Camptoo Reviews 1,724

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

This is rubbish. Descriptions aren't of the actual places named or in the pictures lol. Get local guides maybe???

Rated 2 out of 5 stars

Was going well until about a month ago when payments suddenly stopped coming on time. I’ve had to chase every payment since and the most recent one (fortunately only £40) still hasn’t come despite mul... See more

Rated 5 out of 5 stars

We have hired out our caravan 5 times during the summer with no problems. The site is a bit hard to navigate through and not easy to change settings etc. but other than that we have no complaints. W... See more

Rated 5 out of 5 stars

Great experience.esy support and explanation for payment.Hannah with cavevan van is great for advice how to use camper if you are first time experience.definetly try next time again and hope captain w... See more

Company replied

Company details

Written by the company

At Camptoo we love the freedom of travelling with a motorhome. Our goal is to let people share the joy and fun of travelling with a motorhome or caravan at their own pace. Because we think there is no better way to explore our beautiful country. Share your vehicle and hit the road with an amazing Camptoo motorhome!


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Awful rental with huge hidden costs

Picked up the campervan and the owner was in a rush hurriedly giving us a tour. Only after he had left did we realise the van was dirty with old food stuffed in places and grime everywhere. Didn't even use the bathroom/ shower though opting to use the ones at the campsite because we didn't want to clean someone else's s**t. Made the best of it so as not to spoil the holiday. Then I returning the van given a massive bill because we had 'broke' the shower and scratched the van Had no proof otherwise and so had to stump up the costs. Scam.

10 November 2022
Unprompted review
Rated 1 out of 5 stars

Don’t touch with a barge pole

Don’t touch with a barge pole, they are still taking bookings in UK and people are losing their money. I am a renter and they have fiddled me out almost £800

27 November 2022
Unprompted review
Rated 1 out of 5 stars

Camptoo is bankrupt

Camptoo Australia seems to be going bust. They have taken payments from our hirers but have not paid us for the last two hires.
Our Christmas hires are in a mess as they've all made deposits or in some cases paid the whole amount and have completely ghosted us. I've left tens of messages and emails with no response.

18 November 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs !

Avoid this company at all costs !! We have had the same experience as other renters and have not been paid for our last booking , our customers had a struggle to get their security deposit back too . We have e- mailed them numerous times with no luck and now there is no phone number to contact them on either! Camp too Rip Off!!!!

23 November 2022
Unprompted review
Rated 1 out of 5 stars

Looks like Camptoo UK are going under

Looks like Camptoo UK are going under, as their Netherlands area already has.

I have not been paid for the previous booking weeks ago, they ignore emails, and their tel number now says 'number not found goodbye.

Don't book or list a van with this company, or odds are you will join the list of folk who are losing their money.

That they keep their website open taking in more money is pretty much a scandal.

23 November 2022
Unprompted review
Rated 1 out of 5 stars

something has gone wrong with camptoo aussie

something has gone wrong with Australian camptoo sounds like its in the same boat as the other company's across , no phone calls no email replies ? I'm very worried about my van that's currently out and if I'm gonna get paid for the latest hire

23 November 2022
Unprompted review
Rated 1 out of 5 stars

Sadly it would seem that Camptoo has…

Sadly it would seem that Camptoo has collapsed, however their website and booking systems remain active.

A shame as we’ve had a great year renting our motorhome out through the platform, and have met some lovely people doing so (and Camptoo were previously fantastic). However, we are yet to be paid for our most recent rental and I am not holding out hope that we will be.

We’ve removed our listing and I’d recommend that people don’t send Camptoo any money as I doubt you’ll see it again.

21 November 2022
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague!

Avoid like the plague!! I have had 3 rental experiences with Camptoo hiring out my camper. Each time there was a delay in my payment. Often paid after the van had been dropped off and myself having to chase the payment! On the final rental of my camper it was damaged. The rentee had paid a £750 deposit. The damage took place 24th September 2022. The repair work has been completed for maybe 4 or 5 weeks. I have submitted all documents as requested by Camptoo and yet I am still waiting for my money after being told it would be paid. They have ignored emails after I have again chased where my money is. DO NOT use this company

7 November 2022
Unprompted review
Rated 1 out of 5 stars

Paid just over £1200 for a campervan to…

Paid just over £1200 for a campervan to go on holiday in and was trying to pay deposit and wasn’t allowing me to make payment and wasn’t answering emails or messages and phone is switched off I have to book one on another site and now trying to do a payment reversal through my bank! They owe me £1200 do not book with these!!!

17 November 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT RENT FROM CAMPTOO

DO NOT RENT FROM CAMPTOO.

THEY ARE IGNORING ALL MESSAGES

THEY HAVE TURNED OFF THE PHONELINES

THEY HAVEN'T PAID MY LAST 2 HIRES

THEY OWE ME ££££'s

OWNERS DO NOT TAKE BOOKINGS

RENTERS DO NOT MAKE BOOKINGS

20 November 2022
Unprompted review
Rated 2 out of 5 stars

Company looks in trouble

Was going well until about a month ago when payments suddenly stopped coming on time. I’ve had to chase every payment since and the most recent one (fortunately only £40) still hasn’t come despite multiple attempts to chase. Camptoo no longer appears to be answering the phone or email, either. Agree with other saying they look like they’re in trouble. I’ve taken my advert down and I wouldn’t trust Camptoo with your money at this time.

19 November 2022
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY HAS GONE BANKRUPT.

THIS COMPANY HAS GONE BANKRUPT.

Money owed to owners will not be paid.
Deposits from hirers will not be refunded.

As owners advertising on this platform we have been left significantly out of pocket!

28 October 2022
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company - had issues with a renter who caused over £1000 in damages. Camptoo said we had to pay this and they would reimburse - all fine until it came to them reimbursing us for the damage which we are still waiting for. Had a few late payments and everything is poorly done. Feels like they are going bust!

28 October 2022
Unprompted review

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