buzzedibles.org 

I placed an order in January, but it still hasn't arrived. It is now March. After emailing the company asking for a refund or update. I still have yet to receive a response. It seems that the business is no longer operating as it once did, as my previous orders were processed efficiently. Warning others that the business may not be functioning properly, and it shouldn’t be advertised as if it is. Very disappointing , hopefully all is well with the owner and hopefully i get my money $150 back!! Very Unfortunate!!

I’ve been a customer for a few years, the products are extremely high quality. I’ve had a couple of issues with mail and every single time it was corrected even if it wasn’t anything they did. I even had them make up an order that was fine, but wasn’t perfect, so they compensated the order anyway. My last ordered was delayed, but arrived in perfect condition. Thanks again!!!

Don't waste your money. Been waiting for Months now. Months. Not days, or weeks. Months to accept my order and will not respond to any of my emails or anything. Absolute trash.

Made an order on August 28th. Email has been shut down to ask for help, and we have received no response regarding when we can expect to receive our package. I have made multiple inquiries, both on their website and via email.

This is an absolute scam! DO NOT USE THIS WEBSITE!!! Stole $500 and have never received the package.

Ordered over a month ago, order is on hold with no feedback I am returning customer for past few years but it’s frustrating the contact emails bounce back and the online chat doesn’t work. Seems this is happening to several of us. What do we do now to get our orders or get our money back?

These people make an absolutely GREAT product but they are endless frustrating to deal with every time I try and order. EG, my latest order was made 12 days ago ad still no product and no response from them despite 3 e mails to ask what is going on? This kind of thing has happened continuously. I am afraid I will likely take my busines else where due to the poor customer service experience they can't seem to help but "provide" to their so called valued customers

July 7, 2025. Took my money and never delivered. Ordered June 19th

I have always, until recently, had a great experience with this company. Wonderful variety of products and the time from ordering to receiving my order had always been exceptional. I don't know what had transpired but business as usual as fallen off. I truly hope management can get back on track and continue to offer and supply customers as they always had.

Zero rating
They can not be reached period
Shady overpriced product. Waiting for over 2 months for an order. We were advised by a retired law enforcement officer to stay clear of scam operators such as these. Will be reported to Canada drug enforcement

Order has been on hold since may 9th, what does this mean and how does one speak to someone about it? Or is there a cancellation option?

This company has zero communication , Emails don't work , Live chat doesn't work and they have billed my CC twice for the same order , This is what you do to repeat customers ???? Never again .

Placed an order 2 weeks ago and has been processing since, cannot find live chat function and emails bounce back. I’d like my order or a refund.

Unprofessional, Unreliable and Unreachable

For years I have been ordering from this site with no problems. Recently, my order has been stuck in "processing" status and I haven't been able to contact them. Their email address appears invalid.

We received our order but are missing two items. I have tried reaching out via email and the email keeps bouncing back. I have also tried using their online contact form and it won't send - states there is an error.

I just want to contact and see if the two items are coming separately.

I am hoping they will see this and reach out to resolve.

Whoevers runs “Buzz Edibles” is either in partnership with “Magic Mushies”, or it is run by the same guy. Dont give your customers $200 gift cards only to waste their time and not send the product. I placed an order over the holidays, in which it took you or your partner nearly a month to send. As an apology you give me a gift card. I use it and you dont send the product..cant leave a honest review because you filter out all the bad ones. Contacted Canada Post and they said the seller has not sent the parcel..its April. I ordered back in Feb. Do better.

UPDATE-
Received an email via Canada Post in regards to an order being sent out. Thanks. But not really. It is now May 14th. Order was placed more than 3months ago. Still no response from said company (Magic Mushies, and Buzz Edibles). I will never purchase from either of you again. EVER. There are plenty of M.O.M dispensaries around. You guys are not exclusive. Your poor communication and bad customer service will surely be enough to turn your so called “loyal customers” away to other, RELIABLE shops. Additionally, based on your replies to other reviewers, you seem highly unfit to be running this “so-called” business. Way too emotional. Swearing at your customers. Harassing customers thru a private email.

I had previously posted my belief I had been ripped off because I hadnot received my order or advised where it was. I received the order today a month after placing the order. The product is what I expected and the company sent a gift along as well. I would request the company upgrade their communication with customers when orders are not processed in the 48hrs

If there was 0 they would get it. I bought from them and they shipped it to Toronto and not my address. Fighting with them for money back. They got back to me and said this was the only addresses so we shipped it there. Someone got a great candy for the holidays worth $300 bucks. Asked for refund cause not at all my fault. Nope next time pick it up .. if that was even an option. Worst part is anything happens to anyone taking these my name is all over this package. No customer service at all here. No number to talk to someone guess I've been taken by this fraudulent account ???

Let me update this. 1:30 am get a threatening call from guy from buzz edebiles telling me I bought illegal drugs from him and coming to get me and my bitc# of a wife. Nice man. So if anyone knows who owns this I would like to know. Thanks

I wanted so badly to buy from this place. So I uploaded my medical cannabis license to their site months ago and waited for it to get reviewed. And waited. And waited. I sent them email after email, asking when it might be reviewed, but I never once got a reply. Finally, I tried their ChatBox. The following is an exact, word-for-word transcript of the conversation. I took screenshots of this person’s appalling treatment of me for evidence. It’s clear this person should be fired. They are not cut out to deal with the public.

Me: I need assistance. I uploaded my medical cannabis license months ago and it seems like no one has even looked at it.

Buzz: We're currently unavailable.

Me: Hello? Could someone PLEASE get back to me? Omg, I just want to buy stuff from you and you're making things exceedingly difficult for me to do that!

Buzz: We're currently unavailable.

Me: I'm actually afraid to buy from you now because your customer service is sooo terrible.

Buzz: Please do not order form us then
We have excellent products and prices,our clients have been with us for many years.

But we are also a small business experiencing a national crisis right now, and if you do not have patience and just want to tell me how terrible I am, please do not order from us.
Cheers

Me: Excuse me, but I uploaded my medical marijuana license many months ago, long before the mail strike, and it has still not been reviewed. I have tried to contact you through email or your chat service at *least* seven times, and this is the FIRST time you’ve reached out to me. I really want to buy a certain product from you, but you must understand my hesitancy when I never hear back from you!!!

[At this point, I purchased the product I wanted from an infinitely nicer company, and pasted a screenshot of my receipt into the ChatBox.]

Me: You just lost yourself A LOT of business dude. I have a lot of money and a lot of chronic pain.

Buzz: We're currently unavailable.

Buzz. Cool, this is my first week and I refuse to be shat on, so enjoy getting shit products from other places. There is a reason why our clients have been with us for years.
Call me when you want to order a KG then you can rub that in my face man.

Addendum:
The customer service rep I complained about read my review, and instead of responding publicly on this forum, he chose to harass me in a private email. This is what he wrote, verbatim:

Show me all your emails that you sent?

Where are they???
Just your registration and the stuff from chat THIS WEEK.

Show me the email that says we recived your medical license?????????

OMG, maybe........maybe you NEVER uploaded one?!?!?!!??!

Tell me please, which name is yours???????

[here he shows me a screenshot of some Buzzedible clients’ medical licenses that were uploaded in 2021 and 2022]

I have actual proof of every thing you have sent.
You can send me pics of another bussiness but not anything having to do with your medical license submition, zero proof.
I may not be cut out for customer service but its because I refuse to be lied to and shat on, thanks for the feedback though.
You did not get what you wanted so now you make lies, thanks for helping me dodge the drama train, you can post that where ever you like!

Cheers
Eli

I responded by sending him an email with a screenshot of their website where it shows I uploaded a photo of my medical license—“Status: pending review and approval”.

I also sent him three screenshots of the three emails I sent him, all with my medical license attached.

I told him that I considered his email to be harassment, and that my time is too precious to make up lies about someone I know nothing about and care nothing for. I then told him to leave me alone.

Great customer service! Great products!

I will never ofer from them again. I ordered o Saturday and we arenow tuesday and package still isnt sent or processed. When i oder i expect deliver within 5 days and with these guys it never seems to happen. Always draggin their feet..well no more. I will ever buy here again. There is better out there and i will find it. I will also do all within my social media to prevent anyone else from doing business here. .i gave youchance after chance and you just dont care.. i still have even gotten any response from the first 3 issues i had and tried to communicate that...ignorance is bliss...and costly... 2 days after i posted this very review. These liars replied to this saying i dodnt even order.. i have tracking # proof of payment and acceptance of that payment..and these guys trying to make me out to be a liar. I may contact the better busness bureau....but what do expect from a bunch of drug dealers? Honesty?..lmao