Car Parts 4 Less logo
Visit website

Car Parts 4 Less Reviews 

20,524
•
TrustScore 4.5 out of 5

4.4

Auto Parts Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 550 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the intuitive website that makes ordering car parts remarkably simple and stress-free. Consumers also deeply appreciate the highly competitive prices, excellent product variety, and the convenient option to collect required items locally. However, some people mentioned issues with delayed deliveries, with a few packages arriving significantly late or failing to turn up entirely without explanation. A few other people also felt that receiving incorrect parts or experiencing poor communication regarding order updates during the process was quite frustrating.

What people talk about most

Delivery service

Consumers find delivery_service to be positive, frequently highlighting exceptionally fast and prompt... See more

Product

Users describe positive interactions with product, highlighting the great selection and excellent quality... See more

Order

People report positive experiences with order processes, highlighting the overall ease and efficiency of... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences, competitive prices, and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting competitive costs and great bargains... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price was good. Just need more accuracy with compatibility with vehicle. The counter service is also very slow, you really need more than 1 person at the counter when there's a queue waiting. Witnes... See more

Rated 5 out of 5 stars

Still have not received order. I have now. Yes this order was late and I was beginning to wonder if it would arrive at all. Customer Service got in touch and laid my fears to rest. Two ladies acting i... See more

Company replied

Rated 5 out of 5 stars

Have ordered from CarParts4Less before, what was different this time was the parts was delivered by themselves and not via a 3rd party. The parts arrived within two days and the filter that was missi... See more

Rated 5 out of 5 stars

With the summer discount Car Parts for Less were particularly good value for my service parts. It was the delivery that really excelled though. I ordered late in the afternoon and at just gone 8 the n... See more

Company details

  1. Auto Parts Store

carparts4less.co.uk Details

Written by the company

CAN'T GET THROUGH?
New Hotline Number: 0203 788 7833
URGENT CALLBACK?
Fast E-MAIL Response: CP4LTP@carparts4less.co.uk
EMERGENCY CONTACT
Hotline Number is 0203 788 7833 -- Monday - Saturday, 9:00am-5:30pm

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(20,524)

509 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Still not received battery and I…

Still not received battery and I ordered it well over a week ago.

14 March 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thank you for your understanding and giving me the opportunity to address your concerns.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to use valuable feedback like yours to improve our process and services.

As we have contacted you directly to resolve this and with no further recent contact, we will close this matter now but, if you do have any further queries, please don’t hesitate to contact us.

Regards

Rated 4 out of 5 stars

Just a delivery issue

Edit: This WAS a negative review about delivery time, but their customer service has since been in touch and really sorted me out. I paid for next day delivery and it came 3 days later, but they refunded my delivery cost and have since sorted me out on top of that (don't want to say what they did, as I'm sure it's a case by case basis) but my 2 stars has been upgraded to a 4 star and I will be shopping here again.

12 March 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thank you for your understanding and giving me the opportunity to address your concerns today.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to use valuable feedback like yours to improve our process and services.

As we have addressed all your concerns raised and explained the reasons for the service you have encountered, we will close this matter now but, if you do have any further queries, please don’t hesitate to contact us.

Regards

Rated 5 out of 5 stars

Faultless service

Great service from start to finnish ..enquired about a part as was a few to choose from.. reply came back quickly... ordered part for delivery.. came next day .. driver easy well presented friendly professional all in all fantastic service.. Thank You all

7 March 2026
Rated 2 out of 5 stars

Possibly my own ignorance but you sent…

Possibly my own ignorance but you sent me the wrong parts. Refund went well at Europarts though.

5 March 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,

Thank you for your understanding and giving me the opportunity to address your concerns .

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to use valuable feedback like yours to improve our process and services.

As we have addressed all your concerns raised, we will close this matter now but, if you do have any further queries, please don’t hesitate to contact us.

Regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look