caglasses.com Reviews 218

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that the frames are well-made, durable, and the prescriptions are accurate. Many people appreciate the comfort and stylish appearance of the glasses, especially for sports and safety. The customer service is frequently highlighted as exceptional, with staff being helpful, responsive, and effective in resolving issues. However, some customers experienced issues with order processing and delivery times, with some reporting significant delays and a lack of communication regarding their orders. A few other people also felt that the initial fit of their glasses was not quite right, or that their strong prescriptions were incompatible with certain frames, leading to unusable products.

What people talk about most

Product

Consumers generally express satisfaction with the product, particularly praising the quality and fit of... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the helpfulness and efficiency of... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process simple and... See more

Quality

Users describe positive interactions with quality. Many customers praise the exceptional quality of the... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being kind,... See more

Based on these reviews

Rated 5 out of 5 stars

The frames are made well and the prescription was spot-on. The pads offer great grip. Overall fit wasn’t quite right and CA Glasses was super helpful in getting us dialed in. Customer support was exce... See more

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Rated 5 out of 5 stars

I've purchased three pair of sport glasses for tennis over the last few years that fit the bill for both looks and safety considerations. All were single vision prescriptions. I love em! Recently I... See more

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Rated 5 out of 5 stars

Prescription safety glasses from CA Glasses are the perfect blend of protection and comfort. Certified with ANSI Z87.1, they provide excellent safety features while still looking stylish. The glasses... See more

Rated 5 out of 5 stars

Looking for prescription sunglasses? CA Glasses offers a great selection starting at just $19. The sunglasses not only look great but also provide excellent UV protection. With the "USA20" code, 20% w... See more

Rated 5 out of 5 stars

CA Glasses had the widest selection of glasses at the best prices and with great options for lenses that I found after comparing six of the leading vendors. I settled on the Matrix Upton Safety Glasse... See more

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Rated 3 out of 5 stars

The final product is as hoped: comfortable & great vision. Hiccups getting there as my strong prescription could not be made to fit the frames I originally requested, per a CA Glasses email we... See more

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Rated 5 out of 5 stars

I purchased a pair of pistol range ANSI-Z87-1 rated safety glasses. Encountered a minor fitting issue. CA Glasses offered immediate assistance and could not have been more responsive to my questions.... See more

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Rated 5 out of 5 stars

I’m really happy with my prescription sports glasses from CA Glasses. They protect my eyes far better than regular glasses, fit comfortably, and don’t slip when I move. I have a strong prescription an... See more

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Rated 5 out of 5 stars

I received my 2nd pair of wrap around bifocal sunglasses a couple of weeks ago. The first pair (different frame) were perfect! The cost was less than half of basically the same glasses at my optician... See more

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Rated 5 out of 5 stars

When my glasses arrived, Kelly called within 15 minutes of me opening the package. They weren’t quite right so I called her back to ask about getting them fixed. She was so understanding and friendly... See more

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Rated 1 out of 5 stars

I placed an order with this company for a pair of sunglasses on November 18th. It's now December 30th. This was supposed to a Christmas gift. This company's customer service keeps telling me that the... See more

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Rated 5 out of 5 stars

Leah was very helpful in correcting the defective glasses I received and offered to replace free of charge. I like the fact that when you call they are there to answer and also respond to emails quic... See more

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Rated 5 out of 5 stars

The initial ordering process was very straight forward and was delivered quickly. However, the original pair of glasses did not fit well and ended up being much too large for my face. Customer suppo... See more

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Rated 5 out of 5 stars

I've ordered 2 pairs of sports glasses from CA for my daughter over the past 2 years and have been very satisfied with the price and overall quality of the glasses. Placing the order is easy, but the... See more

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Rated 5 out of 5 stars

This is a five star review for CA glasses. I have purchased three pair of prescription safety glasses over the last couple of years, for various purposes, and have been very very pleased. All the gla... See more

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Rated 5 out of 5 stars

The first pair of glasses I ordered were a pair of sports goggles with curved transition lenses. Unfortunately my left eye was not center correctly on the lens and they remade the glasses without me... See more

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Rated 1 out of 5 stars

The only reason for the one star is because I cannot give zero stars and write this review. After numerous attempts at reaching out to CS, I finally got a response 39 days after the order. All of a... See more

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Rated 1 out of 5 stars

They make refunding on your returns very difficult. They have a LONG "inspection process". Then, if you haven't forgotten about it, you call and ask about the refund, and they apologise. They offer... See more

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Rated 5 out of 5 stars

I shopped around various online prescription glasses sites and was frustrated by the experience and hidden costs. Then I found CA Glasses and I'm so glad I did! It was super easy to order, and I absol... See more

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Rated 5 out of 5 stars

I needed prescription safety glasses for shooting and decided to try CA Glasses. The first attempt didn't work out so well - but CA Glasses has promised to make it right with another try. I look for... See more

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Rated 5 out of 5 stars

The caglasses.com company has gone far above what you would expect. My first pair of glasses didn't work correctly. So they asked me several questions, took pictures of how the glasses fit, and are ma... See more

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Rated 5 out of 5 stars

Quality product and excellent support. Initially had a bit of a glitch, but Kelly in customer service took care of it promptly and everything was resolved. I would prefer to see a faster turnaround bu... See more

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Rated 5 out of 5 stars

Glasses arrived on time but there was an issue with lens that Bria in customer service did an excellent job to fix the issue. Bria responded in a timely manner and stayed on top of the issue. This o... See more

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Rated 5 out of 5 stars

Eyewear Canada Dot Com … Is AWESOME TO DEAL WITH IN EVERY WAY: ①︎ GREAT SELECTION OF EYEGLASSES ②︎ AWESOME CUSTOMER SERVICE ③︎ FANTASTIC PRICING ④︎ FAST DELIVERY

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Rated 5 out of 5 stars

This was the first time I bought glasses online. The lenses were spot on for my prescription but the frames were not a good fit. I reached out to customer support and CA Glasses went above and beyond... See more

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Rated 5 out of 5 stars

The product is very comfortable and works great with my profession, the customer service with getting the perfect lense that suits my needs was exceptional. I have my second pair and will certainly be... See more

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Rated 1 out of 5 stars

I placed an order for safety glasses on September 3rd and have been tracking the shipment closely. The order didn’t ship until September 11th and showed a few movements between September 11–13,... See more

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Rated 5 out of 5 stars

Highly reputable business. I received my sunglasses but there was a slight issue. I was able to text them and actually received a human response. They attentively addressed the issue and sent a n... See more

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Rated 5 out of 5 stars

I ordered prescription safety glasses for the first time and had trouble with the progressive lenses. I contacted customer service, and they responded quickly and professionally. Bria helped me remak... See more

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Rated 5 out of 5 stars

I re-ordered a pair of prescription sport glasses after a 4 year period. The company was very helpful in pulling up my old order and assisting me in placing a new order. A seamless transition which I... See more

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Rated 5 out of 5 stars

This is our second time ordering from CA Glasses. The quality of the glasses is very good. We needed a new prescription because the prescription changed. The customer service was helpful despite a shi... See more

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Rated 5 out of 5 stars

I bought my first pair of sports glasses for pickleball in 2024, and even though I made a mistake and ordered a pair that was too small, CA Glasses turned it into a great experience! I contacted... See more

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Rated 5 out of 5 stars

The Customer Service team is currently remaking my glasses due to an issue with one lens in my second pair of safety glasses. They have been kind, professional and attentive to my problem since I call... See more

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Rated 5 out of 5 stars

The only company I will ever use for my prescription safety glasses. They have been amazing over the years, always helping and making sure I'm happy. Prices can't be beat as well! I've turned on sever... See more

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Rated 1 out of 5 stars

Again, if I could leave a negative 100 stars I would. CAGlasses finally reached out to me to correct the order I never received after I posted the negative review. They recommended 3 different fra... See more

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Rated 5 out of 5 stars

I'm a first time customer of CAGlasses, but not the last time. Aside from great selection, ease of ordering, the entire team is knowledgeable, helpful, professional and they see to it you are a satisf... See more

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Rated 1 out of 5 stars

To be honest the product itself was decent the pricing was a little misleading but not outrageous. The problem lies in customer service there is none.. if there's anything wrong with your order good l... See more

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Rated 5 out of 5 stars

I received my glasses and they were damaged during shipping. I contacted customer service and they are process a new pair right away. I would recommend caglasses to anybody looking for prescription sa... See more

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Rated 1 out of 5 stars

I ordered prescription shooting glasses on September 5tth, it is now November 25th and I still have not seen any glasses. The first order was delayed (eventually lost) due to postage assessment. I was... See more

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Rated 5 out of 5 stars

I had an outstanding experience ordering my glasses from Caglasses.com. The ordering process was quick and easy. Their customer service is outstanding. I was treated with professionalism, patience, an... See more

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Rated 1 out of 5 stars

I paid for my glasses in full and a month later they still have not shipped. Multiple e-mails that were replied with faulse information about production and quality inspection. There are TOO MANY OT... See more

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Rated 5 out of 5 stars

Had a little mishap in the delivery, that was not their error. Bria addressed the issue immediately. She was communicating with me daily trying to rectify the situation. She was professional, co... See more

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Rated 5 out of 5 stars

Very responsive to communication through email. Had an issue with nose pieces falling off of glasses and they sent me a new set of frames to correct the issue.

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Rated 5 out of 5 stars

Excellent service! My glasses were stolen. And the company was nice enough to help me resolve the issue. It's been a very long time since I had such great customer service. Kelly did an awesome job... See more

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Rated 5 out of 5 stars

Slight problem with the pair I ordered because of a stigmatism . Problem was quickly corrected at no additional charge. My new glasses are wonderful. Thank you

Company replied

Rated 5 out of 5 stars

Although the first glasses took a month to arrive, it did not fit me. However, customer service helped me find a new pair of glasses that fits my requirements without any hassle. Thank you for the hel... See more

Company replied

Rated 5 out of 5 stars

New to prescription glasses and need wear safety glasses at my job. CA Glasses went up and beyond my expectations to make sure they fit correctly! GREAT CUSTOMER SERVICE!! I will be back again for my... See more

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Rated 1 out of 5 stars

Avoid like a plague! They will scam you out of your money and gaslight you in the process. They are not UK company. When asked about delivery they will tell you for a mouth that glasses are being... See more

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Rated 5 out of 5 stars

The cycling glasses I received were quite sturdy and the progressive prescription was perfect. Customer service was outstanding in handling a delay in initial delivery not because of anything they... See more

Company replied


Company details

  1. Glasses Store
  2. Safety Equipment Supplier
  3. Sportswear Store

Written by the company

Established in 2006, CA Glasses was born as an alternative for people looking for high quality prescription sports and safety glasses. We develop high quality, ANSI and FDA complied frames and lenses for our consumers, and sell them at prices everyone can afford. CAGlasses is a company with a passion for the eye. Whether you are looking for safety glasses for work, sports glasses for passion or eyeglasses for fashion, buying them in our store is extremely easy and enjoyable. We strive to meet every needs of our customers and leave everyone looking great and happy. Interestingly, our desire for high quality lenses led us to establish an optical lab that make not only high standard optical lenses and but eventually allow us to make medical grade products for doctors and dentists. We are excited about what the future brings and open-minded about finding new technologies to meet our client's future needs.


Contact info

4.2

Great

TrustScore 4 out of 5

218 reviews

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1-star

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Best prices for glasses

They have great prices and great communication.

30 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your kind feedback! We’re glad you’re happy with our prices and communication, and we truly appreciate your support.

Rated 5 out of 5 stars

I had an outstanding experience…

I had an outstanding experience ordering my glasses from Caglasses.com. The ordering process was quick and easy. Their customer service is outstanding. I was treated with professionalism, patience, and genuine care. Bria went above and beyond to address my questions quickly and ensure everything was resolved to my satisfaction. Their attention to detail and friendly communication made the entire process smooth and stress-free. Exceptional service like this is rare, and I truly appreciate the effort and dedication they put into helping me. I would highly recommend caglasses.com to anyone looking for a pair of glasses. you won't be disappointed.

9 January 2026
Unprompted review
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Reply from caglasses.com

Thank you for sharing such a wonderful review! We’re delighted to hear that your ordering experience was smooth and that our team—especially Bria—provided outstanding service. Your kind words truly mean a lot to us. We appreciate your recommendation and look forward to serving you again!

Rated 5 out of 5 stars

Don't be worried about ordering online.

I received my 2nd pair of wrap around bifocal sunglasses a couple of weeks ago. The first pair (different frame) were perfect! The cost was less than half of basically the same glasses at my opticians! The second pair did have a problem with the bifocals, and I was a little worried since I didn't know how this would be resolved. All it took was one email, and they were off and running to make them right! They ask for some additional information, and started right away making the replacements. I was amazed at how easy the process was. It was actually easier than working with my optician.

8 January 2026
Unprompted review
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Reply from caglasses.com

Thank you for your kind feedback! We’re happy to hear you loved your first pair and that our team was able to quickly resolve the issue with the second. We truly appreciate your trust and support!

Rated 5 out of 5 stars

Great selection and options available

Great selection and options available, the support provided due to a frame size issue (my fault) was impressive!!. I will order from them again soon.

12 January 2026
Unprompted review
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Reply from caglasses.com

Thank you for your great review! We’re glad our team could assist with the frame size issue and that you were happy with the support. We truly appreciate your trust and look forward to your next order!

Rated 5 out of 5 stars

Great customer service

Great customer service. Leah helped me understand how my glasses are made.

12 January 2026
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re happy to hear you had a great experience and that Leah was able to clearly explain how your glasses are made. We truly appreciate your support!

Rated 5 out of 5 stars

Glasses arrived on time but there was…

Glasses arrived on time but there was an issue with lens that Bria in customer service did an excellent job to fix the issue. Bria responded in a timely manner and stayed on top of the issue. This one of the best experiences I had with customer service. I continue to purchase from this company in the future.

6 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for sharing your experience! We’re glad to hear your glasses arrived on time and that Bria provided excellent support in resolving the lens issue. We truly appreciate your kind words and look forward to serving you again in the future!

Rated 5 out of 5 stars

Good Prices and Service

I've ordered 2 pairs of sports glasses from CA for my daughter over the past 2 years and have been very satisfied with the price and overall quality of the glasses. Placing the order is easy, but the glasses do take ~3-4 weeks to arrive, so plan accordingly when ordering.

24 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your continued support! We’re happy to hear you’ve been satisfied with the quality and value of the glasses for your daughter. We also appreciate you noting the delivery timeline—planning ahead definitely helps. We look forward to serving you again!

Rated 5 out of 5 stars

Customer service has been very helpful

Customer service has been very helpful. They have followed through and stood behind their products. Would recommend!

8 January 2026
Unprompted review
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Reply from caglasses.com

Thank you for your recommendation! We’re glad to hear our customer service was helpful and that we were able to stand behind our products. We truly appreciate your support!

Rated 5 out of 5 stars

Amazing customer service

The customer service was great and very responsive. I had an issue when the glasses showed up and they took care of it right away.

2 January 2026
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re glad our team was able to quickly resolve the issue and that you had a positive experience with our customer service. We appreciate your support!

Rated 5 out of 5 stars

Great Customer Service

Although the first glasses took a month to arrive, it did not fit me. However, customer service helped me find a new pair of glasses that fits my requirements without any hassle. Thank you for the help. Excited to received my new pair.

5 January 2026
Unprompted review
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Reply from caglasses.com

Thank you for sharing your experience. We’re sorry to hear that the first pair didn’t fit as expected, but we’re glad our customer service team was able to assist you in finding a replacement that meets your needs without hassle. We truly appreciate your patience and look forward to delivering your new pair soon. Thank you for choosing us.

Rated 5 out of 5 stars

Customer service is good.

Customer service is good.

22 December 2025
Unprompted review
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Reply from caglasses.com

Thank you! We’re happy to hear you had a good experience with our customer service. We appreciate your support.

Rated 5 out of 5 stars

Superior Customer Service

The customer service was great and the agents were very knowledgeable.

10 December 2025
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Reply from caglasses.com

Thank you! We’re glad you found our customer service great and our agents knowledgeable.

Rated 5 out of 5 stars

Slight problem with the pair I ordered…

Slight problem with the pair I ordered because of a stigmatism . Problem was quickly corrected at no additional charge. My new glasses are wonderful. Thank you

1 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re glad the issue was quickly resolved and that you’re happy with your new glasses.

Rated 5 out of 5 stars

Best Sports Glasses Company

The caglasses.com company has gone far above what you would expect. My first pair of glasses didn't work correctly. So they asked me several questions, took pictures of how the glasses fit, and are making a new pair with a different frame and lenses. This is what you call customer service at its best. Five Stars is not a high enough rating.

2 January 2026
Unprompted review
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Reply from caglasses.com

Thank you for the amazing feedback! We’re glad we could resolve the issue and provide the level of service you deserve. Your satisfaction means a lot to us.

Rated 1 out of 5 stars

CA Glasses is a JOKE!!

1/2/26 Update
After posting the below review, CA reached out to me to take “full responsibility for the misunderstanding”. They now have offered to send the 2nd remake pair of glasses. We shall see how this goes…

I ordered glasses from CA in August 2025. When I first received my glasses, they were sunglasses and not transition lenses as I requested/ordered. Upon contacting the company, they offered a 2nd pair at 1/2 price. I should have just gotten my money back then but I went ahead and ordered the 2nd pair. When I finally received them, the lenses were so thick and heavy that I couldn’t wear them. I contacted them and while waiting to hear back, I went to Walmart who informed me my no line ‘line’ was in the wrong place and that’s why I was having some vision issues. I ordered a 3rd pair of glasses from Walmart and got them with no issues in 5 days. Still waiting to hear back from CA, I contacted them again to let them know the line was in the wrong place and they offered to remake BOTH pair of glasses. I agreed and waited some more. Upon making 1 pair, they asked if they could send them to make sure they were correct before remaking the 2nd pair. I obliged and after ordering glasses in August, I finally received a pair that I could wear and see out of on 12/20/25!!! YES, it took 4 months to get ONE correct pair!!!! The company then contacted me on 1/1/26 to let me know they will NOT be remaking the other pair of glasses due to when I originally received the 1st pair of sunglasses (which should have been transition lenses) I let them know the VISION was fine - I didn’t realize the line was off as I’ve never worn bifocals before and therefore had no clue where the no line was supposed to be. Upon speaking with Kathy on 1/1/26, the case has been closed, I paid for 2 pair of glasses through CA (3 total when you add the Walmart pair) - I have 3 pair but only 1 of them is useful and wearable and CA could care less about helping make this right. I highly suggest you DO NOT order from them!

Please note - I originally ordered in August 2025 & finally received 1 pair of glasses in December 2025.

Also - all of these 5 star reviews they have are fake. They request you leave them a 5 star review, screenshot it and send it to them in order to receive free shipping!!! How are you supposed to leave a review BEFORE they ship your order. 1000% a SCAM company!!!

31 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for sharing your experience. We sincerely apologize for the delays and the issues you encountered with your orders. This is not the level of service we strive to provide.

While we were able to successfully remake one pair to meet your vision needs, the additional remake fell outside our warranty timeframe based on the original delivery date. We understand how frustrating this was, especially given the overall timeline, and we regret the inconvenience caused.

We also want to clarify that customer reviews are voluntary and reflect individual experiences. Your feedback has been shared with our team as we continue working to improve our processes and communication.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Poor customer service - takes forever to get the product

I placed an order with this company for a pair of sunglasses on November 18th. It's now December 30th. This was supposed to a Christmas gift. This company's customer service keeps telling me that the glasses are going through quality testing phase. I've got better results from my local optometrist. Avoid ordering anything from this company.

30 December 2025
Unprompted review
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Reply from caglasses.com

UPDATE : UPS 1Z819E6R0397158178 delivered 11:59AM

We sincerely apologize for the delay and for the frustration this has caused, especially since the order was intended as a Christmas gift. We understand how disappointing this experience has been.

Your sunglasses were held longer than expected in our quality control process to ensure they meet our standards, but we recognize that this delay was unacceptable and that our communication fell short.

UPDATE: shipped via UPS 1Z819E6R0397158178 currently in transit

Rated 5 out of 5 stars

Easy to place order

It was easy to place my order. Glasses were everything that I expected. Good fit and comfortable.

4 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for your feedback! We’re happy to hear you’re satisfied with your glasses and the ordering experience.

Rated 5 out of 5 stars

Great customers service

Great customers service. Effective and prompt communication!

28 December 2025
Unprompted review
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Reply from caglasses.com

Thank you for the kind words! We’re glad you had a great experience with our customer service and communication.

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