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Car.co.uk Reviews 

15,886
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,097 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of the process from start to finish. Many people found the staff to be polite, friendly, and helpful, making the experience stress-free and pleasant. Reviewers were also very satisfied with the prices offered, often noting they were fair and better than other quotes, with quick payment directly into their bank accounts. However, some customers reported dissatisfaction with unexpected price reductions upon collection, even after fully disclosing vehicle issues. These individuals felt pressured to accept lower offers and experienced issues with communication and service, leading to wasted time.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication and professional,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the politeness, friendliness, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of... See more

Price

Reviewers consistently express satisfaction with the prices offered, often finding them to be fair or better... See more

User experience

Clients share positive opinions on user experience, with many describing the process as quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter's partner did the initial contact with Car.co.uk and gave all the details. I then quickly received a text message from them with a date and time window for collection. On the day I receive... See more

Rated 5 out of 5 stars

Easy no pressure booking service and the best local quote. Pick up was hassle free. The driver rang half an hour before collection and apolofised for being slightly behind time. Cash was transferred w... See more

Rated 5 out of 5 stars

Couldn’t fault anything, from the initial enquiry, to booking the appointment. The collection driver Lee was great, kept me updated throughout, and regular updates on timings on the collection... See more

Rated 5 out of 5 stars

Needed to dispose of my faithful old ford focus sadly MOT Failure. Local scrappers were paying £90, Car Recycling paid £156. Excellent service all round very professional and very efficient. Col... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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4.8

All reviews

(15,886)

2,774 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

Quick and simple to get a quote. Helpful time slots each available day. Drivers are friendly and honest. Can’t find a problem.

18 June 2026
Rated 5 out of 5 stars

Fast and efficient service

Straightforward and quick from booking to collection to receiving payment.
Lots of communication letting me know when to expect pick-up of my car and everything went smoothly.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from beginning to end

Great experience from beginning to end. I needed to scrap my old Kia which had broken down at work. Very easy on line experience, the quote was better than any others I'd requested. Offered pick up date the next day. I had messages to inform me they were en route and he also rang to confirm time of arrival and once he'd arrived. Very polite and mindful of traffic as was in a company car park. Very efficient loading of the vehicle and thorough admin process. The payment was in my account not long after the car was taken. Excellent service all round. Thankyou.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Dealing with car.co.uk was a fabulous…

Dealing with car.co.uk was a fabulous decision. The whole process went through very smoothly and I was kept informed about the pickup time by text messages and also a call from the driver. Their price was also reasonable compared to other scarp cars. Payment was made online within 10-15 mins. All in all highly recommended.

17 June 2026
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. They gave the highest quote, great communication and arrived on time. Gentleman who came to pick the car up was very friendly and helpful. Money was in our account within the hour. Highly recommend

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time

Had a collection booked between 8-12, nobody turned up and after 5 phone calls I got told they couldn’t reach the driver and it would be rescheduled for the next day between 8-12. Yet again nobody turned up, no information given about why. After ringing and 4:30 pm I was told the driver would be with me by 5:30 and nobody showed up.

16 June 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Rachael,

I’m struggling to find your booking based on the information provided. I’ve made a request for more information via Trustpilot, or you can email this to us using help@car.co.uk.

If you can provide your registration then I can verify the issue and look into it on your behalf.

Thank you.

Car.co.uk

Rated 5 out of 5 stars

Outstanding

Outstanding, cannot rate them higher. Really simple yet effective throughout, and when I had a query I was able to message via WhatsApp and got a response within 24 hours despite it being the weekend.
Also received payment for my car while it was still getting picked up so didn’t even have to wait for the money! Strongly recommend.

15 June 2026
Rated 5 out of 5 stars

Friendly and efficient

Arrived within the time allocated. Quick and efficient with no problems. Money was in my account by the time the car was taken away. Would recommend.

12 June 2026

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