overjoyed to hear that you had such a great experience bidding and winning your special car on Cars & Bids!

Rated 1 out of 5 stars

Car starts but not drivable

Car delivered. Wife took it for. drive. Smelled bad and had to pull over. Got it towed to service and Boxster won't hold oil or coolant. This platform needs a way to protect buyers. The owner/mechanic said the pre-purchase inspection was negligent and documents to show repairs were 50% complete. Mechanic said don't drive it until repairs are made which will cost $2,500 just so it holds oil and coolant. Other repairs documented I got estimates on and knew I would inherit that but expected a car that was driavle - not just start.

8 August 2025
Unprompted review
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Reply from Cars & Bids

Hi James,
Thank you for taking the time to leave us your review. We're sorry to hear that you've had a negative experience with winning your Boxster.
We've requested more information through Trustpilot so we can directly review your auction and seller. Our dedicated post-auction team has no records of reported issues with recent Boxster sales to anyone with the name James or Jim. Please provide the email address tied to your Cars & Bids account through Trustpilot, or contact us at support@carsandbids.com with more information.
While all bids are binding, and due diligence (including pre-purchase inspections, personal viewings, etc.) is to be done before bidding, we do not tolerate vehicle misrepresentation by sellers. Our team will work with you and the seller to come to a resolution on the matter, and we may decide to discontinue listings from the seller if we find them to have misrepresented the vehicle.
Please contact us with more information so we can further investigate the issue.

Rated 5 out of 5 stars

Audi Q7 - Super easy & Awesome!

I recently sold my Audi Q7 through CarsandBids.com. It was an awesome experience, and the team was super attentive.

27 July 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Mat! We are overjoyed to hear that you had such a great experience selling your Audi through Cars & Bids!

Rated 5 out of 5 stars

Bought a car through cars and bids and…

Bought a car through cars and bids and it was a very easy process. Will use it to sell cars and hopefully buy more in the future

22 July 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Patrick! We are so happy to hear that you had such a great experience bidding and winning on Cars & Bids!

Rated 5 out of 5 stars

Surprisingly Easy

It was a great experience selling my car on Cars and Bids. It was surprisingly easy, the team was very helpful and they made sure to keep me in the loop every step of the way.

18 June 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Michael! We are so happy to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

First time seller on the auction…

First time seller on the auction website. The entire experience - from submission to post auction - was a fantastic experience. The team at C&B were also amazing - answering chats and emails with great clarity and always in a timely manner. I will not only use C&B in the future, but would highly recommend to others that are considering selling /buying vehicles on this platform.

22 July 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Jesse! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids, and can't wait to see you back on the site!

Rated 1 out of 5 stars

Cars and Bids is a horrible company

Cars and Bids is a horrible company. We agreed on a reserve. I worked for two weeks cleaning my car, taking pictures and videos for them to change it at the last minute. Thanks for wasting my time cars and bids! You've done this twice. Not a fan!

5 August 2025
Unprompted review
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Reply from Cars & Bids

Hi,
We've requested more information through Trustpilot so we can investigate your specific auction. Our valuation team works with sellers to set reasonable reserves with the information we're provided. In incredibly rare cases, after receiving more information, we have to adjust the reserve or even the ability to host the car on Cars & Bids. These cases usually involve condition issues we're not aware of initially, though there may be other causes for us to remove an auction. This is in service of our entire community, continuing to host transparently listed, interesting cars that are likely to sell.
Please respond through Trustpilot with the email address used on your Cars & Bids account so we can better investigate your experience.

Rated 5 out of 5 stars

Using Cars & Bids was the easiest and…

Using Cars & Bids was the easiest and most rewarding method of selling a car I ever had. I got top dollar and the process and experience couldn't be easier. SafePay service for closing the deal was even easier, and I never worried about scams or problems. Cars and Bids gets my highest recommendation, and selling my next car will be on Cars and Bids!

22 July 2025
Unprompted review
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Reply from Cars & Bids

Thank you! We are so happy to hear that you had such a great experience selling your special car on Cars & Bids - and completing your sale through SafePay!

Rated 5 out of 5 stars

The fact that you get a specific CSR to…

The fact that you get a specific CSR to guide you through the selling process is key. As well, everyone at C&B is welcoming, professional, friendly and is interested in ensuring you have a good experience. Additionally, C&B is borne out of the Doug Demuro's YouTube friendly community, and it shows in the auction There's a lot of positivity in the comments. On my auction, a bidder, wished everyone well.

30 June 2025
Unprompted review
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Reply from Cars & Bids

Thank you! We are so happy to hear that you had such a great experience on Cars & Bids, and appreciate your kind words about our amazing community.

Rated 5 out of 5 stars

Great Way to Make More Money!

Overall experience was exceptional. The Administration staff were attentive and accurate.

14 July 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Randy! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, when there was a question after sale it was addressed promptly or no more 24 hours was resolved. The process is user friendly even for a novice. The program guides you through the process for end to auction to delivery,.

16 July 2025
Unprompted review
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Reply from Cars & Bids

Thanks, George! We are overjoyed to hear that you had such a great experience on Cars & Bids!

Rated 5 out of 5 stars

Great for maximizing your value for specific vehicles!

I recently sold my 1997 Mazda Miata on Cars & Bids and the experience was fantastic from start to finish. The listing process was easy and straightforward, with helpful guidance from the Cars & Bids team every step of the way. They answered all my questions quickly and made sure my listing looked great.

What impressed me the most was how much exposure my car got. The auction attracted real enthusiasts who truly appreciated the unique qualities of my Miata. Thanks to the competitive bidding environment, I was able to maximize the value and get more than I expected!

Payment was hassle-free, and I had full confidence in the process. If you’re thinking about selling your car, I can’t recommend Cars & Bids enough. Trustworthy, transparent, and genuinely focused on getting you the best result. Five stars!

27 June 2025
Unprompted review
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Reply from Cars & Bids

Thank you so much, Ryan! We are overjoyed to hear that you had such an amazing experience from start to finish selling your Miata on Cars & bids!

Rated 5 out of 5 stars

Cars and Bids makes it EASY to sell your car!

Cars and Bids is a great way to sell your car. I was very impressed with their streamlined process, communication, and user friendly software. I highly recommend them!

3 July 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks! We are so happy to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Makes selling easy and exciting

C&B made it easy and exciting to sell my car, and I got more than I expected to get as the auction format tends to do. Everyone was responsive and professional and the process couldn't be easier. I'll be using them again to sell other cars!

17 July 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks, John! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Canadian buyer

Canadian buyer, loved the whole experience and won a dream car and all worked out! Post buy support was very detailed and the guide was so helpful, look forward to another purchase one day. I hope getting a US car will be just as smooth.

5 July 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you! We are so happy to hear that you had such a great experience winning your new car on Cars & Bids!

Rated 5 out of 5 stars

If you’re looking to buy a cool car, Cars and Bids is a no brainer

There are some companies that just get it. Every step of the way they provide accurate, clear, and helpful info about the cars and the process. They are the go to online specialty car auction for a reason… because they’re trustworthy, transparent and thoughtful! I was legitimately thrilled with buying my first sports car through them (a ‘97 z3),
annnd THIS is why Cars and Bids is an easy 5 star company!

24 June 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you, Scott! We are overjoyed to hear that you had such a great experience bidding on and winning your special Bimmer on Cars & Bids!

Rated 5 out of 5 stars

The car-buying experience with a "easy" button.

The online car-buying experience can be a little hot and cold. Accurate descriptions and straightforward responses are always appreciated in correspondence, and I found it in abundance with Cars and Bids from start to finish. I was impressed with how they stepped in after I won my auction and provided assistance at every step of the transaction. Their process was frictionless. I can't wait to try them again.

28 June 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Charles! We're overjoyed to hear that you had such a great experience bidding and winning on Cars & Bids!

Rated 5 out of 5 stars

THIS... Is the best car auction app

Easy website to navigate. I love the comments section. Excellent post auction support. Love the partnership with keysavvy.

18 June 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you so much, Michael. We are overjoyed to hear that you had such a great experience on Cars & Bids AND using SafePay!

Rated 5 out of 5 stars

Terrific experience from start to…

Terrific experience from start to finish. My auction manager helpfully answered all of many questions and made solid recommendations that I believe helped get me a better price for my car.

6 June 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thanks, Barry! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

A Thoughtful and Supportive Platform During a Difficult Time

After my father passed away, I was faced with the emotional task of finding the right home for his beloved 1999 Porsche 911 Carrera. It was more than just a car — it was something he truly cherished, always kept in pristine condition, and drove only on rare, special occasions. I knew I wanted to honor that care by listing it somewhere that would attract genuine enthusiasts, and Cars & Bids turned out to be the perfect place.

From the start, the team was incredibly helpful, respectful, and understanding of the circumstances. They guided me through the listing process with empathy and professionalism, helping me present the car in the best possible light while staying honest and transparent.

Throughout the auction, the community engagement was amazing — people asked thoughtful questions, shared their appreciation, and it genuinely felt like the car was being celebrated. In the end, it sold to someone who truly seemed to value what the car represented, which gave me real peace of mind.

Selling my dad’s car was not easy emotionally, but Cars & Bids made the process smooth, respectful, and even uplifting. I can’t thank them enough for providing a platform that feels built for people who really love cars.

19 June 2025
Unprompted review
Cars & Bids logo

Reply from Cars & Bids

Thank you for trusting Cars & Bids with your father's very special 996, Jason. We are humbled that you chose us, and so happy to hear that we exceeded your expectations.

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