Good product, good price. The item was, however, shipped from overseas, extending the delivery period to over 1 week; not good if you want it in a hurry. Despite this, Caricol is an effective diges... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve ordered from Carethy a couple of times and each experience has been really positive. The website is easy to use, there’s a massive choice of premium brands, and next day delivery was a big plus.... See more
Company replied
Carethy has an incredible selection of beauty products all in one place. I was impressed by how many well-known brands they stock, and the prices are very competitive. My order arrived quickly and wa... See more
Company replied
Company details
Written by the company
The ultimate beauty destination offering +100.000 beauty products available worldwide. With over 2M visits per month and a growing portfolio of premium brands, we aim to build Carethy as the leader in the category. Sesderma, Lierac, Nuxe and other brands available with next day delivery. Carethy is part of Laboratorios Vanguard S.L. Partnerships Please contact us on support@carethy.net to discuss working with us. We are glad to work with fantastic brands and partners!
Contact info
3.5
Average
25K reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
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I ve been buying from Carethy for few…
I ve been buying from Carethy for few years now.
Quality products.
Prompt delivery
5 April 2026
Reply from Carethy
Hi Ben
Thank you very much for your kind review.
It means a lot to know you have been buying from Carethy for a few years and that you value both the quality of our products and the prompt delivery.
We work hard to offer a reliable service and a smooth shopping experience every time.
If you ever need any help, feel free to contact us at info@carethy.net
Regards,
Carethy team
Delivery was fast and the product one I…
Delivery was fast and the product one I knew from previous experience to trust!
4 April 2026
Reply from Carethy
Hi Joel
Thank you for your positive review.
It’s great to know the delivery was fast and that you could rely on a product you already knew and trusted.
We always work to offer dependable products and a smooth service, and we’re glad this order met your expectations.
If you ever need anything else, feel free to contact us at info@carethy.net
Regards,
Carethy team
Date of delivery
Unfortunately, the delivery took an awfully long time!
I bought the product from you because the delivery date given on the website was much sooner than it actually turned out to be! This is really bad and misleading for the customer!!
4 April 2026
Reply from Carethy
Hello Tomasz,
I’m truly sorry for the delay. We know how important delivery dates are, and it’s clear we missed the mark this time.
Your feedback is very helpful, and we are already reviewing our shipping estimates for Sweden to ensure they are more accurate and transparent. We appreciate your patience and hope you enjoy your purchase.
Best regards,
Carethy Team.
Reply from Carethy
Hi Leigh
Thank you for your positive review.
It’s great to know the product is helping to reduce congestion and improve your breathing.
We always aim to offer products that really make day-to-day life a bit easier, and if you ever need any help, you can contact us at info@carethy.net
Regards,
Carethy team
Carethy cares about its customers
Carethy cares about its customers
Initially had some issues with my order, these have been resolved and all is well.
Problems dealt with very swiftly, 5 star service.
31 March 2026
Unprompted review
Reply from Carethy
Hi Camilla,
It's great to hear that our team was able to resolve the issue with your order swiftly.
Thank you for your patience and understanding throughout the process.
We're always here to help, don't hesitate to reach out if you need anything else.
Regards,
Carethy team
Favourite product dispatched quickly…
Favourite product dispatched quickly and arrived quickly. Very pleased with the service.
Thank you.
25 March 2026
Reply from Carethy
Hi MR
Thank you for your kind words.
We're glad to hear that your favorite product arrived swiftly and that you're pleased with our service.
Should you have any more questions or need assistance, feel free to reach out to us.
Regards,
Carethy team
Reply from Carethy
Hi Stewart
Thank you for your positive feedback!
It's great to know that our update system and Royal Mail delivery have met your expectations.
If you need any assistance, feel free to reach out to us at info@carethy.net
Regards,
Carethy team
Reply from Carethy
Hello Paul,
We sincerely apologize for the confusion regarding your order. We completely understand your frustration upon receiving only part of what you expected.
Please be advised that one of our support agents will be contacting you as soon as possible via the email address associated with your purchase. We are committed to resolving this incident immediately.
Thank you for your patience while we make this right.
Best regards,
Carethy Team.
Well-received
23 March 2026
Reply from Carethy
Hi Nancy
Thank you for taking the time to leave us a review.
We're delighted to hear that everything was well-received.
If there's anything else you need, feel free to reach out to us at info@carethy.net.
Regards,
Carethy team
Reliable and good value
Always deliver good value for money and reliable with no quibbles if there is an issue. Recommend
23 March 2026
Reply from Carethy
Hi Sarah
We truly appreciate your kind words.
It's wonderful to hear that you find value in what we offer and trust in our reliability.
Please feel free to reach out at info@carethy.net if you ever need anything else.
Regards,
Carethy team
Fast delivery, fine price
29 March 2026
Reply from Carethy
Hi Solsnedkeren,
Thank you for your kind words. It's great to hear that you were satisfied with both the delivery speed and price. If there's anything more we can do for you, feel free to reach out.
Regards,
Carethy team
Excellent
Very competitive on price, with excellent range of products, and good on delivery. Would absolutely recommend to others.
29 March 2026
Reply from Carethy
Hi Philip
I'm glad to hear you found our prices competitive and appreciated our range of products.
It's wonderful that our delivery met your expectations too.
Should you need any assistance in the future, feel free to reach out.
Regards,
Carethy team
I havent picked up the order because i…
I havent picked up the order because i didnt need it, it came to late so it got refunded back to sender and since then i have tried to get my money back without succes. Every time ive tri3d to contact it wouldnt work. I hope its not a scam and they will send my money back
13 March 2026
Reply from Carethy
Hello Irina,
We are sorry for the inconvenience. Please be assured that this is not a scam; we simply hadn't received your contact notifications and were still waiting for the physical return of the package to our warehouse.
To resolve this immediately, one of our agents will contact you today to process your refund. You can also reach us directly at info@carethy.net.
Thank you for your patience.
Best regards,
Carethy Team.
Please take care when sending out parcels.
I didn’t like the huge box that was delivered with my order rattling around inside with no inner packaging to secure items, hence some of my items arrived damaged, in that what should have been pressed powder, the mosaic for example, became loose and jumbled, still contained within its container, but nevertheless a disappointment. Can’t be gifted now.
20 March 2026
Reply from Carethy
Hello Camila,
We are truly sorry to hear that your order arrived in such poor condition. We understand how disappointing it is to receive damaged items, especially when they are intended as gifts.
We want to make this right immediately. One of our agents will be reaching out to you shortly to help resolve this issue and offer a replacement or proper compensation for the damaged products.
Thank you for bringing this to our attention; your feedback is essential for us to improve our packaging process.
Best regards,
Carethy Team.
great products at great prices
27 March 2026
Unprompted review
Reply from Carethy
Hi Haseeb,
Thank you so much for your kind words! We're delighted that you found our products to be of great value. Your satisfaction is important to us, and we're here to help if you need any further assistance.
Regards,
Carethy team
Reply from Carethy
Hi Geert
Thank you for taking the time to leave us a review.
I'm glad to hear that your delivery was quick.
If there's anything else you need, feel free to reach out at info@carethy.net.
Regards,
Carethy team
Reply from Carethy
Hi Sharon
Thank you for your kind words about our reliable and first-class service.
We're glad that our pricing met your expectations.
If you have any questions or need further assistance, just let us know at info@carethy.net
Regards,
Carethy team
Reply from Carethy
Hi Anonymous
Thank you for your kind words!
We're glad to hear you appreciated the fast shipping and genuine products.
If you ever need further assistance, feel free to reach out to us at info@carethy.net.
Regards,
Carethy team
Reply from Carethy
Hi Søren,
Thank you for sharing this with us.
I'm glad to know that your order arrived swiftly in just 4 days.
If there's anything else you need, feel free to reach out.
Regards,
Carethy team
too long for the shipping
16 March 2026
Reply from Carethy
Hello Atsuko,
Thank you for your feedback. We are sorry to hear that the shipping felt long for you, although we strive to be as fast as possible.
Checking your order details, we see it was placed on March 3rd and successfully delivered in Belgium on March 7th. For an international shipment from Spain, a 4-day delivery window is typically considered very efficient.
We always aim for excellence, and we’ll continue working to shave off every possible hour from our transit times. We hope you are enjoying your product!
Best regards.
Carethy Team.
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