Xcite Car Leasing Reviews 

1,728
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Well, that was the easiest transcaction I have done for a while. Sharon Samways dealt with my enquiry from start to finish, helped explore and explain any queries and questions I had. I had contacted... See more

Company replied

Rated 5 out of 5 stars

Efficient and professional service from a single point of contact. All my queries were answered clearly and promptly. The whole process from enquiry to signing the lease was explained step by step and... See more

Company replied

Rated 5 out of 5 stars

Helpful service from start to finish in finding best solutions to requirements. Advisor Nick made it easy and listened to our specific criteria to find the right vehicle for us. Would recommend to o... See more

Company replied

Rated 5 out of 5 stars

The company made it very easy to choose the car we wanted and had a lot more choice than other companies I have seen. With great communication and customer service I’m very happy so far with the se... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Xcite Car Leasing (formerly Car Lease Special Offers), part of Wessex Fleet, is a personal and business car leasing specialist and has been operating for over 10 years. Partnering with the UK's biggest funders and dealerships, they can help with Personal Car Leasing (PCH) and Business Car Leasing(BCH) throughout the UK. All vehicles supplied come with Full Manufacturers warranty as supplied by franchised dealerships.ciet(f


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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,728)

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Rated 5 out of 5 stars

I had an amazing experience with Sharon…

I had an amazing experience with Sharon Samways. She was very helpful throughout the whole process. She made it so comfortable and hassle free. Great customer service.

10 July 2023
Xcite Car Leasing logo

Reply from Xcite Car Leasing

Hi Fahad, Thanks for the fantastic feedback! We're really pleased to hear how east Sharon made the leasing process for you 😊

Rated 4 out of 5 stars

Great service from Joe Cooper and…

Great service from Joe Cooper and Danielle and one star docked as no one got back to us when Joe was away. Joe and Danielle were both really responsive and helpfuland explained everything very clearly. And Danielle sorted out a glitch in the application impressively quickly.

3 July 2023
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Reply from Xcite Car Leasing

Hi Josephine, we're really pleased to her how helpful Joe and Danielle have been in arranging your new lease. I'm sorry that nobody came back to you while Joe was away, it may have been that they were waiting for him to come back to better understand your query but the team should have let you know this.

Rated 5 out of 5 stars

Spoke to Jonathan who was very helpful…

Spoke to Jonathan who was very helpful in amending my quotations after I made a mistake. Seemed to get it sorted very quickly too

2 July 2023
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Reply from Xcite Car Leasing

Hi Sam, Thanks for the fab review! We're happy to hear that Jonathan was able to arrange you're new lease deal so quickly for you 😊

Rated 5 out of 5 stars

Special mention for Paul Samways

Special mention for Paul Samways

I was recently in the market for a lease deal on a Tesla Model Y. Paul was hugely helpful in trying to find the right car/deal for me. A cracker of a deal got presented by Paul, but I was too slow on the decision-making, and it ultimately got wrapped up by someone else. I ended up going in a different direction, due to personal requirements - but thought I had to give a special mention to Paul for just how helpful he was in trying to find the right spec and price for me.

Moral of the story - Paul will help find amazing deals, and you should wrap them up quickly, they go fast!

Get in touch with Car Lease Special Offers (and Paul in particular) if you're in the market for a car lease.

8 June 2023
Unprompted review
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Reply from Xcite Car Leasing

Hi Warrick, Thanks for taking the time to leave us such a great review! We're really happy to get such fantastic feedback and will make sure this is passed onto Paul and his manager.

Rated 5 out of 5 stars

Easy to do business with

It took only a few hours to go from an enquiry to the car being ordered and Jonathan Tomlinson their was extremely helpful. The ordering process was intuitive and significantly less onerous than I’d experienced elsewhere in the past. It felt like they wanted my business and that they did everything possible to make things as easy as they could be.

2 July 2023
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Reply from Xcite Car Leasing

Hi Chris, Thank you for taking the time to leave us a fantastic review! We're really pleased to hear how straightforward Jonathan was able to make the leasing process for you and I know that our team will continue to make the rest of the journey just as smooth 😊

Rated 5 out of 5 stars

Easy to navigate

20 June 2023
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Reply from Xcite Car Leasing

Hi, Thanks for taking the time to leave us a review! We're really pleased to hear how smooth we were able to make the process for you 😊

Rated 5 out of 5 stars

Jonathan was very helpful in sourcing…

Jonathan was very helpful in sourcing me a deal that met my needs. Fantastic prices too. 👍🏼

28 June 2023
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Reply from Xcite Car Leasing

Hi Pete, Thanks for taking the time to leave us a fab review! We're really pleased to hear how helpful Jonathan was in getting you a great deal on your new lease 😊

Rated 5 out of 5 stars

Paul Samways who I dealt with was…

Paul Samways who I dealt with was great, very friendly and extremely helpful finding me a better deal as I was going with another company
Easy and straightforward experience
Many thanks Paul!!

14 June 2023
Xcite Car Leasing logo

Reply from Xcite Car Leasing

Hi Sam, Thanks for the fantastic review! We're really happy to hear that Paul was so helpful in arranging your new lease 😊

Rated 5 out of 5 stars

Ordered my new car through Car Lease…

Ordered my new car through Car Lease Special Offers. Sharron S. assisted me through the whole process. She made it easy and quick to complete all forms required and from start to finish this only took 3 days. She managed to find a car which matched my specifications and price range and was extremely responsive to emails, texts and phone calls. Very impressed with the service so far and now just awaiting delivery from the finance company. Thank you for all of your help Sharron.

25 June 2023
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Reply from Xcite Car Leasing

Hi Joseph, Thank you for taking the time to leave us such a detailed review! We're really happy to hear how supportive Sharon was in arranging your new lease and making sure all of your questions were answered 😊 I know our Customer Services Team will be just as helpful in the next steps of your leasing journey.

Rated 5 out of 5 stars

Thank you Sharon!!

I initially spoke to Sharon about a Corsa lease, but due to no stock, she recommended the Corsa GS for only an extra £15 per month and has been really helpful throughout the whole process. Thanks Sharon!!

25 June 2023
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Reply from Xcite Car Leasing

Hi Lee, Thank you for the fab review! We're really happy to hear that Sharon was able to get you a great deal on your new Corsa 😊

Rated 5 out of 5 stars

My request was dealt with efficiently

My request was dealt with efficiently. The whole process was made simple and each stage explained with clarity.

25 June 2023
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Reply from Xcite Car Leasing

Hi Caroline, Thank you for taking the time to leave us a review! I'm really happy to hear how smooth we were able to make the leasing process 😊

Rated 5 out of 5 stars

Knowledgable

Courteous, knowledgeable and flexible to changing needs

21 June 2023
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Reply from Xcite Car Leasing

Hi David, Thank you for taking the time to leave us a review! I'm really happy to hear such positive feedback on our process 😊

Rated 5 out of 5 stars

Sharon was brilliant

Sharon was very quick to respond to any questions, and a pleasure to talk to.

22 June 2023
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Reply from Xcite Car Leasing

Hi Sarah, Thank you for the fab review! We're really happy to get such positive feedback and will make sure it is passed onto Sharon and her team leader 😊

Rated 5 out of 5 stars

Good service and helpful advice

The offer was the best on Leaselocco. The representative, Jonathan Tomlinson, gave clear advice and talked me through the procedure without pressure. I particularly appreciated the advice that dealers were allowing extensions of car leases due to the chip shortage, to alleviate the problem of factory order delivery dates. This I have arranged with my Volvo lease. He also arranged a cheaper maintenance contract, due to my low milage. Well done.

22 June 2023
Xcite Car Leasing logo

Reply from Xcite Car Leasing

Hi Peter, Thank you for taking the time to leave us such a detailed review! We're really pleased to hear how helpful Jonathan was in arranging your new lease and that he was able to answer your questions 😊

Rated 5 out of 5 stars

We had a great experience ordering our…

We had a great experience ordering our new car with our handler Jonathon Tomlinson. He was very polite and always got back to us with any questions we had. Thanks Jonathon

21 June 2023
Xcite Car Leasing logo

Reply from Xcite Car Leasing

Hi Neil, Thank you for taking the time to leave us a review! We're really pleased to hear how helpful Jonathan was in arranging your new lease 😊

Rated 5 out of 5 stars

Sharon was quick & professional and…

Sharon was quick & professional and made the whole process seamless. A pleasure to deal with!

21 June 2023
Xcite Car Leasing logo

Reply from Xcite Car Leasing

Hi, Thank you for taking the time to leave us a great review! We're really happy to get such positive feedback and to hear that Sharon was able to make leasing such a smooth process for you 😊

Rated 5 out of 5 stars

Excellent service and communications…

Excellent service and communications with Nick Dewey !

21 June 2023
Xcite Car Leasing logo

Reply from Xcite Car Leasing

Hi Jamie, Thanks for taking the time to leave us a review! We're really happy to hear how helpful Nick has been in arranging your new lease 😊

Rated 5 out of 5 stars

Car Lease

Dealt with Paul. Prompt replies, emails etc. He made the initial process straight forward and easy.

20 June 2023
Xcite Car Leasing logo

Reply from Xcite Car Leasing

Hi Neil, Thank you for the fantastic review! We're really pleased to hear how straightforward Paul was able to make leasing for you 😊

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