useless information. This is a sales tool for dealers made to look like a tool for buyers. follow the money!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I thought motormouth car reviews on YouTube was decent and fell for his pitch about better deal using his promo code at Carcostcanada get a new car at dealer invoice pricing. I am totally scammed. The... See more
Useless information. Looking to buy a ford mustang gt premium and its telling me that an msrp vehicle of 64 grand cost the dealership 58 grand and yet the same dealership and all other dealerships sel... See more
Company replied
(1) I'm not a member. I just tried the intro' car cost data complimentary quotation on a new car. (2) All I received for my first search was the dealer's car cost/price set by Toyota Canada. I e... See more
Company replied
Company details
Information provided by various external sources
Sign up and get free dealer invoice price reports. Save big on your next new car. Call us at 1.866.453.6995. In business since 1999, CarCostCanada® has helped over 400,000 Canadians save money while purchasing or leasing a new car. Its Better than Free®.
Contact info
5080 Timberlea Boulevard, Suite 215, L4W 4M2, Mississauga, Canada
- 1.866.453.6995
- member-support@carcostcanada.com
- carcostcanada.com
1.2
Bad
785 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
????
I got a higher price than the one on the website... maybe I just dont understand how this works but for me it didnt...
21 May 2019
Unprompted review
Reply from CarCostCanada
Hi there, we would be very happy to provide you with any assistance or clarification you may need on how to navigate the website and what to do with your CarCostCanada price report. Please reach out to us at your earliest convenience and one of our support agents would be very happy to assist you! You can contact us via email: member-support@carcostcanada.com - live chat directly through our website or by telephone at 1-866-453-6995 ext 200 - we hope to hear from you soon
My experience very good with Car Cost…
My experience very good with Car Cost Canada
21 May 2019
Unprompted review
Reply from CarCostCanada
Thank you for your feedback! We are very pleased to hear that you had such a good experience with us
Only way to buy a new car
Very impressed with the info I received, so now I know what I can offer a Dealer a price
That is reasonable for them and me as well. Knowing their cost is a big advantage.
They have to make some money but at least you can keep them from overpricing you
On the car.
21 May 2019
Unprompted review
Reply from CarCostCanada
Great news!! So glad you found the information useful and that you were able to use it during the process of your new vehicle purchase! Thank you for your 5 star rating!!
(1) I'm not a member ..., but ...
(1) I'm not a member. I just tried the intro' car cost data complimentary quotation on a new car.
(2) All I received for my first search was the dealer's car cost/price set by Toyota Canada. I expected the "best" possible price for the customer on your trial / sample response. Obviously that is totally unsatisfactory.
(3) I logged on to CCC online and spoke to no one, it's impossible to rate your customer service agents communications.
20 May 2019
Unprompted review
Reply from CarCostCanada
Hi there, thank you for sharing your thoughts with us! I took a look at your account history and I noticed that you priced out a 2019 Toyota Camry XLE. The price report you generated displays both the Retail Price (MSRP) and the Dealer Cost (Invoice Price) of the vehicle. Your report also provides you access to a Recommended Dealer who has been trained by CarCostCanada development specialists on how to properly assist CarCostCanada members . This is mainly what our service entails and is outlined on our website. We also have live chat agents available around the clock to provide our members with any assistance they may need. If you require any assistance at all in the future, please do not hesitate to reach out to us via email: member-support@carcostcanada.com - live chat directly through our website or by telephone at 1-866-453-6995 ext 200 - thanks again!
Connected me with a friendly salesman…
Connected me with a friendly salesman who gave me a fair price.
19 May 2019
Unprompted review
Reply from CarCostCanada
So happy to hear this Steve - thank you for your feedback!
I was not aware that the my query on…
I was not aware that the my query on CarCostCanada would be shared with the dealer. Anyone using your service should be advised of that up front.
19 May 2019
Unprompted review
Reply from CarCostCanada
Thanks for sharing your thoughts PB. Here at CarCostCanada, we provide our members with dealer referrals in order to contribute to a seamless and hassle free buying experience. We mention that we will be providing a dealer referral on multiple pages of our website so that members are aware that a dealer will be in touch. There are many members who absolutely love the dealer referral features but we also understand that there are some members who may not necessarily use this feature during their process. With regards to this function we do have other options available for those members. If you are interested, we would be happy to further assist you with this. Please call us at 1-866-453-6995 ext 200. or visit us online and give us a shout via live chat
Saved me $$$
Amazing service. When I initially went to the dealership, I was told by the sales guy they’ll try to get me $500-$1k off msrp but they’ve never given more. Afterwards I heard about this website, and ended up going back to the dealership and saving over $4,000 and bought the car for a drop more than cost. The days of dealers taking advantage of us all are over... although I’m sure they’ve still figured out how to make money off of us.
17 May 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for such a great review and wonderful news! We are so happy that after hearing about CarCostCanada, you became a member and used your price report to contribute to saving you $4000.00 on your new vehicle purchase!
Excellent but I suggest your business…
Excellent but I suggest your business model should charge from the dealers as opposed to prospective buyers.
16 May 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for your feedback!
So far seems to hold its merit.
15 May 2019
Unprompted review
Reply from CarCostCanada
Thank you for your feedback and your 5 star rating!
Can't believe how good this service…
Can't believe how good this service worked out for me. It was actually CarCostCanada that ended up sending my information to a partnered dealer that contacted me. They skipped all haggling and basically shattered the price of all other dealerships I had previously visited trying to negotiate (before visiting CarCostCanada). I didn't have a chance to even take my dealer cost price summary to any dealership as the referral came in really fast and they just got the whole deal done over email and a phone call.
15 May 2019
Unprompted review
Reply from CarCostCanada
This is GREAT news. We truly appreciate you taking the time to share your amazing experience with us. We have put in place many features to assist our members from providing a price report, to a dealer referral and it seems all of these worked wonderfully for you! We are so happy to know we contributed to such a seamless buying process.
One word Amazing.
15 May 2019
Unprompted review
Reply from CarCostCanada
Thank you very, very much! We are so happy we were able to meet your expectations and we are even happier to have you as a CarCostCanada member
Easy and quick to use
Easy and quick to use. It also helps to eliminate or greatly reduce the negotiation process once the CarCostCanada report is shown to the sales person.
15 May 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for your feedback. We are very happy to hear how helpful our services were to you while on your search for your brand new vehicle. It is important to us that the purchase process is hassle and stress free for our members. With that being said, we are pleased to hear you were able to experience this. Thanks again
Very efficient way of connecting…
Very efficient way of connecting dealerships with customers.
Also, providing information in simple, easy to understand terms makes the decision of buying a vehicle a bit easier.
14 May 2019
Unprompted review
Reply from CarCostCanada
We are very pleased to hear that you found the information CarCostCanada provides so efficient and easy to understand! Thank you very much for taking the time to share your experience with us and for your awesome 5 star raring!
Reply from CarCostCanada
Thank you for your wonderful review, we hope you are enjoying your new vehicle!
It saved me almost $5,000 on my new SUV…
It saved me almost $5,000 on my new SUV purchase. This site gave me the confidence when negotiating the price with the dealers.
14 May 2019
Unprompted review
Reply from CarCostCanada
Suthan, we are so happy to hear about the amazing savings you received on your new SUV! Thank you very much for choosing CarCostCanada!
Reply from CarCostCanada
So happy to hear of your satisfaction with the information we provide! Thank you very much
Used to be good
Used to be good, now is just a way for dealerships to get your information and annoy you with calls and e-mails. I would rather pay more for the info and not have it not sponsored by dealerships.
14 May 2019
Unprompted review
Reply from CarCostCanada
Thanks for sharing your thoughts with us. We are disappointed to hear that the service was not what you expected.
Great savings
Great savings, excellent discounts that otherwise you cannot avail.
13 May 2019
Unprompted review
Reply from CarCostCanada
Thank you for your amazing 5 Star Rating! So happy to hear about your experience
Car Cost Canada Lack of Detailed Dealer Costs
Car Cost Canada did not provide me with a breakdown of dealer costs and what profit the dealer should make in terms of percentages in order to make a deal. Instead they simply put me in contact with a dealer who unsolicited contacted me.
13 May 2019
Unprompted review
Reply from CarCostCanada
Hi there and thank you very much for your feedback.
Our service is intended to provide our members with certainty, accuracy and confidence when dealing with New Car Dealerships. CarCostCanada™ is unable to provide our members with a breakdown of all dealer costs and the profit the dealer should make as it is not possible to do so. Dealer costs as well as profits vary from dealer to dealer, region to region and are not standard. We provide our members with all of the information we are capable of providing them with that we know is 100% accurate including the most crucial, the Dealer Invoice Cost as well as the current programs, rates and incentives being offered through the manufacturer, all of which is information we are certain of. Providing our members with the Sticker Price (MSRP) and the Dealer Invoice Cost gives a clear margin of potential savings. We also recently added a "Pricing Guidance" section in the report to assist members in determining what the mark up may or should be.
Thanks you helped me lots with…
Thanks you helped me lots with searching for my spouses new car!
12 May 2019
Unprompted review
Reply from CarCostCanada
Always a pleasure! Thank you for choosing CarCostCanada™
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.