Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... See more
Company replied
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The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... See more
Company replied
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... See more
Company replied
Excellent service once again, I have been with Card Saver for a number of years now and this last interaction (renewing my contract) has again shown why I have stayed with them. The sales staff are... See more
Company replied
Company details
Contact info
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, United Kingdom
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Shockingly bad stay away from these…
Shockingly bad stay away or you will regret it
Miss sold me a 1 year deal with a 5
2 December 2024
Unprompted review
Reply from Card Saver
We are truly sorry to hear about your negative experience, and we take feedback like this very seriously. We understand that contractual terms can sometimes cause confusion, and we aim to be as transparent as possible in all our agreements.
We would like to investigate this matter further to ensure that any misunderstandings are clarified, and any concerns you have are addressed. Please reach out to our customer service team and we will be happy to review your contract details and discuss potential solutions.
Thank you for bringing this to our attention, and we hope to resolve this for you as soon as possible.
Paul was very helpful both Jamie and…
Paul was very helpful both Jamie and Paul helped me to setup my card machine
They are always a call away for anything
Thank you
3 December 2024
Reply from Card Saver
Thank you so much for your kind words! We're thrilled to hear that both Paul and Jamie were able to assist you with setting up your card machine and provide the support you needed. Our team takes pride in being just a call away whenever you need help. If there's anything else we can do for you, don't hesitate to reach out. We truly appreciate your feedback and your trust in us!
Great customer service
Great customer service - rang us (existing customer) to let us know cheaper rates were available and saved us a considerable amount. helpful staff - Paul was very helpful at setting up new terminals, thank you!
26 November 2024
Reply from Card Saver
Thank you for your wonderful feedback! We're thrilled to hear that our team could help you find a better rate and save a considerable amount. Providing exceptional service to our existing customers is always a priority.
We're especially glad to know that Paul made the process of setting up your new terminals smooth and stress-free.
If you ever have any more questions or need further assistance, please don’t hesitate to reach out. Thanks again for choosing us!
Thank you Sean for great service
Thank you Sean for great service. Ta M
21 November 2024
Unprompted review
Reply from Card Saver
Thank you so much for your kind words!
We're thrilled to hear Sean provided you with great service.
We'll be sure to pass along your appreciation to him.
If there's anything else we can assist you with,
please don't hesitate to reach out!
Sean Clancy helped me so much to…
Sean Clancy helped me so much to understand everything and save me lots of money each month with my terminal and card charges.
Very understanding & patient.
Great customer service
19 November 2024
Unprompted review
Reply from Card Saver
Thank you for sharing your positive experience with Sean!
We're thrilled to hear how much he was able to help you understand the process and save on your terminal and card charges.
Sean takes pride in providing exceptional service, and it's great to see his understanding and patience made a difference for you.
If you ever need further assistance, don’t hesitate to reach out.
We’re here to help!
Good service
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees.
I guess this makes us feel like valued clients as we were nearing renewal and being bombarded with good deals.
Thanks to Card Saver, we have saved some money on what were already great rates.
18 November 2024
Reply from Card Saver
Thank you for your kind words! We're delighted to hear that our team could reassess your needs and secure an even better deal for your terminal rental and processing fees. Ensuring our clients feel valued, especially during renewal periods, is one of our top priorities. We're glad we could help you navigate through the offers and achieve additional savings. If you ever need further support or have questions, please don’t hesitate to reach out—we’re always happy to help!
A happy Card Saver customer....
We have been a customer of Card Saver for a few years now and they recently contacted us to advise that they could get us a better deal on our card machines. The whole process was amazingly smooth and easy. Any questions were answered swiftly and professionally and we are happy to now have a great deal with Card Saver. A special thank you to Sean Clancy and Jamie Cleary who have both got amazing customer service skills. I would highly recommend Card Saver to any business that values customer service, support and a really good deal in these testing times for businesses.
18 November 2024
Unprompted review
Reply from Card Saver
Thank you so much for your kind words! We're thrilled to hear that the process to secure a better deal on your card machines went smoothly and met your expectations. It’s especially rewarding to see Sean and Jamie’s efforts recognized for their exceptional customer service.
Providing outstanding support and value is at the heart of what we do, and we’re delighted to have been able to help you secure a deal that works well for your business.
Your recommendation means the world to us, and we look forward to continuing to support your business in the future. If you ever need anything, please don’t hesitate to reach out.
I had a fantastic experience working…
I had a fantastic experience working with Jordan when purchasing a card machine for my business. He was incredibly knowledgeable, patient, and took the time to explain all of the options available to me. He made sure I understood the features, fees, and setup process, let’s hope this service carry’s on.
Tony
18 November 2024
Unprompted review
Reply from Card Saver
Thank you for your wonderful review! We’re thrilled to hear about your fantastic experience with Jordan.
We truly appreciate your trust in us, and we’re committed to delivering the same high standard of service throughout your journey. If you have any questions or need assistance in the future, don’t hesitate to reach out—we’re always here to help.
Reply from Card Saver
Thank you for your positive feedback! We are glad to hear you found the service polite and helpful, and that all your questions were answered. If there's anything else you need, please don't hesitate to reach out!
Spoke to Paul sorry didn't get his…
Spoke to Paul sorry didn't get his surname but really helful sorted everything out top man
14 November 2024
Reply from Card Saver
Thank you for your fantastic review! We're so pleased to hear that Paul was able to help and sort everything out for you. If there’s anything else you need, don’t hesitate to reach out. Thanks again!
Amazing customer service
Suzie was great on giving us an update on some changes to our account we requested. Also sorted out another question we had and did it straight away.
Would definitely recommend this company.
11 November 2024
Reply from Card Saver
Thank you so much for your kind words! We're thrilled to hear that Suzie was able to assist you and provide the updates you needed. We always strive to make sure our customers feel supported and valued, and we're glad to know you had a positive experience. Your recommendation means a lot to us—thank you again for choosing our company!
We had a smooth and easy process when…
We had a smooth and easy process when changing over our card terminals for our 4 sites across the UK... Sean Clancy was a pleasure to deal with and we'd thoroughly recommend him to anyone in the future. Thanks for your help Sean! Rise Fitness Team.
1 November 2024
Unprompted review
Reply from Card Saver
Thank you so much for your kind words! We're delighted to hear that the process of upgrading your card terminals was smooth and hassle-free across all four of your sites. Sean will be thrilled to know that you had such a positive experience!
Paul was great
Paul was great, I raised an enquiry Friday morning and he called me back within just a few hours and the query was resolved.
1 November 2024
Reply from Card Saver
Thank you so much for your positive feedback! We’re thrilled to hear that Paul was able to assist you quickly and effectively. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Reply from Card Saver
Thank you for your wonderful review! We're so glad to hear that you found our service quick, responsive, and efficient. Your satisfaction is our top priority, and we appreciate your continued support. If there's anything else we can do for you, just let us know!
Reply from Card Saver
Thank you for your review! We're thrilled to hear that Paul was able to assist you with any help you needed!
If you need any further assistance, don’t hesitate to reach out!
Been with card saver for many years
Been with card saver for many years. With no problems. Good customer care.
22 October 2024
Reply from Card Saver
Thank you for your loyalty and for sharing your experience! We're delighted to hear that you've had a smooth experience with Card Saver over the years and that our customer care has met your expectations. We're here to continue providing the same great service, so if you ever need anything, don't hesitate to reach out!
Paul was very polite and knowledge
Paul was very polite and knowledge.
Very easy to understand what he was talking about
23 October 2024
Reply from Card Saver
Thank you for your review! We're so pleased to hear that Paul was both polite and knowledgeable, and that he communicated everything clearly. It's great to know you found the process easy to understand. If you need any further assistance, don’t hesitate to reach out!
Sean was excellent at saving us money…
Sean was excellent at saving us money and getting the best deal for us. Very good at answering all our questions. Was very patient waiting for us to get all our information together for a comparison.
22 October 2024
Unprompted review
Reply from Card Saver
Thank you so much for your kind review! We’re thrilled to hear that Sean was able to help you save money and find the best deal. It’s great to know he was thorough in answering your questions and patient throughout the process. We truly appreciate your feedback, and if you need anything else, don’t hesitate to reach out!
Contract Renewal …
I have just renewed my card processing contract with Sean Clancy of Card Saver, Looking forward, my monthly fees have been reduced by nearly 20%!
The whole process was made much less arduous thanks to Sean’s assistance.
Thank you.
17 October 2024
Unprompted review
Reply from Card Saver
Thank you so much for your kind words! We're thrilled to hear that you're seeing significant savings on your monthly fees, and that Sean made the renewal process easier for you.
If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re always here to help!
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