Trustworthy and that's the most important thing regarding casinos. I love Cafe and their sister sites as well. The bonuses are like none other. U play your deposit 1st and if you hit on it just cancel... See more
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Y'all been going down hill for a while. Daily bonus would not have hurt. Show appreciation. You always had great customer service until now. Won't be back after 4 years with you I'm good ty
Company replied
Y'all been going down hill for a while. Daily bonus would not have hurt. Show appreciation. You always had great customer service until now. Won't be back after 4 years with you I'm good ty
Company replied
Cafe casino has a ton of different options for extra perks or casino money. Trivia is always fun and their customer service reps on discord are awesome.
Company replied
Company details
Written by the company
Get away from it all with Cafe Casino. We’re all about making sure you get the most out of your gaming experience in a truly unforgettable atmosphere. Come discover a world of stellar promotions, incredible online casino games, five star customer service, a secure and mobile-friendly website, and fast and free payouts. The industry is full of online casinos, but we’re the only ones who take care of you. So, don’t sweat the small stuff, kick back and escape from the daily grind with Cafe Casino.
Contact info
United States
- cafecasino.lv
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3.7
Average
827 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
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I’m so disappointed
I’m so disappointed. I just received an email stating that my account has been closed due to fraudulent activity after a big win. I transferred the money out to Bitcoin as suggested on the site. The email states that my deposit has been refunded and all winnings have been seized. I’m genuinely not sure as to why this happened and I’ve only used the site a handful of times. Today was my first time just really playing the games. I was super excited about my win just for them to permanently disable my account. Has this ever happened to anyone? I don’t recommend using this site. All that time wasted, winnings taken back, why???
28 June 2026
Unprompted review
Reply from Cafe Casino
Update:
Thank you for taking the time to provide the information we requested here.
We can confirm that the decision to permanently disable your account was communicated to you via email. When an account is reviewed, our team conducts a thorough investigation of all relevant account activity and carefully evaluates the evidence to determine whether our terms have been violated.
While we are unable to disclose the specific details of our investigation, please be assured that the decision was made with careful consideration and is final.
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We understand that receiving notice of an account closure and the forfeiture of winnings can be disappointing. Account closures and the seizure of winnings are only carried out following a thorough review when activity is found to be in breach of our Terms and Conditions.
If you require any clarification, we suggest reaching out to us directly.
Everyone is always so nice and helpful
Everyone is always so nice and helpful. Never have had a problem
28 June 2026
Unprompted review
Reply from Cafe Casino
Thank you for your kind words and for taking the time to share your experience!
We appreciate your support and look forward to continuing to provide you with a great experience.
Slots can be tough (it’s gambling after…
Slots can be tough (it’s gambling after all). But they can also be good. Fair to say the lows are lower than land based casinos and the highs are higher.
However, what is exceptional is withdrawing funds. Withdrawn hundreds of times, never an issue, always very quick (99% under 20 minutes from request)
24 June 2026
Unprompted review
Reply from Cafe Casino
Thank you for taking the time to share your experience!
We appreciate your honest perspective and are happy to know that our withdrawal process has consistently met your expectations. Providing fast, reliable payouts is something we take great pride in, so it's wonderful to know you've had such a positive experience.
Thank you for your continued trust and support. We wish you many more exciting wins in the future!
I joined and got lucky within the first…
I joined and got lucky within the first 20 minutes of playing. So it's difficult to complain so with that being said I say thank you and five stars I got paid so don't be afraid. If I may make a suggestion that one be able to type in the date of birth rather than Thank you
16 June 2026
Unprompted review
Reply from Cafe Casino
Thank you for choosing to play with us!
We're thrilled to know you're off to a great start, and that you've had some rewarding gameplay so far. We also appreciate your suggestion, feedback like yours helps us identify opportunities to improve the player experience.
We wish you the best of luck in your future sessions!
Love it there was a mistake but they…
Love it there was a mistake but they fixed it and got money to me
24 June 2026
Unprompted review
Reply from Cafe Casino
Thank you for your review!
Providing reliable service and support to our players is very important to us, and we're glad we could assist. We appreciate your understanding and thank you for choosing to play with us!
So far so good
So far so good, hit and did the playthrough. Withdrawal was straight forward if you're crypto savvy.
21 June 2026
Unprompted review
Reply from Cafe Casino
Thanks for the great views!
Glad to hear everything’s been smooth so far and that the withdrawal process went well for you. Crypto can definitely make things quicker when you’re familiar with it.
Appreciate you sharing your experience ; we’re happy to have you with us and hope it keeps going just as smoothly!
The newcomer bonus was a nice perk
The newcomer bonus was a nice perk . But the amount of time it takes to cash out and not being Able to deposit while a withdrawal is pending kind of sucks. Other than that it's a Great time !
23 June 2026
Unprompted review
Reply from Cafe Casino
Thanks for the honest feedback
We really appreciate you sharing both sides of your experience.
Glad to hear the newcomer bonus was a nice perk and that you’re otherwise having a great time with us
We hear you on the withdrawal timing and the limitation on deposits while a cashout is pending. Those processes are in place for security and processing reasons, but we understand they can feel a bit restrictive at times. Your feedback is noted and will be shared with the relevant team as we continue improving the experience.
Appreciate you being here with us, and we’re happy you’re enjoying it overall!
Amazing all around!!
18 June 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your experience!
Reply from Cafe Casino
Thank you for taking the time to share your positive experience, and congratulations on your winnings!
We appreciate your support and wish you continued luck and success in your gameplay.
Great experience ever it’s a blessing
Great experience ever it’s a blessing
15 June 2026
Unprompted review
Reply from Cafe Casino
We're glad to hear you've had such a great experience with us. We appreciate your support and look forward to continuing to provide you with an enjoyable experience.
love it
love it. Easy process from start to finish. They are double licensed also, I can ride with that! 💰 💵
16 June 2026
Unprompted review
Reply from Cafe Casino
We appreciate your positive feedback!
Thank you for placing your trust in our platform and we wish you continued success with your gameplay.
Great games and I won!!
Great games and I won!!! Cashed out at 120.00. only bad thing is I had to make a crypto account because that's the only way you can get paid! Other than that it's a great place to play!!!!
12 June 2026
Unprompted review
Reply from Cafe Casino
Thank you for sharing your feedback and congratulations on your winnings!
We’re pleased to know you had a positive experience overall, and we hope you continue to enjoy playing with us.
Reply from Cafe Casino
If there's any inquiries we can assist you with, we recommend reaching out to our support team via live chat or email.
I would absolutely recommend this game…
I would absolutely recommend this game to anyone. Games actually payout and the cash out process is super simple.
8 June 2026
Unprompted review
Reply from Cafe Casino
Thank you for your recommendation!
We appreciate your support and look forward to continuing to provide you with an enjoyable gaming experience.
Fast and easy
8 June 2026
Unprompted review
Reply from Cafe Casino
Glad to hear that our goal is to keep things fast and easy for you every step of the way.
We're so happy to have you apart of our Cafe family!
🗑️ Trash
I cashed out on a $500 win on 6/5. I have yet to be paid. I used one of the suggestions on the page and everything. They said it was nothing they could do. 🗑️.
5 June 2026
Unprompted review
Reply from Cafe Casino
We're sorry to hear about the confusion regarding your withdrawal.
Upon review, we can confirm that your withdrawal was successfully completed and sent via the withdrawal method you selected. At this point, the funds are no longer being held on our end.
Are you experiencing difficulty accessing the platform or account associated with the withdrawal method you used? If so, have you contacted the provider directly for assistance with accessing your funds or navigating their platform?
If you can provide additional details about the issue you're encountering, we'll be happy to point you in the right direction.
You won't get your money back, even if you win.
Well, it was great in the beginning, I was very excited. I even tried to withdraw $500 that I had won. However, I have no idea where that $500 went. Now, after depositing more money, there is no chance of hitting bonuses or decent line hits...it just doesn't happen.
3 June 2026
Unprompted review
Reply from Cafe Casino
We're sorry to hear that you did not receive the $500 withdrawal you mentioned. However, the fact that you were able to initiate a withdrawal does demonstrate that withdrawals are possible on our platform. While we cannot determine exactly what occurred in your specific case, it is possible that a step in the withdrawal process may have been missed or not completed successfully. We have requested additional information to review your case further.
Please be assured that when withdrawal requests are submitted correctly and all requirements are met, funds are disbursed to our members. Likewise, our bonuses and lines are possible to be achieved.
We wish you better luck in your future games.
They have a lot of different venues to…
They have a lot of different venues to play from table games as well as live table games slot machines anything you can think of I recently cashed out they gave me a $30 bonus for free It was great I turned it into close to 4,000 I couldn't believe it was so easy they have a section called bonus slots made specifically for their bonuses and worked out great I spent a machine and get 3955 roughly incredible I met the rollover requirements in a very short time and the rest of mine I just love it who wouldn't customer service is the best never have a problem chatting with anyone online Cafe casino that's my place had a friend cash up 25,000 that's when I knew it was real thanks Cafe casino
I couldn't believe it when they said pay out within 15 minutes It was true
1 June 2026
Unprompted review
Reply from Cafe Casino
Thank you for your enthusiastic review! We're thrilled to know you've had such a positive time playing with us and congrats on your winnings!
Thank you for choosing Cafe Casino and for taking the time to share your experience with others. We truly value your support and look forward to continuing to provide a fun, seamless, and entertaining gaming adventure.
Best of luck!
This site is horrible I wish I would…
This site is horrible I wish I would have read reviews before I even tried... I won over $125 after losing way more than that but I didn't meet and complete the bonuses so I didn't get any of the money cuz I didn't complete an foolishly deposits the fourth time. Tried to cash out $$83 and change and it went somewhere but not to my account. Talked with customer service which got me nowhere I don't know where my money is or who has it. I will never and I'm going to make I blog about this site to make sure no one else loses money. Worst gambling experience in my life lost a ton of money and I don't know where my winnings went. If it cost me $5000 to make sure the world knows this is the worst gambling site ever, I don't know how this site is still up after screwing over so many players. So what do you have to say about that customer service and the owners of this site??????
31 May 2026
Unprompted review
Reply from Cafe Casino
***UPDATE***
After some investigation, we were able to locate your account and confirm that your withdrawal was successfully processed using MatchPay, the withdrawal method selected during your request. Once a withdrawal is sent via MatchPay, the funds are transferred to your MatchPay account and are no longer held on our platform.
If you're having difficulty locating or accessing those funds, we recommend reaching out to MatchPay's Customer Support team, as they are best equipped to assist with account access and transactions within their platform.
We understand how concerning it can be when you're unsure where your funds have gone, and we're sorry for the frustration this has caused. Based on our records, however, the withdrawal was successfully completed. If you have any additional questions regarding the transaction, please don't hesitate to contact us.
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Thank you for sharing your feedback. We're sorry to hear that your experience has left you feeling frustrated.
Based on the information in your review, there may be some questions regarding both the bonus wagering requirements and the status of your withdrawal. Bonus funds are subject to wagering requirements that must be completed before any associated winnings become eligible for withdrawal. These requirements are outlined in the promotion's terms and conditions.
Regarding your withdrawal, we'd like the opportunity to review the transaction and clarify its status. Once a withdrawal is approved, it is sent to the selected payment method. To review this properly, we would need your account details.
We take concerns regarding player funds very seriously, and our goal is always to provide a fair and transparent experience. We would welcome the opportunity to review your case in greater detail. Once we have the necessary details, we'll share them with the relevant team and follow up with any updates.
Reply from Cafe Casino
Thank you for your kind feedback!
We’re really glad to hear that you’ve had a positive experience and that you find our platform reliable. It’s great to know that you’re enjoying the app and your experience with us.
We truly appreciate your support and look forward to continuing to provide you with a smooth and enjoyable experience.
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