Byzantium Collection Reviews 

561
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company, sharing how happy they are with their purchases. Customers genuinely love the beautiful jewelry, noting that the sparkly items match the website photos perfectly and arrive in lovely little pouches. People also frequently mention that ordering is straightforward, customer service is wonderful, and delivery is very prompt across multiple orders. Some reviewers were not happy with delivery hiccups, mentioning specific instances where items failed to arrive or packages got stuck because postage was unpaid. Despite these occasional delivery setbacks, consumers remain largely satisfied with the overall quality and charm of the products they receive.

What people talk about most

Product

Consumers express immense satisfaction with the products, highlighting their beautiful designs, great... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well made,... See more

Delivery service

People report positive experiences with delivery service, highlighting quick and prompt shipping times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.

Rated 5 out of 5 stars

Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more

Company replied

Rated 5 out of 5 stars

The whole experience of buying from this company from ordering to receiving the jewellery was really positive. Ordering was straightforward and delivery was very prompt. The quality was fantastic an... See more

Rated 5 out of 5 stars

The bracelet &necklas I ordered came earlier than I thought items were beautiful.Would recommend you .


Company details

  1. Jewelry Store

Written by the company

Offering elegant and affordable jewellery since 1991


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

561 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(561)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Didn't have the product we needed but promptly let us know and offered an alternat. We refused the alternative and without question they ordered in and delivered the product originally needed in good time.

5 July 2024
Rated 5 out of 5 stars

Love this shop

As always quick delivery and a perfect item received well packaged in a nice gift box.
Purchased for my daughter’s birthday to sparkle in the sunlight in her bedroom.

17 May 2024
Rated 5 out of 5 stars

Fantastic company

Fast delivery, lovely packaging, hassle free and their products are just stunning. I have ordered twice now and will happily order again. Fab company thumbs up from me….

17 May 2024
Rated 5 out of 5 stars

Extremely prompt delivery 😍

My amazing jewellery arrived less than 24hrs after I had ordered it online .
I have previously bought jewellery from this company and have been extremely pleased by it's quality . I am very fond of the Paua shell collection with it's blue and green tones . The included jewellery pouches are a welcome gift bag 😍

18 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look