Cardmarket Reviews 

I've been using mkm for my magic purchases for many many years, and I've never had any problems. So far, the only time I didn't receive an order (due to post service) they refunded me right away. What can I say? I’m impressed with the service and i’ll continue to use this site and i recommend it to others customers!

Great support, helped with my problem asap. Couldn't resolve the issue with the seller, and they stepped in and resolved it right away.

I had an issue where a seller sent me the wrong—and less valuable—card, and then stopped responding to my messages. Thankfully, Cardmarket stepped in and resolved the situation quickly and to my full satisfaction. I really appreciate their efficient and fair customer support!

Very disappointing experience with Cardmarket support.

I’ve been a frequent buyer on Cardmarket and have spent several thousand euros on the platform, but this recent case has seriously changed my perception.

I received a booster box that was clearly damaged multiple holes (including one around 1–2 cm), dents, loose foil, and structural damage. Before buying, I explicitly asked the seller if there were any holes or dents, and was told there were none. This was simply not true.

To make things worse, the seller was unresponsive for over 10 days on two separate occasions, making it impossible to resolve the issue directly.

I provided clear photo and video evidence, and even had the box assessed by a professional store, which confirmed it should be classified as damaged. Despite all this, Cardmarket closed the case and only issued a 50€ “goodwill” refund on a 530€ purchase.

The main issue here is not just the damage, but the clear misrepresentation and lack of accountability. The Trustee Service is supposed to protect buyers in situations like this, but in my case, it did not deliver.

Overall, I’m very disappointed with both the seller and Cardmarket’s handling of the situation. I expected much better support given the evidence and circumstances.

Despite getting scammed and it being partially my fault for believing a seller when they asked to mark an order as arrived even though it didn't, Cardmarket refunded me the entirety of the order.
This platform makes buying cards online therefore ALOT more possible and secure.

Great service. Took some time to answer but they solved everything and gave good guidance

amazing service. the only thing that needs improvement in my opinion is to make an app, but nonetheless the customer service is fantastic. 💗

Leading platform in the sector, absolutely reliable, fast and precise support, very positive personal experience!

Excellent customer support. Treated a missing delivery case amazingly for both me and the seller.

Fine to buy cards but they wont let you withdraw credit because they are too lazy to deal with certain banks even though they are fine taking the money from the said banks

Really good service. Cardmarket.com themselves look after me on the VERY rare occasion a seller let's me down. All round great site.

Very user friendly and making the right decisions! Aproved in every aspects.

I've purchase various cards through Cardmarket quite often, and today it was the first time ever that something went really wrong that I could not solve. The card I bought did not arrive while the delivery company said it did. And the delivery company would not help.

Cardmarket team helped me perfectly along the way and at the end even offered me a refund of my costs out of goodwill (while they weren't even the one that made this mistake).

The best place to finish decks and sell items we don´t need no more.

Never had any trouble with orders. A shipment didn’t arrive even tho the track & trace said it was delivered in the mailbox (Dutch postal service PostNL is terrible). De seller didn’t respond so I contacted Cardmarket support and they gave me a full refund even tho none of it was CM’s fault. Great service, 5 star experience.

My order came in damaged by the shipping service. Even tho it wasn't cardmarkets fault, the refunded me. Absolutely great experience

Very rarely a shipment gets lost- and now one did. MCM gave me a full refund. You guys are AWESOME.

I have come to realise that cardmarket is a more reliable place to find exactly what you need at a more reasonable price than other online market places. I had never had a problem before but my last purchase ended up with a customs charge it shouldn't have received (due to value). Cardmarket support sorted this out brilliantly for me. V impressed.

Great support and fast resolution of problems

Good customer support. Got a partial refund for a damaged product. Friendly and helpful support.