CA Cars Reviews 

65
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Arrive as a customer, leave as family. The team at CA cars are among the friendliest and welcoming you will ever find. They run a fantastic dealership and I know driving instructors from as far South... See more

Rated 1 out of 5 stars

I left 1 star because there is no option for no stars On delivery car beeded hoovering initially asked for aygo suzecar due to fuel economy got landed with a sporty 1500 aygo Within a week dri... See more

Company replied

Rated 1 out of 5 stars

Terrible company. I’m not sure anyone that works for them has any training in customer services. Their e-mails and telephone calls are so unprofessional. Paying an extortionate amount of money each mo... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant and nothing short of exceptional service from CA cars. James Bingley went above and beyond to ensure I got the car I needed. Kept me informed throughout on what was a tricky situ... See more

Company details

  1. Car Rental Agency

Written by the company

Monthly, Weekly, Daily and short term Contract Hire for new & used Dual control cars for Approved Driving Instructors, Schools and PDI's. Used Cars for sale. We are not C A Car Sales LTD in Peterborough. We have been receiving reviews for this company recently.


Contact info

3.8

Great

TrustScore 4 out of 5

65 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(65)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

James Bingley

Absolutely brilliant and nothing short of exceptional service from CA cars. James Bingley went above and beyond to ensure I got the car I needed. Kept me informed throughout on what was a tricky situation for me.
It really felt a personalised service from a friend. James is a credit to CA cars. What's surprised me was that he'd only been with the company for 4 weeks. I'm pretty sure CA cars recognise good employees and I'm sure he'll no doubt further his career if he continues providing the excellent service he has.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Thank you deborah

I had a car from this company when i started on a trainee license and i ran into some issue, just to point out it wasn't ca cars. but Deborah was extremely helpful and couldn't thank her enough for making a process i dreaded to deal with extremely quick and easy. should i enter the industry again i will definitely be returning to ca cars.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

Can’t thank them enough

Can’t thank them enough, caught of guard with car, I called them and talked to the lovely Deborah she instantly helped me get a duel controlled car the same day. I was pretty impressed to be honest.

Thank you

Paul Monaghan

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Purchased a new car I am really happy…

Purchased a new car I am really happy with the service. I was dealing with Carla she was very helpful from the initial inquiry and upto delivery of vehicle. She is very helpful and always replies your messages. She chased up the spare key and had it delivered next day. Very happy. Thanks for all your help.

6 April 2023
Unprompted review
Rated 2 out of 5 stars

Probably Stay Away From Leasing

Here's my most noteworthy points from using this company for 4 years

1. They will give you the lease car for the arranged fee.

2. I'm not sure how to avoid receiving a fee after returning their courtesy car. I returned it as clean as it was given to me, however they charged me valet fees.

3. The one time I ever called their out of hours line, at 1930 on a weekday, I was told to "stop calling this number", and they didn't help me whatsoever.

4. Took 3 months and 8 emails from me to get them to initiate an insurance claim.

5. Of course they have to charge for repairs needed when a car is returned, however £2000 seems an awful lot for a couple of extremely light scratches.

19 January 2023
Unprompted review
Rated 5 out of 5 stars

I just wanted to take a minute to rate…

I just wanted to take a minute to rate my experience at CA Cars . This was a very smooth process from beginning to end. More specifically I would like to give high praise to,Deborah Snedden. Not only was she extremely genuine, but also a true professional.
Shaho Adam

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Unbeatable prices!

Unbeatable prices! When I bought my first car from C A Cars my local Toyota dealership asked me why I didn’t purchase from them. When I showed them the price they said that they couldn’t get anywhere near the discount I was given.
I’ve already bought 3 Toyota cars from C A Cars. My 4th purchase arrived 2 days ago. I have nothing but praise for the personal service received from Clara and her team. You are treated like an individual and not just another customer. I highly recommend C A Cars 10/10!

16 July 2022
Unprompted review
Rated 5 out of 5 stars

Karren Launden has been wonderful over…

Karren Launden has been wonderful over the years we have bought new cars always gone out of her way nothing but a great experience I would highly recommend Karren from Caa cars. Kind regards James from Birmingham

5 June 2022
Unprompted review
CA Cars logo

Reply from CA Cars

Hi Jim!
Thank you so much for your review, i'll pass your kind words onto Karen. I hope you're excited for your new car next month! Goodbye Picanto, Hello Corsa! - Katie

Rated 1 out of 5 stars

Do not use

Having been with this company on and off more on than off for 10 years. I was very disappointed with Debbie Greasley & her attitude towards me. Needless to say I lease a car from CA Cars this gives you zero right to call me and make personal remarks and comments about my private business. Nothing came of the event Debbie as I explained to you, it wouldn't but you were still rude after that point.
I will never use this company again because of you.

13 May 2022
Unprompted review
CA Cars logo

Reply from CA Cars

Hello Robert.
We feel the need to respond to this review in full as we do not understand why you've made these remarks at this late stage, after our professional relationship has ended and many months after the event itself.

We were contacted by a third party making an official complaint about your behaviour at their premises earlier this year.

As you were driving one of our lease vehicles, you were a representation of our company and any significant events will be reported back to us by the businesses you frequent under our maintenance contract.

We take these complaints seriously and investigate thoroughly to respond to the third party involved. We have professional relationships with various entities and need to keep these to ensure the running of our business.

Debbie Greasley, as your account manager, called you to let you know of the allegations against you. You then shared your side, which she listened to.

We will not be sharing the exact details or the company name in this response but we feel it very wrong that you have posted a 1* review based on this incident. As the owner of the vehicle in question at the time, we simply tried to step in to help mitigate between you and the third party, whose complaint was raised to us by your own actions.

Please feel free to call into the office to talk to Debbie on 01162849067 as we're more than happy to discuss the events that took place.

The CA Cars Team

Rated 5 out of 5 stars

It has been a pleasure dealing with…

It has been a pleasure dealing with CAcars, professional, friendly and always helpful and guide all the way through from start to finish to make the whole experience a pleasure. If your looking for a car give these people a look first.

8 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I've just received my new car which i'm impressed with yet again, thankyou Karen so much for the time you have given me, top class company, many thanks to Lotte and Dee for their help as well

28 October 2021
Unprompted review
Rated 5 out of 5 stars

Good car

Good car, good value, helpful, friendly, efficient. What else could you want?

5 August 2021
Unprompted review

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