CardTrader Reviews 1,917

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic service and the innovative concept behind it, highlighting the ease and safety of ordering. Many people appreciate the helpful and responsive customer service, noting that issues are resolved efficiently and with great communication. The ability to consolidate purchases from multiple sellers into a single shipment is also a significant benefit, ensuring products arrive safe and as described. However, some customers experienced very slow shipping times, with orders taking longer than indicated or getting delayed due to a single card. There were also instances of incorrect items being sent, orders being canceled without clear reasons, or issues with refunds and credits. A few reviewers also mentioned difficulties with customer support responsiveness for specific issues or high shipping costs that were not clearly advertised.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and happiness with the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction, noting that... See more

Product

Consumers find product experiences to be ambiguous, with many reviewers expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sería genial contar con un buscador de cartas dentro de las compradas por CT Zero. Cuando tengo dudas de si ya he comprado alguna carta, tengo que mirar una por una en toda la lista. It would be grea... See more

Rated 4 out of 5 stars

Website is well made and user friendly. Customer support answered quickly and help solve my issue. Cardtrader Zero concept wasn’t clear for me, despite reading everything I could beforehand. After... See more

Rated 4 out of 5 stars

Overall a great platform, prices of single cards are higher on average than on other platforms, but with the zero service I saved a ton of money on shipping. One shipment got lost in the mail, bu... See more

Rated 4 out of 5 stars

The search tools are pretty straight forward. I found (most) of what I was looking for fast. As per the shipping rates, as I live in south america they tend to be on the higher end coming from the st... See more


Company details

  1. Game Store
  2. Trading Card Store

Written by the company

Buy and sell collectible game cards, like Magic, Pokèmon, Digimon and Yu-Gi-Oh.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

They look after the little man.

My first time using CardTrader and there were some errors during the ordering. It is not 100% known where the errors came from weather from my side or theirs.

Either way, after a little back and forth Gabe handled the situation correctly and with professionalism. He resolved the situation to a very fair standard and left me as a first time customer satisfied. I will definitely be making more purchases with a company that looks after even the small man.

Thank you Gabe and CardTrader.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Best support

After I was let down by other company i find cardtrader this for me is the best comapany for buying tcg
And support its so good i was never let down and hope continue to buy more tcg in the future by cardtrader

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought some cards on this website

I bought some cards on this website: some of then regularly arrived; others didn’t and they cancel the order and refill a wallet on my profile. I must buy new cards to use this credit. I haven’t try to ask my money back, honestly it’s a small amount.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

After being scammed

Got scammed, and a couple days after I checked th box arrived and the deal was done i found out the card was fake.
I reached for support and a couple videos and some thorough investigation from Gabe the where able to help and refund me.
Selling and buying with card trader just made my hobby a lot nicer.
Special Tnx to Gabe

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I choose the "Card zero" service and it was so great

I choose the "card zero" service and it was great. Of course you might be waiting a little more (though i thinķ you would wait almost the same) to get the cards, but the cards were exactly in the conditions as described and they arrived even a little before they scheduled. Not to mention (but still much important) i payed only 1 shipment cost. On a 45 cards order it would have been so much more if i had to buy from another service and pay all the shipments from all the different sellers.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

The whole concept is great

The whole concept is great! I love how easily everything works and how safe you feel ordering. Control over every card, efficiency great communication.

Website is so clear and you have so many possibilities! Absolutely great

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Reliable at a good price


The website is reliable. They use the Card Trader Zero system, which allows you to buy cards from sellers anywhere, have them sent to their headquarters in Italy, and then pay a single shipping fee to have them delivered to your home or chosen collection point. You select the card quality, and they ensure that the seller sends the purchased card and that it meets the required quality standards. If it doesn't, they either buy the card from another seller at no extra cost or refund your money.

25 February 2026
Unprompted review

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