caredge.com Reviews 276

The pro level option was great, my AI agent did all the work negotiating and got me a great deal on my new truck. It also saved me time at the dealer. Couldn’t be happier, it was well with the money spent for the service.

I had an excellent experience using the CarEdge Concierge car buying service. From start to finish, the team was informative, friendly, and always available whenever I had questions. They took the time to explain how dealers actually negotiate and clearly told me what to expect at every step, which made the whole process far less stressful.

What I appreciated most was how empowered I felt walking into the dealership. I understood the numbers, the tactics, and where I stood, instead of feeling pressured or unsure. They found the exact car I wanted very quickly and did a great job nailing down a genuinely good deal.

This service saved me time, reduced anxiety, and gave me confidence during a process that’s usually overwhelming. I would absolutely use CarEdge Concierge again and recommend it to anyone who wants a smarter, more transparent car-buying experience.

I had the pleasure of working with Joe, an that made all the difference in the world in my car buying experience. He was patient, knowledgeable, communicative, and caring. He answered all of my questions and worked so hard to find the car I was looking for and to negotiate a deal I never could have made myself.

There were a few glitches with delivery of the vehicle - delay due to the truck breaking down and grease stains on the interior - but Colette with post sales took care of everything quickly and effectively.

I felt heard, cared for and supported throughout the process. You have reduced my fear of car buying (and that’s saying something).

First, I was impressed with data given on the SUV I wanted. Coupled with the negotiating techniques demonstrated on U-Tube, I really felt I had a equal footing going into the dealership to negotiate for an vehicle. Finally, AI hit it out of the park. Pages of negotiating text with a dealership culminating with the general manager signing off on an "out of door" price. Amazing!

Outstanding experience in a really good platform. They really helped me avoid unnecessary cost and definitely helped. Save me some money.

I used the AI negotiating tool and it was VERY easy and efficient. This after finding a car that fit the parameters I wanted, and I got the dealer to come down $5k off the MSRP. The one-year subscription paid for itself with this deal.

Great, that was a lot of work. I wouldn't have attempted to buy such a rare model remotely without your help.

My experience: went thru 3 concierge people. Original contract initiated on 12/11/25. Email of officers on the 12/15-16. I emailed Sergio 12/16 my choice. I spoke to Sergio on the 12/12. I told him of a SUV local to me that was specific to my vehicle. I told him, that model had been on their lot for 150 days! Resent the email on 12/19. He lost my email? Contacted by Magee Greco on 12/22. And 12/23. The original model that I told Sergio about sold the vehicle 2 days before Maggie made contact. A manager by the name of Tracy called 12/29. I explained the situation of my needs and All the difficulties. I then spoke to Josh on 12/29. The purchase and delivery of vehicle did not complete until 1/21/26!!! The vehicle battery was DEAD. I had it toad to a dealership 1/22/26. Picked it up on1/26 Due to work and a Snowstorm. This was not a good experience for the $850.

The AI tool provided good ideas for moving forward w/ negotiating while dodging dealer requests to call or come in right away. ONLY ISSUE: I am not sure how to explain that someone with an assumed name (the AI negotiator) was corresponding only to have a different person (me) show up for a test drive or purchase?

Great experience getting the best price on my new car!

Incredibly helpful and insightful service while looking for my next vehicle. Car Edge empowered me to find the best market rate for my vehicle and helped me go into the dealership with all of the tools needed to find a great deal.

Craig was great to work with! He communicated well and was available to answer questions. Drew arranged for the Lemon Squad inspection, which was meticulously detailed and very helpful. He also handled last minute questions with the Squad when some issues were identified on the inspection. Craig, also, followed-up with the dealership and was able to reassure me that the identified issue was of no real concern.

The reason I'm giving 4 stars rather than 5 is that there was, initially, a lack of communication and delay of finding promising vehicles which fit needed criteria. I think that this was due to starting the search at year-end which was a very high volume time for Caredge. Because of that, my case was passed around to 2 different representatives, one of whom admitted he was somewhat new and had not communicated adequately. Once the ball got passed to Craig as the negotiator, I have absolutely no complaints. I would recommend the service to others who have strict requirements to work within and want an easier car-buying experience.

We have been working on purchasing a new transport vehicle for our fleet for months to no avail. Within days of connecting with CarEdge, we had real leads, and within days after that we took possession of the new vehicle. Great experience!

Overall a good experience. Transparent and timely communications helped to reassure me (a first time user of this service) that using Car Edge was the right decision. I was assigned to Stuart, and he presented as a knowledgable and experienced negotiator and was thorough. He paid attention to the details and at no time was I wondering if we were not aligned. I'm not sure how Car Edge incentivizes their consultants, but the formula works. If you are a busy professional and need to rely on good service to get the best quality/deal, I can say I recommend the Car Edge Service and will turn to them again in the future.

This service changes everything. From the beginning, the CarEdge team cared for our preferences and budget. Overall their communication and processes were well understood and they always followed up with us.

We really appreciate the value of our purchase and the service.

Spending the extra money to have Car Edge buy my car was completely worth it. They found her car in a timely manner 7-14 days. They kept searching around the country even after they found initial cars that fit my criteria. They continued to update me about the process the whole time. The were available 7 days a week via text even through the delivery process.

Nick was awesome handling everything with finding the exact truck I was looking for at a great price. All I had to do was meet the salesman to complete the paperwork and drive home. Thank you all!

They did what they said they would do. I told them what I was looking for they went out and found just what I wanted and at a price which was fair. They did all the dealing with the sales people. They took care of everything all I had to do was go into the dealer sign some paper work and I was out of there with my new car in under an hour. No surprises no issues. Everything was done just as they said.

Hi Zach and Ray,

I wanted to personally thank you for creating such an incredible AI agent. My nephew’s car was recently totaled, and he urgently needed a new one. He had his heart set on a 2026 Subaru Outback.

On Friday morning, I found a vehicle he liked with an MSRP of $39,505. Your AI agent negotiated it down to $36,015 with no add-ons. We went to the dealership on Saturday, and the entire transaction was completed in just two hours.

The experience was smooth, efficient, and stress-free—something you rarely hear about car buying. This tool truly made a big difference for us.

Thanks again for such an impressive product.

Best regards,
Anthony Trotter

We used the Caredge AI negotiator and found it extremely helpful. We opened negotiations on 4 vehicles and the AI asked all the questions. It allowed us to choose how aggressive we wanted to be. It was great we didn't have to ask the questions of each dealer. Took a lot of stress out of a major decision. Unfortunately we made the mistake of taking a dealer's word instead of getting it in writing. The good news is that we were prepared for negotiations after watching Caredge videos and were able to get the dealer to take off an exorbitant destination charge of $2495 and the etching for $399. They tried to hard sell us on several other options but we held firm and walked out the door with a new Pathfinder platinum for $42,000 plus applicable taxes and fees.(MSRP $53,400) This was $2000 less than the 3 other dealers. We felt fully prepared for battle and felt we did well with Caredge help. If Caredge could improve the interface of putting a photo of the car next to the dealer name during negotiations that would be a big help in remembering which vehicle is which.Would highly recommend this service!