Naturally a fan of Paul and CarExpert reviews on YouTube and thought I'd give this a go for my new car purchase. Genuinely shocked at how quick they were able to source me a car (literally a couple da... See more
Company replied

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Created with AI, based on recent reviews
CarExpert reaches millions of Australians every month with independent reviews, comparisons, and insights that shape new car buying decisions. By pairing this influence with our team of New Car Specialists, we guide buyers from research to purchase, securing the right car at the best deal, with a seamless and stress-free experience. Quite simply, our purpose is to make buying a new car quicker and easier.
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Brisbane, Australia

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Highly recommended because they made my search and purchase of my car very simple

Reply from Car Expert
Both Aaron Knowles and Isabell Hunt have worked hard to get what I consider to be the best deal . I had looked hard for a deal and the aforementioned had a better deal for me in one day . They have been working behind the scenes to make it happen . Well done and thankyou

Reply from Car Expert
Scammers – beware!
Do not place a quote with CarExpert. They told me they had a car in stock and ready to go, but after providing my driver’s licence photos, I found out none of the agreed-upon accessories were actually included in the deal. Then they suddenly said the car still had to be manufactured and could take 2–3 months to arrive. Completely misleading and dishonest process.

Reply from Car Expert
I love that the guys that started CarAdvice have finally come back and started CarExpert. The quality of the writing is excellent, the videos by Paul Maric are incredibly detailed and informative and I find the reviews in depth and accurate.
I've bookmarked it and it's now one of my go tos for the car detail I need.
CarExpert is a great place to read well researched and entertaining articles about all the latest news and reviews about cars. They seems to be filling in the quality that I’ve seen recently dip from other car review websites. Best of all, CarExpert is completely advertisement free. So no irritating pop ups halfway through and article. It’s genuinely refreshing to read good content without constantly working around spam. 10/10!
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