Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... See more
Company replied
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See what reviewers are saying
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... See more
Company replied
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... See more
Company replied
Excellent service once again, I have been with Card Saver for a number of years now and this last interaction (renewing my contract) has again shown why I have stayed with them. The sales staff are... See more
Company replied
Company details
Contact info
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, United Kingdom
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I spoke with Paul from Cardsaver who…
I spoke with Paul from Cardsaver who took me through some technical procedures. I found him to be helpful, informative and very personable in his manner. A credit to the company.
3 July 2024
Unprompted review
Excellent service
On receiving contact from a representative from card saver , regarding an issue with our terminal . The problem was resolved quickly and a replacement sent by courier the following day.
26 June 2024
The customer team gave us excellent…
The customer team gave us excellent service and made numerous follow up calls to ensure all that was promised was delivered.
26 June 2024
Unprompted review
We needed help with the new PAX…
We needed help with the new PAX terminal installation, Paul from customer services made it easy to set up and use. It’s fine at the present.
Many thanks.
20 June 2024
Great Service
I've always received a good service from the team.
I was today helped by Paul, who ensured i had the correct information. Rang me back later on to check that my issue had been sorted.
Thank You Paul for your assistance.
18 June 2024
Had an Ecommerce query today with…
Had an Ecommerce query today with regards to refunding a customer securely. Paul was very helpful and talked me through the process.
Always helpful and can usually resolve queries in one call
Thanks
18 June 2024
Tech support
Tech support at Card saver have always been helpful.
Paul was able to talk me through our problem and go it sorted for me.
Thanks Paul for you help.
T.A.Timms
11 June 2024
Excellent communication through the hub
28 May 2024
Unprompted review
The online help service was fantastic
The online help service was fantastic, asked questions with multiple choice answers. Each step linked clearly to the correct troubleshooting guide
7 May 2024
Unprompted review
VERY GOOD AT EXPLAING WHAT TO DO AND…
VERY GOOD AT EXPLAING WHAT TO DO AND VERY HELPFULL
30 April 2024
Paul was great very assertive
26 April 2024
Paul was very friendly and helpful and…
Paul was very friendly and helpful and made sure I could ring back if issues were not resolved, which they were
25 April 2024
Refund password.
I was helped by Paul today, he was very polite and quickly helped with the refund code/password that I required.
swift & easily, couldn't of asked for anything more.
25 April 2024
Resolved issue of payment not going…
Resolved issue of payment not going through with good advice and patient methodical investigation. Avoided potential awkward conversation with customer
10 April 2024
Unprompted review
Great customer service and very helpful…
Great customer service and very helpful on the phone.
27 March 2024
Unprompted review
Paul
The chap .... Paul I think .... was very helpful and moving forward I just hope the glitch dosen't happen again.
27 March 2024
Thank you
Paul was fantastic at helping me resolve an issue with my card terminal.
A follow on call was received on the day as well as the following day to make sure there were no other issues.
22 March 2024
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