Authentic Watch Co Reviews 67

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I dropped my watch 6 months after buying it from AWC and was quoted extortionate amounts to repair it by numerous companies. I contacted Liam at AWC for some advice, he said send it back and he will t... See more

Rated 5 out of 5 stars

Liam was excellent. Watch was in great condition, discount wasn’t working at checkout and after kindly asking they part refunded the discount after payment. Hugely grateful to the team, incredibly eff... See more

Rated 5 out of 5 stars

I cannot praise this company highly enough. Having purchased through eBay a problem with the item arose which Liam resolved quickly and courteously. You can be 100% confident that what he says about h... See more

Rated 5 out of 5 stars

Can't recommend Liam & his team highly enough. Had an amazing experience from start to finish, the watch is better than described and it arrived the very next day. How online business should be con... See more

Company details

  1. Watch Store

Written by the company

We are a well-established family run business located in the London area, our passion and prime focus are vintage watches. Over the years we have carefully selected verified and trusted suppliers, who meet our strict criteria. Our fully serviced pre-owned watches are supplied with a twelve months Warranty and Certificate of Authenticity.


Contact info

4.9

Excellent

TrustScore 5 out of 5

67 reviews

5-star
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Rated 5 out of 5 stars

awesome firm!

I dropped my watch 6 months after buying it from AWC and was quoted extortionate amounts to repair it by numerous companies. I contacted Liam at AWC for some advice, he said send it back and he will take a look. 1 week later he sent it back to me fixed. great company, great guy, can't recommend enough.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support and process

Liam was excellent. Watch was in great condition, discount wasn’t working at checkout and after kindly asking they part refunded the discount after payment. Hugely grateful to the team, incredibly efficient process.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

1968 Omega Seamaster

just bought a 1968 Omega Seamaster off Liam. Can't speak highly enough of him, great service. we visited him at his office and he was happy to show us all the watches we were interested in. Was more than happy to make adjustments and talk us through the whole process. Will definitely consider buying from him again as it took all of the stress and unknown's out of the process. Excellent

27 June 2025
Unprompted review
Rated 5 out of 5 stars

I cannot praise this company highly enough

I cannot praise this company highly enough. Having purchased through eBay a problem with the item arose which Liam resolved quickly and courteously. You can be 100% confident that what he says about his company, products and standards of service is absolutely true. Chris Parker

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful 1969 Omega Seamaster

I received my vintage 1969 Omega Seamaster and it was as pictured and described!
Beautiful watch at a good price.
Liam got back to me promptly and shipping was quick and easy, came nicely packaged in a new watch box.
Liam also honored a promotional discount he was running on his website the day after I ordered my watch, very nice.
I would highly recommend the Authentic Watch Co. for a great vintage experience.
Cheers,
Lincoln

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and aftercare

Purchased a vintage seamaster in the summer. Noticed a slight issue with rotor noise and tension ring for glass. Liam advised to return watch to him for a fix. Watch was returned back to me promptly and both issues resolved. I would not hesitate to recommend. Brilliant service.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. The condition was even better than described in the advertisement and the customer service exceptional. Arrived 72 hours after payment, which was made on a Saturday.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Liam/Authentic Watch Co.UK

Liam/Authentic Watch Co.UK. Excellent service, I couldn't ask for more. I was impressed with his patience and efforts to help me with my purchase. I highly recommend him.
Jaime Hernandez.

17 May 2024
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you for your honest review and your highly valued order!

Rated 5 out of 5 stars

Vintage omega purchase

This is my second watch purchased from Authentic watch Co and it did not disappoint. Great experience from start to finish and excellent service provided from Liam. Nothing was too much or too little and happily answered any queries I had. Thanks again!

22 May 2024
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you for your honest review and your highly valued order!

Rated 5 out of 5 stars

Thanks very much guys

Thanks very much guys, it’s been nine months and still really pleased. Liam was helpful and he was always pretty quick to respond. Even after nine months later as I had a quick question to ask. Sorry it’s taken me a while to leave you guys a review!

14 July 2023
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you for your honest review and your highly valued order!

Rated 5 out of 5 stars

Overall a great experience

Overall a great experience. The first watch I received wasn’t precisely what I had in mind. The exchange was effortless and the communication was clear. Very happy with my newest acquisition.

17 May 2024
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you for your honest review and your highly valued order!

Rated 5 out of 5 stars

One star to 5 stars!

My original 1 star review reflected a negative experience generated by a difficulty in communicating with AWC. However, LIAM picked up on this and generously offered to come halfway in covering my extra costs to resolve the question, notwithstanding the time passed from the original purchase.
Thank you Liam! Your actions prove that AWC cares for its customers.

1 April 2024
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

You are more than welcome, customer service is truly paramount. Learning from a negative experience is so important to us to ensure we maintain our high level and efficient support, even if a watch is no longer within our 12 months Warranty. Wishing you all the best..

Rated 5 out of 5 stars

Beautiful watch, excellent experience.

My watch arrived incredibly quickly, and it looks beautiful- even better in person than it looked online.

I was also impressed with AWC’s attention to detail- the packaging, including the documents, box and protective wrap- but in particular I was impressed that they set it to the correct date and time zone for me here in NY! It’s the little things like that, shows what great pride they take in their work.

AWC was also very accommodating- I asked for a different strap than what it was shown with, and they worked with me to find one that I liked.

Thank you, again, for making the whole process easy and enjoyable!

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Top quality watch & 5 star service

I ordered a watch late on a Wednesday night, before 9am on Thursday I received an email thanking me for my purchase and informing me the watch will be delivered the following day with tracking. The most beautiful 1966 omega arrived Friday afternoon with box and all paperwork. This company are definite 5 star from start to finish. Top quality product and service. Thank you.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

I was amazed by both the range and…

I was amazed by both the range and quality of Omega Seamaster watches on offer with AWC. I was spoilt for choice but delighted with my selection of a 1972 Auto Chronometer with date window in excellent condition. Liam couldn’t have been more helpful and was absolutely focused on my requirements rather than just making a sale.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Selection and quality of the watches was amazing, speedy replies and a very customised experience. Highly recommended

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Watch And Service To Match

I have just bought a vintage Omega from Authentic Watch Company. I am absolutely delighted with the watch. The packaging is equally fantastic.
I dealt with Liam throughout the purchase and he has been brilliant to deal with. He has answered all my questions with knowledge and professionalism.
I therefore have zero hesitation in recommending Authentic Watch Company to anyone in the market for a fine watch.

17 October 2023
Unprompted review

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