The process with Carsa started off a little wobbly with the lack of communication and mixed messages. HOWEVER, when we actually arrived at the Southampton store and met with Courtney Clark and Callum,... See more
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Had a good experience at the Southampton branch today. Process was very slick but assume the was due to self funding and having no previous finance(other customers were waiting much much longer) no fa... See more
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Had a fantastic experience buying my car here! Courtney made the whole process smooth, transparent, and completely stress-free. There was zero pressure, and they answered every question thoroughly. Hi... See more
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The staff were very pleasant throughout the process. There was no sales pressure, and they were happy to leave me with the car for as long as I needed to make an informed decision. Communication w... See more
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Company details
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Bridge Road 258, SO31 7FL, Swanwick, England, United Kingdom
- 02046402213
Summer price drops
4.2
Great
76 reviews
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excellent thanks 👍
from the first phone call enquiring about the t-roc and finding out how much the trade in there was no hard sell I had a 4 hour drive to get to Southampton sat and talked to Rami who was very helpful and respectful no bs just did his job well done to you 👍👍👍 I don't do sales bs let's just get the deal done I'm very happy with my new car it's every thing I expected it to be thanks so much for you help a very friendly faf free experience sorry Rami if I got your name wrong the young Brazilian chap very very professional 😊
31 August 2026
Reply from Carsa - Southampton
Dear Laurence,
We're so pleased to hear about your positive experience, especially after such a long drive! It's wonderful to know that our team member was helpful and respectful, ensuring a straightforward process. We're delighted you're happy with your new car and appreciate your kind words about the professional service.
Best Regards,
The Carsa Team
I didn’t feel you got a personal…
I didn’t feel you got a personal service felt the salesman was a bit arrogant they seemed to be very busy dealing with 2 customers at a time.and when I left the garage with the car an emergency light came on my dashboard but because I was there so long drove home.the light was low tyre pressure on front right tyre which should have been checked,I have put air in the front and hope that’s the end of it and not a slow puncture.I spent 28,000 pounds for car and warranty and felt the service I received was poor.certainly won’t be recommending you regards s Robertson
29 August 2026
Reply from Carsa - Southampton
Dear Mr Robertson ,
We are truly sorry to hear about your recent experience, which clearly fell short of the high standards we aim to provide. We sincerely regret that you felt the service was not personal and that our team seemed overstretched. It is also concerning that an emergency light, particularly a low tire pressure warning, appeared after you left, and we understand your frustration given the significant investment you made. We will be reviewing our procedures to ensure such oversights are prevented and that our customer interactions are always attentive and thorough.
Best Regards,
The Carsa Team
Reply from Carsa - Southampton
Dear Mr Yaquby,
Thank you for your 5-star review! We’re pleased to hear you received good customer service and really appreciate you taking the time to share your feedback.
Best Regards,
The Carsa Team
Chris was amazing from the moment we…
Chris was amazing from the moment we walked it up to the part we handed over the one car and took ownership of our new car.
Amazing service and highly recommended.
31 August 2026
Reply from Carsa - Southampton
Dear Gareth,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided amazing service throughout your car purchase. We truly appreciate your high recommendation.
Best Regards,
The Carsa Team
Vehicle was immaculate and buying…
Vehicle was immaculate and buying process expertly handled by George Parker.
29 August 2026
Reply from Carsa - Southampton
Dear Ross,
Thank you for taking the time to share your experience. We're delighted to hear that your vehicle was immaculate and that the buying process was expertly handled by our team member. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Highly recommend…
Can't rate the service and communication high enough. Chris at Southampton very polite and professional as soon as we walked in the door. Would highly recommend
30 August 2026
Reply from Carsa - Southampton
Dear Tracy,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was polite and professional, and that you would highly recommend us. Your kind feedback is greatly appreciated.
Best Regards,
The Carsa Team
I think the branch manager saved it to…
I think the branch manager saved it to be honest. His demeanor and very calm attitude made me feel like I was in good hands. He settled any issues I had and made me feel at ease for this I was very happy.
29 August 2026
Reply from Carsa - Southampton
Dear Becky,
Thank you for taking the time to share your experience. We're delighted to hear that our branch manager's calm demeanor and helpful attitude made you feel at ease and resolved your issues, making you very happy.
Best Regards,
The Carsa Team
Austen was fantastic
Austen was fantastic. Wouldn’t have bought the car without him
29 August 2026
Unprompted review
Reply from Carsa - Southampton
Dear Ray,
We are so glad to hear that our team member made such a positive impact on your car-buying experience. We appreciate your kind words!
Best Regards,
The Carsa Team
Thank you Dave!
I wanted to also give Dave a huge shout out for his hospitality & warm welcoming. Thank you & your team for everything today as I purchased my new car. I felt at ease and it was nice to have a few laughs while finalising paperwork
28 August 2026
Reply from Carsa - Southampton
Dear Gina,
Thank you for taking the time to share your experience. We're delighted to hear that you felt at ease and enjoyed the welcoming atmosphere while purchasing your new car. It's wonderful to know that our team made the process enjoyable and that you had a few laughs.
Best Regards,
The Carsa Team
Chris and the team were very kind and…
Chris and the team were very kind and helpful. Made the process very smooth.
28 August 2026
Unprompted review
Reply from Carsa - Southampton
Dear James,
Thank you for taking the time to share your experience. We're delighted to hear that our team was very kind and helpful, and made the process smooth for you. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a very positive experience with Carsa. The service was professional, friendly, and straightforward from start to finish. The whole process was smooth, and I felt well looked after throughout.
A special mention to George P, who was extremely helpful, knowledgeable, and approachable. He took the time to answer all my questions, explained everything clearly, and made the car-buying process easy and stress-free. I really appreciated his professionalism and customer-focused approach.
Overall, I’m very happy with the service and experience at Carsa and would definitely recommend them to anyone looking to purchase a car. Thank you to George and the team for the excellent service!
27 August 2026
Reply from Carsa - Southampton
Dear Abdilah,
Thank you for sharing your wonderful experience. We are so pleased to hear that the process was smooth and that our team member was extremely helpful, knowledgeable, and approachable. It's great to know you felt well looked after and that your questions were answered clearly. We truly appreciate your recommendation.
Best Regards,
The Carsa Team
Great car and great service
Great car and great service. Owyn from the Swanwick branch was excellent!
26 August 2026
Reply from Carsa - Southampton
Dear Josh,
Thank you for taking the time to share your experience. We're delighted to hear that you had a great car and great service, and that our team member at the Swanwick branch was excellent. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
George Parker
George Parker , helped me pick the right car for me. Very helpful got me a brilliant deal very happy
26 August 2026
Reply from Carsa - Southampton
Dear Mr. Murphy,
Thank you for taking the time to share your experience. We're delighted to hear that our team member helped you pick the right car and got you a brilliant deal. We're so happy you're very happy.
Best Regards,
The Carsa Team
Very friendly staff despite being busy
Very friendly staff despite being busy, most helpful and cheerful.
25 August 2026
Reply from Carsa - Southampton
Dear Rodney,
We're delighted to hear that our staff was friendly, helpful, and cheerful, even during busy times. We appreciate your kind feedback!
Best Regards,
The Carsa Team
Knowledgeable about electric vehicles
I had a fantastic experience buying a car here thanks to Chris. He was incredibly polite, helpful, and welcoming from the moment I arrived. He is knowledgeable about electric vehicles and answered all of my questions clearly.
24 August 2026
Reply from Carsa - Southampton
Dear Hayley,
Thank you for taking the time to share your experience. We're delighted to hear that your car buying experience was fantastic and that our team member was incredibly polite, helpful, and welcoming. It's great to know that their knowledge of electric vehicles was helpful in answering all your questions clearly.
Best Regards,
The Carsa Team
Reply from Carsa - Southampton
Dear Kelvin,
We're delighted to hear you received excellent service and appreciate your high recommendation. Thank you for sharing your positive feedback!
Best Regards,
The Carsa Team
Reply from Carsa - Southampton
Dear Binisha,
Thank you for taking the time to leave us a 5-star review. We’re really pleased to hear you received good service and appreciate you choosing Carsa.
We hope you enjoy your new car!
Best Regards,
The Carsa Team
Buying a Mini Countryman
Very helpful salesman (Chris). Nothing was too much trouble. He took care to listen carefully and respond to our questions. I would recommend this company.
22 August 2026
Reply from Carsa - Southampton
Dear G Gardiner,
Thank you for taking the time to share your experience. We're delighted to hear that our salesman was helpful and attentive to your questions, and that you would recommend our company. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
The salesman (Austen) was very helpful…
The salesman (Austen) was very helpful and professional. Despite it being extremely busy, Austen did his utmost to look after us.
21 August 2026
Unprompted review
Reply from Carsa - Southampton
Dear Customer,
Thank you for taking the time to share your experience. We're delighted to hear that our salesperson was very helpful and professional, and that they took great care of you even during a busy time. Your feedback is much appreciated.
Best Regards,
The Carsa Team
Reply from Carsa - Southampton
Dear Callum,
Thank you for your fantastic 5-star review! We’re delighted to hear you received great service from the Carsa team.
Thank you for choosing Carsa and for taking the time to share your positive experience. We really appreciate it.
Best Regards,
The Carsa Team
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