cannacabana.com Reviews 

119
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for being friendly, knowledgeable, and providing excellent service. Many find the representatives helpful and efficient, offering quick solutions and support, often appreciating the competitive and affordable pricing. However, some customers also noted issues with staff behavior and customer service at certain locations. People reported encountering rude or unhelpful employees, and a lack of support when problems arose. Additionally, a few reviewers experienced problems with product quality, including defective items or misleading descriptions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Users describe ambiguous interactions with product, with some customers appreciating the variety, good... See more

Price

People report ambiguous experiences with price, with many customers praising the unbeatable and affordable... See more

Location

Reviewers highlight ambiguous aspects of location, with some customers praising specific stores for their... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Canna Cabana Keele St North York location/605 I found Canna Cabana accidentally while travelling to Sauble Beach Ontario making a petrol stop. Staff and pricing there were exceptional. I then search... See more

Rated 5 out of 5 stars

Shawn and Chris at Silvercreek Guelph are always amazing! Knowledgeable and ready to help answer any questions! Always calm! I feel bad they have to strip the store bare at night and reshelve eve... See more

Rated 5 out of 5 stars

I had a great experience today with Jessica from the St Vital Mall - Winnipeg location. Very friendly and knowledgeable, I really appreciated her help. Thanks Jessica!

Rated 5 out of 5 stars

My sales person was amazing.. high five to Devansh. He went so far above his job to accommodate my needs. Thank you so much for listening and taking the time.


3.6

Average

TrustScore 3.5 out of 5

119 reviews

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No recent history of asking for reviews

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3.6

All reviews

(119)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Comfortably Numb

This is a great shop full of lots of great goodies. I have yet to be disappointed with my purchases. Great quality, great service and great experiences. They’ll put a smile on your face! 😆

15 May 2026
Unprompted review
Rated 5 out of 5 stars

just lovely

just lovely. always a good experience. lovely staff, good locations as well as amazing prices every time 🙌🏿

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Always helpful and friendly…

Always helpful and friendly representatives at Canna Cabana.
When you have any questions or help, Canna Cabana is there to assist and provide quick and efficient solutions.
Much appreciated

15 April 2026
Unprompted review
Rated 1 out of 5 stars

PGR’s = poison

All there weed is cultivated/grown with PGR’s same with every other government owned dispensary. I would suggest to get your ganja from someone who grows it or quit

5 May 2026
Unprompted review
Rated 2 out of 5 stars

Rideau Street Store hardly EVER has…

Rideau Street Store hardly EVER has what's on their web site. Stood inline for 20 minutes for nothing to find that all 7 products I wanted where not available right from pre-rolls to vape battery vape cartridge. Good Stores get SHUT DOWN. Shitty Stores get left alone lol too funny.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

The staff at the Henderson location are…

The staff at the Henderson location are terrible. The old staff were wonderful always upbeat & friendly. This newer employee, employee number is 5689 is horrible she doesn’t know how to read a room, has no customer service skills period. We are elite members that are now not coming back. Another lost customer.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Barrie on Cundles

I've been a customer since the location and have never had any reason for complaining, with Katie, Leah, Mitch, and the rest of the staff, always being extremely helpful and kind.
When the store is empty, my ID is checked right away. Any time the store has been busy where I've had to wait for my ID to be checked, they still make sure to still acknowledge me while I wait (they greet anyone waiting and say they'll check everyone's ID once they're free, and then explain how you'll be helped after any customers ahead of you).
10/10

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Scummy

Scummy
Lying and wasting my time.
Asked about a product, and told me it was good.
Purchased said product. Only to open it and find its OLD DRY , YELLOWING weed.
Store told me they "cant" replace it if its open"
HOW ELSE ARE WE SUPPOSED TO KNOW IDIOTS ?!
Absolutely scummy and predatory.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Cambridge, Ontario store with my first visit. Both Wife and I are 60, and Surely do not look under 25. Refused my wife even entering store with myself to make a purchase. Well VIP received my $143 in business today, and not one penny will ever be spent in a Canna Cabana Store. Thanks for nothing Mr. worst bud tender I have ever dealt with. We have been to at least 20 different stores, and never ever have we been refused service. Worst experience for purchasing from an OCS store. Here are posted Rules for Ontario...."Under 25" Rule: Retailers are required to ask for ID from anyone who appears under 25 years old. Poor excuse for a bud tender really needs to learn his job!!!!!

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Don't even waste your time with these…

Don't even waste your time with these guys order from dank hub chronic 519 or green leaf better prices better bud for better prices not to mention they at least have the weight of the product not just the price like canna cabana

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I love the store

I love the store , staff I have dealt with are great ! Great prices as well !

This one is for Ogden location in Calgary . I’m glad I found them

16 February 2026
Unprompted review
Rated 5 out of 5 stars

SO FRIENDLY

Hey there, I want to give a shout out to employee 5571. She was SO nice when I went to my location. Everytime I go to canna cabana, its a great experience. I love the people and I think they all need a shout out for being so awesome.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Fix your website

I think it's unacceptable to have reports of very basic functionality on the website not working, going back several years. You currently cannot even check out lol. You can't change your profile. Stock is wrong, filters don't work. Looks like it was outsourced or built by someone's kid. There are buggy messes and then there is "never worked in the first place". Totally embarrassing if you're trying to look like a legit business.

1 February 2026
Unprompted review

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