useless information. This is a sales tool for dealers made to look like a tool for buyers. follow the money!
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See what reviewers are saying
I thought motormouth car reviews on YouTube was decent and fell for his pitch about better deal using his promo code at Carcostcanada get a new car at dealer invoice pricing. I am totally scammed. The... See more
Useless information. Looking to buy a ford mustang gt premium and its telling me that an msrp vehicle of 64 grand cost the dealership 58 grand and yet the same dealership and all other dealerships sel... See more
Company replied
(1) I'm not a member. I just tried the intro' car cost data complimentary quotation on a new car. (2) All I received for my first search was the dealer's car cost/price set by Toyota Canada. I e... See more
Company replied
Company details
Information provided by various external sources
Sign up and get free dealer invoice price reports. Save big on your next new car. Call us at 1.866.453.6995. In business since 1999, CarCostCanada® has helped over 400,000 Canadians save money while purchasing or leasing a new car. Its Better than Free®.
Contact info
5080 Timberlea Boulevard, Suite 215, L4W 4M2, Mississauga, Canada
- 1.866.453.6995
- member-support@carcostcanada.com
- carcostcanada.com
1.2
Bad
785 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Didn't really give me any more…
Didn't really give me any more information than I could see by going to the manufacturers site.
28 April 2019
Unprompted review
Reply from CarCostCanada
Hi Richard O’Day,
Thank you for providing us with your thoughts!
CarCostCanada reports list the advertised Retail Sticker Price (MSRP) found on the manufactures website as well as the undisclosed Invoice Price (Dealer Cost). The Invoice Price is NOT advertised to the public and having this information allows our members to get the best price on the purchase of a new vehicle.
We would be happy to discuss how you can use our reports to get the best price on a new vehicle! If you are interested, please contact us at your earliest convenience at 1-866-554-3323 ext 200 or member-support@carcostcanada.com or our live chat via carcostcanada.com
Very helpfull to find the dealer and…
Very helpfull to find the dealer and specially the price and discount for a member
28 April 2019
Unprompted review
Reply from CarCostCanada
We are so happy that you found CarCostCanada to be of assistance during this process, thank you!
Peopl lie about the discounted dealer…
Peopl lie about the discounted dealer price
27 April 2019
Unprompted review
Reply from CarCostCanada
Hi there, we are disappointed that our service did not meet your expectations.
Our vehicle and incentive data is collected from multiple sources, including independent data suppliers and industry insiders. We cross reference all data against the different sources to ensure accuracy. All pricing and incentive data will not be published on our website until it has been verified and deemed 100% accurate.
Excellent inside info on dealer pricing…
Excellent inside info on dealer pricing and manufacturer's incentives.
The experience of users at dealers I don't trust. Some claimed to be saving almost the entire margin on top of the line prices and more than twice your recommended dealer
26 April 2019
Unprompted review
Reply from CarCostCanada
Thank you so very much for sharing your feedback with us and other users. We are so happy that you found the information we provide useful and applicable to your new vehicle purchase. We truly appreciate your 5 star rating! Thanks again
What a waist of time.
26 April 2019
Unprompted review
Reply from CarCostCanada
Hi there! We are disappointed to hear that you were not completely satisfied with our services. With that being said, we would be happy to reach out to you to further discuss your review. One of our member support agents will be reaching out to you soon
The CarcostCanada service would be more…
The CarcostCanada service would be more useful if it provided several dealerships to choose from.
After I signed in for the service (after hours) I was sent several automated messages, and then contacted by a (different) salesperson the next day. The salesperson was helpful in providing information and what seemed like a decent price, but the dealership I was put in touch with is about 45 minutes away.
My local dealership was able to give me the same price (almost to the dollar, and without price-matching) using an Xplan PIN from a friend who retired from Ford, even though the Carcost-associated dealer said his price was better than Xplan.
CarCostCanada was good for comparison shopping but in the end I went with the local dealer.
26 April 2019
Unprompted review
Reply from CarCostCanada
Hi David, thank you for such wonderful and descriptive feedback . Here at CarCostCanada, we definitely try to put our members in contact with the best recommended dealer possible. We would be happy to provide our members with several dealerships but currently, we are unable to do so as not every dealership takes part in the CarCostCanada program. Although there may be one much closer to your actual location, we are unable to use them as a recommended dealer as they may not yet take part in our program. We have not yet made contact with every dealership and vice versa which is the reason why the nearest recommended dealer to you may have been a bit of a distance away. Nonetheless, we absolutely appreciate feedback like this as it allows us to broaden the spectrum and possibly make contact with more dealers that members may come across. Although we encourage our members to visit the dealer listed in their report, we do not discourage our members from visiting a dealer that is not recommended due to situations similar to yours! The report is definitely useful no matter where you go.
We are so happy your local dealer considered your report for your new vehicle purchase. Thanks again David and we hope you enjoy your new vehicle!
Excellent Experience
My one and only experience was excellent. Follow-Up for additional information was handled promptly and efficiently. Definitely helped me with my negotiations.
25 April 2019
Unprompted review
Reply from CarCostCanada
We are happy to hear about your excellent experience with CarCostCanada!
Helped me succeed with negotiating fair…
Helped me succeed with negotiating fair purchase price.
23 April 2019
Unprompted review
Reply from CarCostCanada
A fair purchasing price is what CarCostCanada strives to provide its members! Thank you for your review!
Varying experience
Four years ago the specified contact at Wietzes Motors was able to offer 3% above the dealers invoice with no haggling. I was less impressed by the arrangement at Lexus. Having a CarCost reference sheet made no difference, and it did not apparently mattered which salesman I would be dealing with.
23 April 2019
Unprompted review
Reply from CarCostCanada
Hi Aj,
First, we would like to thank you very much for being a loyal CarCostCanada member. We appreciate you taking the time to provide us with your thoughts on our services. I took a look at your member account and I noticed that there has not been a report built for a Lexus vehicle. Unfortunately, based on this information, we are unable to confirm whether or not you visited a recommended Lexus dealership. Currently, not all dealers take part in CarCostCanada's program, so if the dealer did not take your report into consideration, it is highly possible you did not visit a recommended dealer. We stress the importance of visiting the recommended dealer to our members as we cannot guarantee that a local dealer (not on the program) will use your report. If you would like to discuss this further, we would be happy to hear more details from you regarding the dealer you visited with. We would also like to confirm whether or not the dealer was recommended. We can be contacted via live chat directly through our website, 1-866-453-6995 ext 200 between 9AM and 5PM Eastern time or member-support@carcostcanada.com - thanks again
Free service Good. Paid Service Poor
Free service provided alot of good context information- base price, factors affecting final price, promotions available.
Paid service- resulting price was highest of various dealer specific options. Did not provide information as to where offers came from. It appeared all 4 offers came from same dealer, as the option information was identical in all 4 offers.
23 April 2019
Unprompted review
Reply from CarCostCanada
Hi there, thank you for your feedback! We are happy to hear that you took advantage of our Free membership and found the information on the reports useful. We looked up your account and noticed that you only registered for our FREE membership. At no time does CarCostCanada offer multiple offers on the same vehicle. In fact, we do not send out offers at all. Our service provides members with the Dealer Cost of new vehicles. Since this pricing remains the same province-wide, CarCostCanada members receive ONE price report per vehicle selected.
We sincerely feel that you were not able to utilize the CarCostCanada report to your upmost advantage. We would be happy to clarify the car buying process and discuss this further with you. If you are interested, please contact us at your earliest convenience at 1-866-554-3323 ext 200 or member-support@carcostcanada.com or our live chat via carcostcanada.com.
A friend recommended this site
A friend recommended this site, as I was looking for a new car. I am grateful for the information I received on CarCostCanada and I felt more confident in negotiating the car price. I am happy to say that I bought a CR-V and the process went very well with Heritage Honda.
23 April 2019
Unprompted review
Reply from CarCostCanada
We are so happy to hear that CarCostCanada gave you the confidence you needed during the car buying experience! We hope you enjoy your new Honda CR-V!
2018 Ford Escape
I was in the market for a new vehicle and was informed by a friend about CarCostCanada. I decided to give it a try and signed up. I started searching different types of SUV's and received 5 different reports along with the dealerships and sales associates to deal with exclusively. At first I was hesitant as the first 2 dealerships I dealt with we did not find any deal at all, the prices were outrageous as they didn't have that exact vehicle I was looking for. Of course they didn't. After about 2 weeks we finally ended up in Orangeville, Ontario at Blackstock Ford, where we dealt directly with the sales associate we were given on our report Justin who gave us the pricing we were offered through CarCostCanada, We did add on a few features to the vehicle which did bring up the price but we knew that going in as the price we were quoted on CarCost Canada was for your basic model. We ended up buying a brand new Ford Escape SEL and saved over $6,423 with the factory incentives. The CarCostCanada savings alone was $1,423.00. I would recommend CarCostCanada to anyone that is looking for a new vehicle and all those hidden incentives that sales people do not want to reveal to just anyone. If you don't ask they will not tell you all the incentives. Maybe 1 or 2 but sometimes dealerships have 3 or 4 with the manufacturer rebates on top of dealership incentives.
22 April 2019
Unprompted review
Reply from CarCostCanada
Thank you for taking the time to share your car buying experience! We are so glad to hear that the CarCostCanada report helped you save on the purchase of a new Ford Escape! Happy Driving!!
Reply from CarCostCanada
We are so glad to hear you had such a great experience using our Recommended Dealer! Thank you!!
Surprised
I wasn’t aware of your cost structure when I signed up so was very surprised when there was a cost associated with the second report. More than that I didn’t know carcost sends your information to a car dealer. I got a call from a dealership soon after I completed the second report
22 April 2019
Unprompted review
Reply from CarCostCanada
Hello Jerry, first we really appreciate you taking the time to get back to us.
I would just like to clarify two points for you; we do actually provide two (2) CarCostCanada Price Reports at no cost whatsoever. You will also be able to get a Price Report on a Comparable Vehicle at no cost. For example if you run a Price Report on a Honda CR-V, you would be offered a Price Report on a Nissan Rogue at no cost.
Regarding the call or email that you might have received from a dealership; our Recommended Dealer program is mentioned on our index / start page. We include a referral to a Recommended Dealership where ever possible. All new vehicles are sold through a new car dealership and we strongly believe that being referred to a cooperative dealership will result in a much more satisfying new vehicle purchase experience.
If you require any assistance, please reach out to our support team via the Live Chat tool, located in the bottom right corner of every page on our web site.
Good luck with your new vehicle purchase
CarCostCanada Member Support
Dealer contacted shortly after but…
Dealer contacted shortly after but failed to follow up on my reply email.
21 April 2019
Unprompted review
Reply from CarCostCanada
Hi there, thank you very much for sharing your feedback with us. We definitely wold like to get into contact with your recommended dealer regarding this as it is very important for dealers to contact our members especially if the member reached out. I will notify our dealer department so they can work on finding out what took place here and why you did not receive a response. Thank you again for sharing this information with us!
Great tool for car shopping
Great tool for car shopping, levels the playing field when negotiating with the car dealership. Will definitely continue to use this service for future car purchases.
21 April 2019
Unprompted review
Reply from CarCostCanada
Thank you for your review! We are so glad to hear you had a good experience purchasing your new Toyota Tacoma! We look forward to serving you in the future!
This review is late in coming
This review is late in coming, as I purchased my new vehicle back in November 2018, but I have to say thank you, as I saved so much money using this service. The report I took to the dealer was respected during the negotiation.
20 April 2019
Unprompted review
Reply from CarCostCanada
Thank you so much for taking the time to review CarCostCanada and the usefulness of our reports! We are so happy that you were able to get the best savings possible! Happy Driving!!
Bait and switch, Supposed to be No-Haggle!!!
Taking personal information and marketing no-haggle purchasing is not true if the dealer you recommend does not honour the no haggle commitment or attempts to put you into a different vehicle because that’s the one sitting on his lot!
I have contacted both the dealer and car cost to inform them and yet no one has bothered to call me back.
20 April 2019
Unprompted review
Reply from CarCostCanada
Hello Donata, we apologize for the less than satisfactory service you have received so far. We received your support request and we have sent you a direct reply.
Thank you for letting us know about this problem.
We'll wait to hear from you so we can ensure you receive the level of service that you deserve and expect.
Best
CarCostCanada Member Support
Valuable car buying information
Son's best friend was looking to immediately purchase a 2019 RAV4 to replace a 2012 Kia LX AWD.
Being retired, was from car industry management for 2 decades, I know well the various tactics of the sales divisions.
Once I knew the purchaser was firm with cash on hand, just had to view his trade.
It took one phone call to the General Sales Manager and this deal was done over the phone!
Knowing invoice allows negotiations to be fair to both parties. For just released models (with no factory incentives or rebates), the dealer must be allowed to make a decent profit. At the same time the buyer should get his best deal possible, in this case, he got good value for his trade and $800 off MSRP.
Two other dealers visited by buyer could not come close. His trade was lowballed by a $1000 and selling price at FULL RETAIL!!!
CarCostCanada provided the tools to allow for realistic savings.
19 April 2019
Unprompted review
Reply from CarCostCanada
We sincerely appreciate you taking the time to write such a detailed review! CarCostCanada is a tool that allows members to get the best price possible on a new car purchase. We are so happy to hear that CarCostCanada provided you with the BEST car buying experience!
Good information
19 April 2019
Unprompted review
Reply from CarCostCanada
Thank you for the excellent review! We are so happy you found our information helpful!
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