I love the designs from Caratlane. It offers beautiful affordable jewellery pieces with awesome discounts. I have done a monthly plan with Caratlane with the help of one of the sales representative Uz... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I ordered a necklace Cartlane online and trusted the service to begin with because it is a TATA product. It was a very smooth experience. As soon as I purchased, I called the customer service since I... See more
Company replied
I recently shopped at Caratlane for a ring for myself online. The ring turned out to be loose for me. That was when Hiten from Caratlane took over, handled the return and exchange process easily. The... See more
Company replied
I order earnings and bracelets all together but I recived first earrings. Bracelets I recived after 20 days and still I am waiting for 2nd Bracelet still order processing. U r not sending product on... See more
Company replied
Company details
Contact info
580 5th Avenue, Suite 523, 10036, New York, United States
- +18449222728
- contactus@caratlane.us
- caratlane.us
4.5
Excellent
4K reviews
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I like the finish on the earrings…
I like the finish on the earrings purchased.
21 August 2026
Unprompted review
Reply from CaratLane - A Tata Product
We are so happy to hear that you appreciate the finish on your new earrings! Thank you for sharing your positive feedback with us.
Great place to get jewelry
Great jewelry that is of very good quality. I felt so comfortable ordering from here because they have good brand reputation. I bought pieces for every day wear and the pieces look very good. Great for everyday wear. I like how this jewelry is stylish but also classic.
21 March 2026
Unprompted review
Reply from CaratLane - A Tata Product
We are so happy to hear you appreciate the quality and reputation of our jewelry. It's wonderful to know our pieces are perfect for your everyday wear, offering both style and classic elegance. Thank you for your kind words!
Reply from CaratLane - A Tata Product
We are so happy to hear that you find the earrings very cute and that they met your expectations! We truly appreciate your kind words.
Reply from CaratLane - A Tata Product
We're so happy to hear you had a great experience and look forward to your next purchase with us!
Beautiful selection of earrings.Cant…
Beautiful selection of earrings.Cant stop Buying
21 August 2026
Unprompted review
Reply from CaratLane - A Tata Product
We are so delighted to hear that you're enjoying our beautiful selection of earrings! It brings us immense joy to know that you can't stop buying them. Thank you for your wonderful feedback!
Service is great
Service is great. Product quality is good good. I am impressed with the design. I have a tiny wrist Looks subtle on my hand. Needed more instructions on that little open/ close clip . This is still new i can't talk about the durability.
13 August 2026
Reply from CaratLane - A Tata Product
We're so glad to hear you're impressed with the design and quality of our product, and that it looks subtle on your wrist! We appreciate your feedback regarding the instructions for the clip and will certainly look into improving those for clarity. We hope you continue to enjoy it!
Adveta Mangulasutra via Caratlane Global
Brought this piece via caratlane Global to canada . I loved this piece and due to limited reviews was not able to make a decision. Thanks to the video calls Pooja and Soundarya ensured I see the jewelry , show how it looks like 360degree, answered all my questions and made the experience of online shopping pleasant.
18 August 2026
Unprompted review
Reply from CaratLane - A Tata Product
We are so glad to hear that you had such a positive experience with us, especially with your international purchase! It's wonderful to know that our team was able to assist you effectively and make your online shopping enjoyable. We truly appreciate your kind words and thank you for choosing us.
Wonderful CaratLane Purchase
I’m very happy with my diamond ornament from CaratLane. The design is elegant, the sparkle is beautiful, and the quality is excellent. Delivery was quick, and the customer service was smooth and helpful. Highly recommend!
19 November 2025
Unprompted review
Reply from CaratLane - A Tata Product
We are absolutely delighted to hear how happy you are with your diamond ornament! It's wonderful to know that you appreciate the elegant design, beautiful sparkle, and excellent quality. We're also thrilled that our quick delivery and smooth customer service contributed to such a positive experience. Thank you for your high recommendation!
Very nice collection
Very nice collection. Wide range of collection.
18 February 2026
Unprompted review
Reply from CaratLane - A Tata Product
We are so happy to hear you enjoyed our wide range of collections! Thank you for your wonderful feedback.
Long Time Customer
Long Time Customer! I have shopped here for years and have never been disappointed in the quality and prices. Customer service is also great and they help with any issues you may encounter.
15 July 2026
Unprompted review
Reply from CaratLane - A Tata Product
We are so happy to hear that you've been a long-time customer and consistently pleased with our quality, prices, and customer service. We truly appreciate your loyalty and positive feedback!
They helped me a lot
Darshini helped me a lot. Thank you for your service .
17 August 2026
Unprompted review
Reply from CaratLane - A Tata Product
We're so happy to hear that we could be of great assistance to you! Thank you for sharing your positive experience.
Reply from CaratLane - A Tata Product
We're so glad you had such a good experience with us! We appreciate your positive feedback.
Still haven’t received my package
Still haven’t received my package. It is taking way longer (by 15 days) than shared online.
9 August 2026
Reply from CaratLane - A Tata Product
We are truly sorry your package has not arrived as expected. We are actively looking into this delay for you. Upon checking this will be delivered by today.
Looks good..
17 November 2025
Unprompted review
Reply from CaratLane - A Tata Product
We are so glad to hear that everything looks good to you.
Not as described in picture
I placed a customized order it was very small than expected
10 August 2026
Reply from CaratLane - A Tata Product
We appreciate your feedback regarding the size of your customized order. We are reviewing our product descriptions to ensure accuracy.
Reply from CaratLane - A Tata Product
Thank you so much for leaving us such wonderful feedback! We are absolutely thrilled to hear that you experienced excellent service with our team.
Reply from CaratLane - A Tata Product
We're so glad you had a good experience with us. We appreciate your positive feedback!
Reply from CaratLane - A Tata Product
We're so happy to hear you enjoy our products and the deals we offer! Thank you for your wonderful feedback.
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