I really can’t commend the Profeline telescopic cat wand highly enough. With big boy bengal and Maine coon cats standard wands are far too mortal, this costs more but is better value in the long run b... See more
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See what reviewers are saying
Bought a dog bowl set that was not fit for purpose (unstable in normal use). Reported the fault within days and requested a refund under the Consumer Rights Act 2015. The company refused, repeatedly... See more
I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... See more
I stumbled across Bymit after a Google search for "cat cardboard scratchers". The products they offer are great, very aesthetically pleasing. I have 2x ragdolls who love their cardboard scratchers & a... See more
Company details
Written by the company
Dog & Cat Lifestyle Online Premium Shop
Contact info
60 Suttons Business Park, RG6 1AZ, Reading, United Kingdom
- Info@bymit.co.uk
- bymit.co.uk
4.2
Great
272 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best price by far and very efficient…
Best price by far and very efficient service. Can't fault them.
12 July 2022
Beautiful collar and arrived quickly…
Beautiful collar and arrived quickly and well packaged. Couldn’t be happier!
30 June 2022
Excellent products
Excellent products , packaging and delivery. I love the quality of the raincoat.
20 June 2022
very good efficient setvice on toim
16 June 2022
Order arrived safely & very quickly.
The first part of my order arrived safely & very quickly. Looking forward to the safe receipt of the remainder.
13 June 2022
Excellent service and quick delivery…
Excellent service and quick delivery before a bank holiday.
Thank you
3 June 2022
Wrong product received
28 May 2022
Reply from BYMiT
Hi Qingshen,
We are sorry for this inconvenience, our staff did make the mistake and sent a different colour of your ordered, as we discussed through email chat, we've sent a DPD collection free label for you to complete the return and exchange.
Thanks for your order with us.
Best, BYMiT Team
Top notch service
Top notch service. Very professional and no issues at all. My order went smoothly, it was very well packed, and the online account management for subscriptions etc. works flawlessly.
27 May 2022
Amazing bag
Amazing bag! My dog loved it straight away and had a little nap!
Highly recommend it.
14 May 2022
Great product and quick delivery
12 May 2022
Awesome company to deal with
Awesome company to deal with , no doubt I will be returning :)
9 May 2022
All products I have purchased have been…wonderful products
All products I have purchased have been of great quality! I will definitely want to purchase more in the future for my cats.
4 May 2022
Quick delivery and very helpful
2 April 2022
Great Company, Excellent Service
Everything regarding my order with BYMiT was positive... packaged with extreme care and thought... delivered without any issues.... would definitely recommend.
23 March 2022
1st horrible experience I faced …
I would be very happy without even a star.
I bought Ultra litter attractant my cat didn't care about it so I bought your Ultra Unscented to mix it with like you advised and still my cat didn't seem to be attracted to it at all, not just that.
both litter are expensive and i paid next day delivery for the second one which the DPD guys didn't try to deliver it and said that they tried 3 times and didn't think not even once to leave a card as a proof even though its a building with 3 floors and different companies so its always someone to open the door.
in the end i had to walk a mile to collect it and argue with the ignorant shop keeper because they put the company name" James Taylor" instead of my name so he refused to give me the parcel till after 15mins arguments and show him a proof of the mistake and had to walk back with a heavy parcel with bloody high heels on... Hated your stupid company. never had this kind of problem in my life.
23 March 2022
Reply from BYMiT
Hi Siham,
We are sorry to hear you got so bad DPD Next day delivery experience. As we discussed by email, we fulfilled your next delivery order on SUNDAY and we've been told by DPD that they had 3 delivery attempts before making collection only service. and we just checked the records of the label printed on the box, there did have your name as the main contact followed up with your company name and address. This entire shipping address is exactly same as the info you provided when you made the order.
We hope your cat enjoys our product and we feel pity to see the review along with our quick response through email. We do apologise for any inconvenience because of the DPD and thanks for your shopping with us anyway.
All the best,
BYMiT
Excellent scratching post
I bought this to replace a traditional much-loved (and used) cat scratcher. She loves this one even more - scratches it all the time and often uses the base as a handy seat when not scratching. It's much nicer looking and discreet than its predecessor. It's held up well under use so far and the assembly instructions were clear and easy to follow.
4 February 2022
Easy to use website
Easy to use website. Building up their product slowly but they seem to have the right ethics. Easy to order and had a £10 voucher off when signing up. Slightly expensive food for a dog but good quality so hope they do more offers.
3 February 2022
The best choices of products around and…
The best choices of products around and the best customer service too!
2 February 2022
Excellent service from that company
23 January 2022
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