Canterbury House Jewellers Reviews 

78
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

very helpful and good advice given. beautiful shop with gorgeous jewellery and many other lovely things!!

Rated 5 out of 5 stars

Absolutely gem of a shop! The jewellery selection is amazing...Nomination, Thomas Sabo, Azendi, Joma...l was spoilt for choice!! Also some beautiful accessories, scarves, handbags, candles. The staff... See more

Rated 5 out of 5 stars

The team go above and beyond to help you! I had a bespoke piece of jewellery done for my daughters 21st birthday.. Absolutely Beautiful 💖 Nothing is to much trouble! Canterbury House Jewellers offe... See more

Company replied

Rated 5 out of 5 stars

Ordered two nomination charms with free starter bracelet on promotional offer on Canterbury House Website. I quickly received an email stating they had received my order and I would receive within f... See more

Company details

  1. Jeweler
  2. Jewelry Repair Service
  3. Watch Store

Written by the company

Retail Jewellers & Gift Store


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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4.9

All reviews

(78)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an absolutely wonderful…

I had an absolutely wonderful experience at the store today. I was shopping for a combined Christmas and birthday gift, and Martin went above and beyond to help me find the perfect piece. His knowledge, patience, and friendly service made the whole process enjoyable and stress-free. The jewellery is beautiful, and the service was even better. I couldn’t be happier with my purchase—thank you, Martin, for making this such a special experience! Highly recommend this store to anyone looking for quality pieces and exceptional customer service.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Lovely place

Ordered online easy enough, collected in person, straight forward process, lovely chap, great gift. Thank you

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service , even better quality highly recommended

23 August 2025
Unprompted review
Canterbury House Jewellers logo

Reply from Canterbury House Jewellers

Thanks for the kind review

Rated 5 out of 5 stars

Brilliant shopping experience

I have just received my first order from Canterbury House Jewellers and I'm so happy with my order and the service I've received. My order was a lama nomination charm and it's beautiful . After I placed my order I had regular correspondence updating me about my order and when I would receive it. It arrived very quickly in a lovely nomination box and gift bag, which is so nice as it's for a gift.
My order arrived well packaged and has been a pleasant shopping experience.

10 April 2025
Unprompted review
Canterbury House Jewellers logo

Reply from Canterbury House Jewellers

Many Thanks for your kind review

Rated 5 out of 5 stars

Excellent service

Excellent service, would recommend.

2 November 2024
Unprompted review
Canterbury House Jewellers logo

Reply from Canterbury House Jewellers

Thank you for the kind review

Rated 5 out of 5 stars

Good experience

Recently we visited Canterbury House in search of a piece of jewellery for a present, we were very specific in our requirements and had previously been unable to find anything to meet with these. We found the staff to be extremely helpful and accommodating especially Martin and Tiff who both went beyond the call of duty to assist us in finding an appropriate gift. Following a search through some catalogues they contacted suppliers and we eventually arranged to have something made to order which fulfilled our specifications. During this time they have kept us fully informed and updated with regard to delivery dates and have even arranged gift wrapping. We couldn’t have wished for a better experience and would recommend them without hesitation

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic little jewellers

Fantastic little jewellers , bought and also weighed in gold here . Lovely staff and always happy and love that this a small business . Love to help . Excellent 👌 on prices and always happy to help when ever I go back in .

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Convenient local quality jewellers

This was a staged process. Lost my diamond in my 20yr old engagement ring.
Sent the ring away and received a cost. This had to then go to our insurers. Superb speed of service and quote reasonable. Insurance paid and I then chose a superb lab grown diamond within the selection in the shop. I had to add more money to this but it has been so worth it. Had to wait for a slight resize.
All I can say is - just ask! There is nothing that is too much trouble with Canterbury. Have patience, it is such a great shop for a wander round. There is no excuse to not find a gift for any family member in this place - I dare you ♥️♥️♥️

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Really happy with my ring

Really happy with my ring, I took it in, to have a stone replaced, was told all claws were well worn, and that, it would have to be sent off, and the place it would be sent to, was really busy.was told an estimated price, and that they would ring me, to let me know how much it was going to be. They rang me to ask if I wanted to go ahead, and then was told a price. I agreed to the price, and they told me they go ahead with getting it repaired, it wasn’t long, before another phone call, to say it was ready to be picked up. Thank you, to everyone involved, my ring is back safe and sound, and, I am very happy. Thank you.

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Used Canterbury House numerous times and their service is second to none.Definitely my go to store. Highly recommend!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Been to Canterbury house jewellers on many occasions and always found the staff very friendly and willing to help,they stock a great range of jewellery and other incredible gifts would definitely recommend.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Overwhelming Experience

I wanted to buy my mother a sentimental gift during this difficult time. The staff at Canterbury House were so supportive and thoughtful which made me feel at ease. My mother was overwhelmed. I can't thank the staff enough. Would highly recommend.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service as always!

Fantastic service as always!

I have used Canterbury House Jewellers multiple times over the years, whilst picking gifts for family and friends. The customer service is very professional and the communication second to none. Always an enjoyable experience whether shopping online or in-store.

Latest purchase I’m very impressed with and again, I can not rate them highly enough!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful experiences

Used Canterbury House many times in the past for buying my partners birthday present and again this time didn’t disappoint. Always get the 5 star treatment as soon as you enter the shop. Makes a lovely brew too.
See you again soon :) x

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Service!

What a great service provided by Canterbury House, I was running out of time to find the item my wife had picked out for her Birthday but luckily I found it on Canterbury House Website in stock which I proceed to order and selected NEXT DAY delivery! Which arrived in time to make my wife happy Many Thanx 🙏🏼

6 May 2024
Unprompted review

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