Car Parts 4 Less Reviews 

20,526
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 550 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the intuitive website that makes ordering car parts remarkably simple and stress-free. Consumers also deeply appreciate the highly competitive prices, excellent product variety, and the convenient option to collect required items locally. However, some people mentioned issues with delayed deliveries, with a few packages arriving significantly late or failing to turn up entirely without explanation. A few other people also felt that receiving incorrect parts or experiencing poor communication regarding order updates during the process was quite frustrating.

What people talk about most

Delivery service

Consumers find delivery_service to be positive, frequently highlighting exceptionally fast and prompt... See more

Product

Users describe positive interactions with product, highlighting the great selection and excellent quality... See more

Order

People report positive experiences with order processes, highlighting the overall ease and efficiency of... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences, competitive prices, and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting competitive costs and great bargains... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price was good. Just need more accuracy with compatibility with vehicle. The counter service is also very slow, you really need more than 1 person at the counter when there's a queue waiting. Witnes... See more

Rated 5 out of 5 stars

Still have not received order. I have now. Yes this order was late and I was beginning to wonder if it would arrive at all. Customer Service got in touch and laid my fears to rest. Two ladies acting i... See more

Company replied

Rated 5 out of 5 stars

Have ordered from CarParts4Less before, what was different this time was the parts was delivered by themselves and not via a 3rd party. The parts arrived within two days and the filter that was missi... See more

Rated 5 out of 5 stars

With the summer discount Car Parts for Less were particularly good value for my service parts. It was the delivery that really excelled though. I ordered late in the afternoon and at just gone 8 the n... See more


Company details

  1. Auto Parts Store

carparts4less.co.uk Details

Written by the company

CAN'T GET THROUGH?
New Hotline Number: 0203 788 7833
URGENT CALLBACK?
Fast E-MAIL Response: CP4LTP@carparts4less.co.uk
EMERGENCY CONTACT
Hotline Number is 0203 788 7833 -- Monday - Saturday, 9:00am-5:30pm

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.4

All reviews

(20,526)

510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had exactly what I wanted

Had exactly what I wanted, and at a great price. Bought online, click & collect. Text said ready on Wednesday, was available a day earlier. Excellent service, great staff. Many thanks 👍.

2 March 2026
Rated 2 out of 5 stars

Parts were spot on but they were…

Parts were spot on but they were delivered to the wrong address, I’m 2B and they were delivered to 28 and only found out when my neighbour knocked on the door with them (good job they are honest).

1 March 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thank you for taking the time to leave a review.

We take all our customer feedback seriously, whether it’s positive or negative, because we’re always looking at ways we can improve our service.

Your comments have been passed to the relevant department who are looking into the points you’ve raised and will be in contact shortly.

Regards

Rated 1 out of 5 stars

Placed an order 7 days ago and still…

Placed an order 7 days ago and still not received it, second time this happened in a few months 😞

1 March 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thank you for your understanding and giving me the opportunity to address your concerns.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to use valuable feedback like yours to improve our process and services.

As we have addressed all your concerns raised and explained the reasons for the service you have encountered, we will close this matter now but, if you do have any further queries, please don’t hesitate to contact us.

Regards

Rated 5 out of 5 stars

GOOD OUTCOME REACH OUT TO CUSTOMER SERVICE

Had a little bit of a bad experience but it was rectified so I very satisfied now

28 February 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi

Thank you for your understanding and giving us the opportunity to address your concerns .

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to improve our processes based on valuable feedback like yours.

As a valued Car Parts 4 Less customer, we hope to see you shop with us again soon.

Regards

Rated 4 out of 5 stars

Price was good. Queue not so much

Price was good.
Just need more accuracy with compatibility with vehicle.
The counter service is also very slow, you really need more than 1 person at the counter when there's a queue waiting. Witnessed many people just leave as they got fed up waiting.

28 February 2026

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