CarInsuRent.com Reviews 165

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

When you take out such an insurance, you always have a small doubt if they actually pay in the end - insurance companies are good at taking money and then finding excuses not to pay. In this case I c... See more

Rated 5 out of 5 stars

Don’t have a claim experience yet. But very simple process to get the insurance done. One of the few companies not insistent on residence requirements (Uk, Eu etc) for coverage. Also covers Turo/p2p r... See more

Rated 5 out of 5 stars

I'm really impressed with CarInsurent! I had to make a claim for damage to a rental car, and their team was super responsive and efficient. They kept me in the loop the whole time and made the process... See more

Rated 5 out of 5 stars

I returned the car in Spain with small scratches, very delicate scratches on the paint, which could have arisen while parking the car. I returned the car outside office hours. I did not have the oppor... See more

Company details

  1. Insurance Agency

Written by the company

CarInsuRent is a global provider of car hire excess insurance, designed to help travelers save money and travel with confidence. We offer affordable daily and annual coverage that reimburses excess charges (deductibles) in case of damage or theft to rental vehicles — including typically excluded items like windscreens, tyres, undercarriage, and lost keys. With fast claims processing, transparent terms, and worldwide coverage, CarInsuRent is trusted by thousands of travelers who want to skip the expensive insurance upsells at the rental desk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Rated 5 out of 5 stars

quick respond client support

Fortunately, I did not have a chance to test CarinsuRent on a claim case.
But in other cases when i needed their client support i got a clear and quick help.
The price for a one year excess insure was fair too.

11 December 2019
Unprompted review
Rated 3 out of 5 stars

There is space to improve

In september I bought a year insurance. Unfortunately, I had some scratches on the rented car and paid for it 200 euros. I collected all the documents and sent them to insurentcar.
Carinsurent refund me all the expenses. But the service is not good. After you write them they could keep silence during a few weeks. I wrote them 3-4 letters before they respond. I started almost think that carinsurent would not refund me anything.
I tried to call on official phone numbers but it is impossible to reach them on the phone.
Claim application form on the website is not working. Sending documents is possible just in email. And this problem was noticed more than 1-2 years ago. Carinsurent didn't do anything with it.
You will also hardly find any email addresses on the official website. There is just one available email and you have to spend some time to find it on their website.
Conclusion. Carinsurent refunded me everything. But it takes almost 2 months and you have to press for it. The website is not working properly, support service may not answer during a few weeks. So as for me, I will not work with this company anymore and will not advise it to my friends.

13 November 2019
Unprompted review
Rated 5 out of 5 stars

Easy to buy and gives peace of mind

I've purchased a yearly insurance. It gave me peace of mind for renting the car in my trip and hopefully once again soon.

Luckily I didn't have to file any claims so I can't review that.

16 September 2019
Unprompted review
Rated 5 out of 5 stars

Thanks to CarInsurent

Thanks to CarInsurent, insurance paid in full! This was my first experience working with a foreign insurance company, and it turned out to be successful. I recommend CarInsurent as a reliable company!

22 August 2019
Unprompted review
Rated 5 out of 5 stars

Good, Fast and Trusty

Good, Fast, Trusty service.
Couldn't be better.
At the first rental on my first period of the insurance I had a claim which was took care of fast in professional manner to my full satisfaction. Money came back as fast as I paid it.
Highly recommended service.
Avinoam Maimon

2 August 2019
Unprompted review
Rated 5 out of 5 stars

A very good choice

I purchased a car insurance for a year as we travel few times a year. Their site is very friendly and they have good rates. I will surely recommend them

7 July 2019
Unprompted review
Rated 3 out of 5 stars

Legit company

Legit company, bought insurance from them, made a claim and claim was payout for my trip to New Zealand recently. Need to improve on customer communication via email and explaining the charges involved.

Take note that any claims paid via PayPal, fees will be borne by customer.

29 June 2019
Unprompted review

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