Currys Business Reviews 

4,693
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,153 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the knowledgeable store staff and dedicated customer support team for being extremely helpful, polite, and exceptionally quick to resolve any arising issues. Many people emphasize that representatives consistently go above and beyond to ensure a remarkably smooth purchasing and returning process for everyone. Some reviewers were not particularly happy with unexpected order delays, missing items, and poor communication regarding delivery updates. A few consumers also mentioned frustrating difficulties with incorrect product specifications, unhelpful third-party suppliers, or entirely unresolved appliance installation problems during their purchase.

What people talk about most

Staff

Clients share positive opinions on staff, noting their proactive communication, friendly approach, and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising helpful, professional, and quick... See more

Service

Customers consistently note positive experiences with service, highlighting helpful staff and smooth... See more

Product

Customers had ambiguous experiences with product offerings, noting both positive and negative encounters.... See more

Order

Consumers find order experiences to be mixed. While many reviewers reported severe delays, uncommunicated... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently Special thanks to floor manager " Irrus " for technical support... See more

Company replied

Rated 4 out of 5 stars

Had difficulty ordering on line with the payment page. I rang the help line and spoke with a very nice man called Paul. He put my mind at rest and helped me order the washing machine I required. Thank... See more

Company replied

Rated 5 out of 5 stars

The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brillia... See more

Company replied

Rated 5 out of 5 stars

Absolutely Fantastic Service I honestly couldn’t be more impressed with the service I received from Angel at Currys Business. From start to finish, she looked after everything brilliantly and... See more

Company replied


Company details

  1. Computer Store
  2. Appliance Store
  3. Electronics Store
  4. Kitchen Supply Store
  5. Telecommunications Service Provider
  6. TV store

Written by the company

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.4

All reviews

(4,693)

1,140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hayden Webb Fantastic on the phone and…

Hayden Webb Fantastic on the phone and sorted out my query within 10 minutes via a quick email. The fastest response and resolution I’ve ever had. I had doubts before I used curry’s business but now I feel like they are a business partner I would like to work with more in the future. Keep up the good work Hayden.

11 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you so much for taking the time to share your positive feedback about the service you received — it’s truly appreciated! We're delighted to hear we've become a trusted business partner.

Rated 5 out of 5 stars

Polite & very helpful

Lorna from business customer service was very polite from start to finish, understood my needs and the situation i was in and did everything to help me. A real joy to connect with.

11 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear about your positive experience! It's wonderful to know that our team member was polite, understood your needs, and provided such helpful assistance. We appreciate you sharing your kind words.

Rated 5 out of 5 stars

Always used currys for my business…

Always used currys for my business mobiles customer services is 10/10

11 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear that our customer service has consistently met your expectations for your business mobiles. We truly appreciate your loyalty!

Rated 5 out of 5 stars

Very helpful and available team

Very helpful and available team, enabled us to quickly select the best product for what we required, and complete our purchase.

6 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so pleased to hear that our team was helpful and available, enabling you to quickly select the best product and complete your purchase. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Speedy workstation delivery

Currys business Account Manager Daniel Green was great in a recent purchase discussion for business hardware. His communication was quick, efficient and friendly whilst explaining everything well. He advised about products that would compliment what I had already chosen and he arranged delivery and explained timescales involved (which the wider team then over delivered on by having the equipment arrive by lunchtime the following day). The equipment I chose was in stock, which obviously helped, but Daniels speed, and the systems behind him, to process the order ensured a swift delivery. Thank You

8 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your positive experience with our team and the efficient service you received. It's wonderful to know that our communication and speedy processing led to such a swift delivery. We truly appreciate you sharing your feedback!

Rated 1 out of 5 stars

Poor stock control

Placed order. Paid £20K on credit card to secure stock at Friday lunchtime under advisement from acc manager.
Monday: stock unavailable cannot complete order.
Multiple emails required to initiate a slow refund and credit notes arrived instead requiring further clarification.

31 July 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

Rated 1 out of 5 stars

very bad experience with installation

very bad experience with installation. twice faulty installation and could not fix it so will not use them again

27 July 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morning,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

Rated 5 out of 5 stars

We are a new business customer

We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less than 24 hours, and we received our order the very next day! Brilliant support from Matt and super easy for us to select Currys Business because of it. Thanks so much!

7 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're delighted to hear about your positive experience with us, especially during your procurement process. It's wonderful that our team could provide such efficient support, leading to a quick and easy order. Thank you for choosing us!

Rated 1 out of 5 stars

Incompetent to the highest degree

Incompetent to the highest degree. I came in asking for a long mac charger and was given a short iphone charger. This also took over half an hour out of my day to sign up for a measel 5% off with your lackluster business hub. You really need to shape up if you want to survive this current climate because you won't be the big fish you were much longer.

EDIT: I don't understand why you are responding to this. You hounded me repeatedly for a review and I gave you one. I won't get back my time you wasted. There's nothing you can do to rectify this. I just gave you a review because you kept asking. Maybe stop pestering people for reviews when you're not going to like what they say. This is also not an unprompted review I click on the link on the email. I have a receipt right here that I would attach if it would let me.

22 July 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Morinng,

Thank you for leaving us a review, I am sorry to see you have had a poor experience with us.

Please can you contact getintouch@business.currys.co.uk with your account code, sales order number and the issue you are facing so I can look into this for you

Thank you

-Danielle

Rated 5 out of 5 stars

Excellent assistance and Customer Service

Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again. As the bill was late being paid there was a block on the tablet for calls and roaming wifi. I assured Jesse I had paid this and she was kind enough to get this lifted provided that payment came through within a certain time. This really assissted in keeping our business running smoothly and without delays and frustrations. Thanks for your assistance Jesse, much appreciated.

7 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so pleased to hear about the excellent support you received with your billing query and how it helped keep your business running smoothly. It's wonderful to know our team could assist in resolving the issue efficiently. Thank you for your kind words!

Rated 5 out of 5 stars

Very happy

Francesca, Daniel, Matthew, and Samuel, thanks to you guys we keep buying from Currys. Many thanks

7 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear our team provided such a positive experience! We truly appreciate your continued support.

Rated 5 out of 5 stars

Full ownership of problem (missing…

Full ownership of problem (missing parts of order) and fix by Francesca

7 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear that we could resolve the issue with your order. We appreciate your kind words!

Rated 5 out of 5 stars

Spot On customer support at Currys Business.

The customer support at Currys Business is fantastic and obviously realise that in business you need a quick response so that you can get on with your business. Full marks to Francesca she was brilliant, she had all the answers to my queries, deal with them efficiently and was very pleasant to deal with. Thank you Francesca you have made my day.

7 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We appreciate your positive feedback! We're happy to hear that our customer support was fantastic and that your queries were dealt with efficiently. It's great to know that our team provided such brilliant service. We will pass this on to the relevant team.

Rated 5 out of 5 stars

From start to finish the service and…

From start to finish the service and communication were excellent. One of the items developed a fault and the return was quick, free of charge and faultless. Communication via the contact Francesca was very professional.

7 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Thank you for your wonderful review! We are so pleased to hear that our service and communication exceeded your expectations, even when a return was necessary. We appreciate your kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service, great communication. Delivered on time with professional delivery drivers

5 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We're so happy to hear you received excellent service and that our delivery drivers were professional and on time. Thank you for your kind feedback!

Rated 1 out of 5 stars

Disappointed

Honestly so disappointed with business customer services at Staples Corner. I have had an issue with my fridge since I installed it and they still have not sent anyone to replace it...this has been going back and forth since June. So upsetting

6 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

Good Afternoon,

Thank you for leaving us a review, I am sorry to see you have been experiencing issues at a store.

Please could you send your Business account code and sales order number to getintouch@business.currys.co.uk so I can look further into this for you

Thank you

-Danielle

Rated 5 out of 5 stars

Re:Francesca who Business Support…

Re:Francesca who Business Support Specialist
Currys Business, 6th Floor, Merck House,
Poole, Dorset, BH15 1TW.

Francesca has provided me and my Company with a great service this saving much of our precious time.

Emails have been responded to promptly thus solving any issues we have and addressing our queries.

It has been great customer Service. 10 out of 10

6 August 2026
Unprompted review
Currys Business logo

Reply from Currys Business

We are so pleased to hear about your positive experience with our business support specialist. It's wonderful to know that our team's prompt responses and efficient issue resolution saved you valuable time. We truly appreciate you sharing your feedback and recognizing our commitment to great customer service.

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