Savi Reviews 126

You have made this very easy to get back on track! Thank you! Getting set up with my spouses information was kind of frustrating, but it worked out. I am still going through the process but so far not disappointed.

I find SAVI's web interface to be sorely inadequate. It leaves much to be desired in terms of navigation and is full of user friction points. I cannot find what I'm looking for and when asking for support via email or webform, SAVI does not respond in a timely manner or with a direct answer to my question. I am unimpressed.

Gave me the assurance without the headaches that I am properly filed and recorded for my repayment plan.

The savi team was great in supporting me with my student loans and forgiveness. Having a team of knowledgeable people supporting you through tough times and and navigating loan forgiveness was so helpful. Having the savi team during COVID was so important to myself and my family.

I loved that I had access and help for my loans.

I am always pleased with Savi support! They got back to me in a timely manner.

After contacting Team Savi, and giving me suggestions on what to tell my lender, they are. finally working to get my loan forgiven.

Although I have not yet had the opportunity to work with a consultant, I am still writing this review due to the lack of communication and assistance from Savi. I met a rep in person, set up a calendly appointment, then rescheduled four times. The 3rd appointment the consultant messaged me within the hour prior to cancel. I rescheduled the following week and sat in the zoom room for 15 minutes (of a 30 minute slot) and they were a no show. I texted and have not heard a word from that individual since!
I also reached out to one of the co-owners and requested assistance in connecting with a different consultant. He said to email him. I did. No response.
Sounds like a good company to help advise about student loans but unfortunately, I am not going to pursue this route any further. I’m seeking them out when they should be following up with me.

I don't know where I am in the process of PSLF. I need some communication.

Total waste of your time and money. They provided no help with my loans and in using them I cost myself time, money and accrued interest from their lack of action. Stay away from this useless company.

Customer service won’t respond to calls or emails. They tell you to use a link that doesn’t exist on the website. Worst service I’ve ever experienced.

Without your service I would not have been able to consolidate my loans.

I found all my info!

Consolidated PLUS Loans and received better monthly payments in alignment with retirement

Well, the main focus of consolidating my loans and detaching myself of joint loans, I not seeing any benefit. My loan payment is now $1560/month! How it all that Savi helped me with end up costing me more?

I signed up for Savi early in the pandemic, my student loans didn't qualify for any programs at that time, so I forgot about it. I figured I wouldn't get any help because my loans were in a grey zone, then earlier this year Savi reached out to me to make sure I knew there were new changes and I would now qualify for some level of forgiveness. They reached out in plenty of time for me to easily meet the deadlines to apply, and provided really easy to follow steps. When I needed to ask a very specific question via email, I got a timely response from a truly helpful, actual person with the info I needed AND they followed up with an offer to help further.

Personal connection. Clear information. Immediate action.