Canopies UK Reviews 

833
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely polite, helpful, and professional throughout the entire process. People appreciate the clear communication and friendly attitude, making every interaction pleasant and stress-free from the initial enquiry. Consumers are also thoroughly impressed with the installation teams, who arrive promptly and work efficiently to complete projects quickly. Reviewers constantly mention the outstanding quality of the canopies, stating they look fantastic and enhance their properties. Many buyers note that the work areas are always left exceptionally clean and tidy once the job is done.

What people talk about most

Service

Consumers find service to be positive, highlighting the friendly, helpful, and professional attitude of the... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the installation teams and... See more

Product

Customers had positive experiences with product, highlighting the excellent quality, professional... See more

Quality

Customers consistently note positive experiences with quality, highlighting exceptional workmanship, clean... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Canopies UK provided a great service from beginning to end. First contact was straight forward using the online form. John carried out the survey and explained the installation process very thoroughl... See more

Rated 5 out of 5 stars

This company does what it says it will do! The communications were excellent, the person who quoted and the people who came to fit the Canopy were truly professional in their approach (and delightful... See more

Rated 5 out of 5 stars

This company did what they said they were here on time the workers were polite and courteous they listen to me as a customer they took parts of the old carport and left the place spotlessly clean I w... See more

Rated 5 out of 5 stars

From the start of the enquiry professional help without pressure to commit. Help to overcome external influence to to allow the project to move forward. Support from your staff to provide information... See more


Company details

  1. Manufacturer
  2. also in
  3. Carport and Pergola Builder
  4. Conservatory Construction Contractor
  5. Gazebo Builder
  6. Patio Enclosure Supplier
  7. Sunroom Contractor

Written by the company

We are the UK's leading designer, manufacturer and installer of quality outdoor canopies. Whether you are a homeowner looking for a carport, or a commercial business or school needing to maximise your outdoor space then we will have a canopy solution for you. British manufactured and with a wealth of canopy experience, we pride ourselves on being the country’s number one canopy expert.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

833 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(833)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best by far

I had no hesitation in choosing Canopies UK due to the fact that my parents had them install one on their house in 1990. It's still there and it's essentially what I've just had fitted to my house. These things are indestructible and they look the business too. Customer service is second to none, from initial contact to installation and follow up documentation. I even got a phone call after a week to make sure everything was ok. Couldn't be happier.

10 December 2024
Rated 5 out of 5 stars

Had a carport fitted 12/12/24

Had a carport fitted 12/12/24
Don't look anywhere else if your after a carport or canopy
Spoke to maxime in customer service, who emailed me a brochure. That then followed to Francis coming round measuring up and giving me all the info I needed about carport fitting cost and warranty . Deposit paid .
Fitted on above date by pete and mick
100% recommendation

12 December 2024
Unprompted review
Rated 3 out of 5 stars

Had a very rocky start with this…

Had a very rocky start with this company, delays, calls not returned to a point where i cancelled it all.

Had a call from one of the directors to make assurances and apologise.

When it came to the install it was seamless and i am very happy with the way it turned out. The engineers were wonderful and made a fabulous job, credit to the Company

29 November 2024
Rated 4 out of 5 stars

All aspects went well until I reminded…

All aspects went well until I reminded the company of your installation date which had been set some 3 months before, to be told you couldn't do that date and you then told me the date you could do that meant 3 other contractors had to be changed causing us some issues.

28 October 2024
Rated 5 out of 5 stars

Smooth process leading to great canopy

The canopy was produced to a very high standard. Initial discussions with Canopies UK were very helpful and all of our questions were satisfactorily answered. The installation team worked quickly and professionally and offered useful information when asked. The whole process, from viewing the brochure, to ordering the canopy, and finally enjoying the installed product was smooth and trouble free. Highly recommended.

22 October 2024

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