caglasses.com Reviews 218

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that the frames are well-made, durable, and the prescriptions are accurate. Many people appreciate the comfort and stylish appearance of the glasses, especially for sports and safety. The customer service is frequently highlighted as exceptional, with staff being helpful, responsive, and effective in resolving issues. However, some customers experienced issues with order processing and delivery times, with some reporting significant delays and a lack of communication regarding their orders. A few other people also felt that the initial fit of their glasses was not quite right, or that their strong prescriptions were incompatible with certain frames, leading to unusable products.

What people talk about most

Product

Consumers generally express satisfaction with the product, particularly praising the quality and fit of... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the helpfulness and efficiency of... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process simple and... See more

Quality

Users describe positive interactions with quality. Many customers praise the exceptional quality of the... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being kind,... See more

Based on these reviews

Rated 5 out of 5 stars

The frames are made well and the prescription was spot-on. The pads offer great grip. Overall fit wasn’t quite right and CA Glasses was super helpful in getting us dialed in. Customer support was exce... See more

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Rated 5 out of 5 stars

I've purchased three pair of sport glasses for tennis over the last few years that fit the bill for both looks and safety considerations. All were single vision prescriptions. I love em! Recently I... See more

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Rated 5 out of 5 stars

Prescription safety glasses from CA Glasses are the perfect blend of protection and comfort. Certified with ANSI Z87.1, they provide excellent safety features while still looking stylish. The glasses... See more

Rated 5 out of 5 stars

Looking for prescription sunglasses? CA Glasses offers a great selection starting at just $19. The sunglasses not only look great but also provide excellent UV protection. With the "USA20" code, 20% w... See more

Rated 5 out of 5 stars

CA Glasses had the widest selection of glasses at the best prices and with great options for lenses that I found after comparing six of the leading vendors. I settled on the Matrix Upton Safety Glasse... See more

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Rated 3 out of 5 stars

The final product is as hoped: comfortable & great vision. Hiccups getting there as my strong prescription could not be made to fit the frames I originally requested, per a CA Glasses email we... See more

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Rated 5 out of 5 stars

I purchased a pair of pistol range ANSI-Z87-1 rated safety glasses. Encountered a minor fitting issue. CA Glasses offered immediate assistance and could not have been more responsive to my questions.... See more

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Rated 5 out of 5 stars

I’m really happy with my prescription sports glasses from CA Glasses. They protect my eyes far better than regular glasses, fit comfortably, and don’t slip when I move. I have a strong prescription an... See more

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Rated 5 out of 5 stars

I received my 2nd pair of wrap around bifocal sunglasses a couple of weeks ago. The first pair (different frame) were perfect! The cost was less than half of basically the same glasses at my optician... See more

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Rated 5 out of 5 stars

When my glasses arrived, Kelly called within 15 minutes of me opening the package. They weren’t quite right so I called her back to ask about getting them fixed. She was so understanding and friendly... See more

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Rated 1 out of 5 stars

I placed an order with this company for a pair of sunglasses on November 18th. It's now December 30th. This was supposed to a Christmas gift. This company's customer service keeps telling me that the... See more

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Rated 5 out of 5 stars

Leah was very helpful in correcting the defective glasses I received and offered to replace free of charge. I like the fact that when you call they are there to answer and also respond to emails quic... See more

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Rated 5 out of 5 stars

The initial ordering process was very straight forward and was delivered quickly. However, the original pair of glasses did not fit well and ended up being much too large for my face. Customer suppo... See more

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Rated 5 out of 5 stars

I've ordered 2 pairs of sports glasses from CA for my daughter over the past 2 years and have been very satisfied with the price and overall quality of the glasses. Placing the order is easy, but the... See more

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Rated 5 out of 5 stars

This is a five star review for CA glasses. I have purchased three pair of prescription safety glasses over the last couple of years, for various purposes, and have been very very pleased. All the gla... See more

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Rated 5 out of 5 stars

The first pair of glasses I ordered were a pair of sports goggles with curved transition lenses. Unfortunately my left eye was not center correctly on the lens and they remade the glasses without me... See more

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Rated 1 out of 5 stars

The only reason for the one star is because I cannot give zero stars and write this review. After numerous attempts at reaching out to CS, I finally got a response 39 days after the order. All of a... See more

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Rated 1 out of 5 stars

They make refunding on your returns very difficult. They have a LONG "inspection process". Then, if you haven't forgotten about it, you call and ask about the refund, and they apologise. They offer... See more

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Rated 5 out of 5 stars

I shopped around various online prescription glasses sites and was frustrated by the experience and hidden costs. Then I found CA Glasses and I'm so glad I did! It was super easy to order, and I absol... See more

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Rated 5 out of 5 stars

I needed prescription safety glasses for shooting and decided to try CA Glasses. The first attempt didn't work out so well - but CA Glasses has promised to make it right with another try. I look for... See more

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Rated 5 out of 5 stars

The caglasses.com company has gone far above what you would expect. My first pair of glasses didn't work correctly. So they asked me several questions, took pictures of how the glasses fit, and are ma... See more

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Rated 5 out of 5 stars

Quality product and excellent support. Initially had a bit of a glitch, but Kelly in customer service took care of it promptly and everything was resolved. I would prefer to see a faster turnaround bu... See more

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Rated 5 out of 5 stars

Glasses arrived on time but there was an issue with lens that Bria in customer service did an excellent job to fix the issue. Bria responded in a timely manner and stayed on top of the issue. This o... See more

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Rated 5 out of 5 stars

Eyewear Canada Dot Com … Is AWESOME TO DEAL WITH IN EVERY WAY: ①︎ GREAT SELECTION OF EYEGLASSES ②︎ AWESOME CUSTOMER SERVICE ③︎ FANTASTIC PRICING ④︎ FAST DELIVERY

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Rated 5 out of 5 stars

This was the first time I bought glasses online. The lenses were spot on for my prescription but the frames were not a good fit. I reached out to customer support and CA Glasses went above and beyond... See more

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Rated 5 out of 5 stars

The product is very comfortable and works great with my profession, the customer service with getting the perfect lense that suits my needs was exceptional. I have my second pair and will certainly be... See more

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Rated 1 out of 5 stars

I placed an order for safety glasses on September 3rd and have been tracking the shipment closely. The order didn’t ship until September 11th and showed a few movements between September 11–13,... See more

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Rated 5 out of 5 stars

Highly reputable business. I received my sunglasses but there was a slight issue. I was able to text them and actually received a human response. They attentively addressed the issue and sent a n... See more

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Rated 5 out of 5 stars

I ordered prescription safety glasses for the first time and had trouble with the progressive lenses. I contacted customer service, and they responded quickly and professionally. Bria helped me remak... See more

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Rated 5 out of 5 stars

I re-ordered a pair of prescription sport glasses after a 4 year period. The company was very helpful in pulling up my old order and assisting me in placing a new order. A seamless transition which I... See more

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Rated 5 out of 5 stars

This is our second time ordering from CA Glasses. The quality of the glasses is very good. We needed a new prescription because the prescription changed. The customer service was helpful despite a shi... See more

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Rated 5 out of 5 stars

I bought my first pair of sports glasses for pickleball in 2024, and even though I made a mistake and ordered a pair that was too small, CA Glasses turned it into a great experience! I contacted... See more

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Rated 5 out of 5 stars

The Customer Service team is currently remaking my glasses due to an issue with one lens in my second pair of safety glasses. They have been kind, professional and attentive to my problem since I call... See more

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Rated 5 out of 5 stars

The only company I will ever use for my prescription safety glasses. They have been amazing over the years, always helping and making sure I'm happy. Prices can't be beat as well! I've turned on sever... See more

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Rated 1 out of 5 stars

Again, if I could leave a negative 100 stars I would. CAGlasses finally reached out to me to correct the order I never received after I posted the negative review. They recommended 3 different fra... See more

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Rated 5 out of 5 stars

I'm a first time customer of CAGlasses, but not the last time. Aside from great selection, ease of ordering, the entire team is knowledgeable, helpful, professional and they see to it you are a satisf... See more

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Rated 1 out of 5 stars

To be honest the product itself was decent the pricing was a little misleading but not outrageous. The problem lies in customer service there is none.. if there's anything wrong with your order good l... See more

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Rated 5 out of 5 stars

I received my glasses and they were damaged during shipping. I contacted customer service and they are process a new pair right away. I would recommend caglasses to anybody looking for prescription sa... See more

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Rated 1 out of 5 stars

I ordered prescription shooting glasses on September 5tth, it is now November 25th and I still have not seen any glasses. The first order was delayed (eventually lost) due to postage assessment. I was... See more

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Rated 5 out of 5 stars

I had an outstanding experience ordering my glasses from Caglasses.com. The ordering process was quick and easy. Their customer service is outstanding. I was treated with professionalism, patience, an... See more

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Rated 1 out of 5 stars

I paid for my glasses in full and a month later they still have not shipped. Multiple e-mails that were replied with faulse information about production and quality inspection. There are TOO MANY OT... See more

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Rated 5 out of 5 stars

Had a little mishap in the delivery, that was not their error. Bria addressed the issue immediately. She was communicating with me daily trying to rectify the situation. She was professional, co... See more

Company replied

Rated 5 out of 5 stars

Very responsive to communication through email. Had an issue with nose pieces falling off of glasses and they sent me a new set of frames to correct the issue.

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Rated 5 out of 5 stars

Excellent service! My glasses were stolen. And the company was nice enough to help me resolve the issue. It's been a very long time since I had such great customer service. Kelly did an awesome job... See more

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Rated 5 out of 5 stars

Slight problem with the pair I ordered because of a stigmatism . Problem was quickly corrected at no additional charge. My new glasses are wonderful. Thank you

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Rated 5 out of 5 stars

Although the first glasses took a month to arrive, it did not fit me. However, customer service helped me find a new pair of glasses that fits my requirements without any hassle. Thank you for the hel... See more

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Rated 5 out of 5 stars

New to prescription glasses and need wear safety glasses at my job. CA Glasses went up and beyond my expectations to make sure they fit correctly! GREAT CUSTOMER SERVICE!! I will be back again for my... See more

Company replied

Rated 1 out of 5 stars

Avoid like a plague! They will scam you out of your money and gaslight you in the process. They are not UK company. When asked about delivery they will tell you for a mouth that glasses are being... See more

Company replied

Rated 5 out of 5 stars

The cycling glasses I received were quite sturdy and the progressive prescription was perfect. Customer service was outstanding in handling a delay in initial delivery not because of anything they... See more

Company replied


Company details

  1. Glasses Store
  2. Safety Equipment Supplier
  3. Sportswear Store

Written by the company

Established in 2006, CA Glasses was born as an alternative for people looking for high quality prescription sports and safety glasses. We develop high quality, ANSI and FDA complied frames and lenses for our consumers, and sell them at prices everyone can afford. CAGlasses is a company with a passion for the eye. Whether you are looking for safety glasses for work, sports glasses for passion or eyeglasses for fashion, buying them in our store is extremely easy and enjoyable. We strive to meet every needs of our customers and leave everyone looking great and happy. Interestingly, our desire for high quality lenses led us to establish an optical lab that make not only high standard optical lenses and but eventually allow us to make medical grade products for doctors and dentists. We are excited about what the future brings and open-minded about finding new technologies to meet our client's future needs.


Contact info

4.2

Great

TrustScore 4 out of 5

218 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Finally shipped

So they reached out today and had shipped out today. Still no delivery date I get the holidays. Yes it took 28 days compared to the 14 days as stated hopefully they do the right thing now for other customers

22 December 2025
Unprompted review
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Reply from caglasses.com

We’re sorry for the delay and frustration. We’d like to confirm that your order has been shipped. Please contact us directly at 1855 598 2020 if you need the tracking details or further assistance. Thank you.

Rated 5 out of 5 stars

Long delays

Horrible experience. Glasses took 65 days to arrive. 65 days! Was unsatisfied with them. Chose a different pair. 72 more days for replacements to arrive! What?!

21 December 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for your kind words! We’re happy to hear our team was helpful and responsive by both email and text. We truly appreciate your support.

Rated 5 out of 5 stars

Great glasses

Great glasses, easy to work with customer service on fixing an RX issue. Bria helped me out, very friendly and knowledgeable.

18 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your review! We’re glad you love your glasses and that Bria could help with your RX issue. We’ll be sure to pass along your kind words—our team really appreciates it!

Rated 5 out of 5 stars

Best options and service

CA Glasses had the widest selection of glasses at the best prices and with great options for lenses that I found after comparing six of the leading vendors. I settled on the Matrix Upton Safety Glasse with Anti-fog prescription lenses. They are ANSI Z87.1 Certified, light, very confortable and look great. I did have an issue with a mistake on my prescription and an actual caring human responded to me right away and offered me a great option to resolve my issue.

5 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your detailed review! We’re thrilled to hear you found the perfect pair of glasses and that our team was able to promptly resolve your prescription issue. We appreciate your trust and kind words!

Rated 5 out of 5 stars

Great product and customer service!

4 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your review! We’re glad you’re happy with both the product and our customer service. We truly appreciate your support!

Rated 5 out of 5 stars

Great company

Great glasses, excellent customer service.

17 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re glad you’re happy with your glasses and our customer service. We appreciate your support!

Rated 1 out of 5 stars

not so great service

Got my glasses on time and everything was correct. No complaints and I might even come back again. Edit: On my first order it took over 2 months for me to get my glasses, mind you they have a 15-day guarantee. Then, after I received my glasses, they were the wrong prescription and CAglasses wouldn't even honor there "no questions asked" replacement. In exchange for a 5 star review they would give me a 50% discount on a new pair. The new pair also took over 15 days. I couldn't even get what I wanted because they apparently, they offer frames that can't even hold prescription lens. I do not recommend this company

13 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re glad everything arrived on time and as expected. We’d be happy to help you again anytime! 😊

Rated 5 out of 5 stars

The only company I will ever use…

The only company I will ever use for my prescription safety glasses. They have been amazing over the years, always helping and making sure I'm happy. Prices can't be beat as well! I've turned on several coworkers to use CA Glasses as well. They are the best! Glasses last a long time too, even working construction outside every day.

12 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your loyalty and amazing feedback! We’re honored to be your go-to for prescription safety glasses and truly appreciate you recommending us to your coworkers. It means a lot to know our glasses hold up to daily construction work—thanks for your continued trust! 😊

Rated 5 out of 5 stars

I ordered a pair of prescription…

I ordered a pair of prescription sunglasses about two years ago and I really like them I got a lot of good use out of them. I just recently bought another pair and I really like them too they fit great.

11 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your continued support! We’re glad to hear both pairs of sunglasses fit great and that you’re enjoying them. We look forward to serving you again in the future! 😊

Rated 5 out of 5 stars

New to prescription glasses

New to prescription glasses and need wear safety glasses at my job. CA Glasses went up and beyond my expectations to make sure they fit correctly! GREAT CUSTOMER SERVICE!! I will be back again for my next pair!

11 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re thrilled to hear we could exceed your expectations and ensure a perfect fit. We look forward to helping you with your next pair! 😊

Rated 5 out of 5 stars

Good customer service

Reasonable price on good glasses. Also great customer service. My initial order didn’t work out well for me, due to inherent challenges of ordering glasses online, however I contacted customer service and they were very helpful in answering my questions and they stood behind their stratification guarantee, sending me a completely new different pair of glasses which better met my needs, with the only additional expense being the upcharge for different lens materials and the cost of shipping.

9 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your detailed feedback! We’re glad our team could help find the right glasses for you and provide support throughout the process. We truly appreciate your trust and kind words about our service! 😊

Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the beginning of this process. Very helpful and concern with my problem. I will buy again in the future.

10 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your kind words! We’re glad our team could help and provide excellent service. We look forward to serving you again in the future! 😊

Rated 1 out of 5 stars

Avoid like a plague

Avoid like a plague! They will scam you out of your money and gaslight you in the process. They are not UK company. When asked about delivery they will tell you for a mouth that glasses are being made and then all of a sudden lose your order. I made my order in October and I am still asking them to return my money. It's a outright scam!!! Oh and also they have another website called EyewearUK and also go as Schultz Optical.

I'll make sure to update this post with time. Companies like that should be made obsolete.

Edit: caglasses does sell abroad including UK market.

10 December 2025
Unprompted review
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Reply from caglasses.com

We’re very sorry to hear about your experience and understand your frustration. This is not the service standard we aim to provide.

To clarify, CA Glasses does operate internationally and serves customers in the UK market. We do not intentionally mislead customers, and we sincerely regret any delays or confusion surrounding your order and refund request. Prescription eyewear is custom-made, but that should never result in an unresolved or lost order.

We would like the opportunity to investigate this matter properly and bring it to a resolution. Please reach out to our customer support team directly with your order number so we can review the status and assist with your refund as soon as possible.

We appreciate your feedback, as it helps us improve our processes and customer experience.

Rated 5 out of 5 stars

Great Goggles

My goggles are super comfortable to look great. They got the prescription right on the money. I’m looking forward to going out to the range and trying them out.

9 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re thrilled your goggles fit comfortably and your prescription is perfect. Have a great time out at the range! 😊

Rated 5 out of 5 stars

Perfect Fit, Great Protection, and Fantastic Support

I’m really happy with my prescription sports glasses from CA Glasses. They protect my eyes far better than regular glasses, fit comfortably, and don’t slip when I move. I have a strong prescription and had some trouble adjusting to the wrap effect, but CA Glasses was incredibly fair — they immediately offered to remake the pair at no cost in a frame better suited to my prescription. Great customer service and very safe, high-quality glasses!

9 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We appreciate your kind words! 😊

Rated 5 out of 5 stars

Took care of the problem and got me a…

Took care of the problem and got me a new pair of glasses.

8 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re glad we could resolve the issue. We appreciate your trust and are happy to help anytime. 😊

Rated 5 out of 5 stars

Great customer service

Great customer service, fast, efficient and friendly (thank you, Leah!).

8 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your kind words! We’re thrilled to hear you had a great experience with our customer service. Leah will be especially happy to see your shout-out. We truly appreciate your support and look forward to helping you again soon! 😊

Rated 5 out of 5 stars

I ordered prescription safety glasses…

I ordered prescription safety glasses for the first time and had trouble with the progressive lenses. I contacted customer service, and they responded quickly and professionally. Bria helped me remake the glasses in single-vision reading lenses and even offered to process the new pair without requiring a return.
This kind of support is rare—fast, friendly, and very customer-focused. I really appreciate the hassle-free experience. Highly recommended, and I will definitely shop here again!

6 December 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for taking the time to share your experience! We’re glad our customer service team was able to respond quickly and help find the right solution for you. Bria will be especially happy to hear your kind words. Providing fast, friendly, and hassle-free support is something we truly strive for, and we’re thrilled to know you felt well taken care of. We sincerely appreciate the recommendation and look forward to serving you again! 😊

Rated 5 out of 5 stars

When my glasses arrived

When my glasses arrived, Kelly called within 15 minutes of me opening the package. They weren’t quite right so I called her back to ask about getting them fixed. She was so understanding and friendly. She’s taken care of everything to replace them with another pair. I’ve truly appreciated the concierge service she’s provided me.

17 November 2025
Unprompted review
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Reply from caglasses.com

Thank you so much for sharing your experience! We’re glad Kelly was able to reach out quickly and take great care of you. Providing attentive, concierge-style service is something we truly value, and it’s wonderful to hear how understanding and helpful she was in making sure everything was handled smoothly. We really appreciate your trust and are happy to have you as a customer! 😊

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