Burfield Financial Planning Reviews 

928
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, making interactions pleasant and informative. The service provided is frequently described as first-class, with many appreciating the clear explanations and tailored advice that helps them understand their finances and plan for the future. Reviewers also highlight the excellent customer service, noting that advisors are always available to answer questions promptly and provide comprehensive support. Many feel secure and confident in the company's ability to manage their investments and pensions, valuing the personalized approach and attention to individual needs.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers consistently highlighting the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recently had my annual review with Dave Parker. As always, Dave went through all aspects of y fund / finances in a friendly, professional manner explaining everything clearly. Dave provides... See more

Rated 5 out of 5 stars

Had my face to face annual review with Ashley 11 June. He answered any question I had. Kept me fully informed as to how my pension was performing. I would highly recommend Burfield financial. They hav... See more

Rated 5 out of 5 stars

Our advisor is very helpful, makes things easy to understand and has been available for advice whenever asked. Risks and benefits are explained fully, and options discussed at length. Our advisor demo... See more

Rated 5 out of 5 stars

We feel confident with Burfield Financial Planning. The company have provided us with friendly support over several years, with advice and help on our finances. Our preferences are valued, but with gu... See more


Company details

  1. Money & Insurance

Written by the company

Burfield Financial Planning is a pension and retirement and investment specialists. Each adviser in the company has experience in helping clients achieve their pension goals. Our team is at the heart of our business, and is committed to delivering an excellent customer experience for all our clients. We believe you have the right to expect value for money from us, and that is what we constantly strive to deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

928 reviews

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4.9

All reviews

(928)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pertinent advice, good customer service

Financial advice is a delicate area. I believe Burfield navigate it very well - targeting advice to suit individual customer needs, always on hand to offer guidance, tending towards conservative in advice regarding investments. Never had any issues, always a pleasure to do business.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Making an appointment to see my adviser…

Making an appointment to see my adviser for my annual review was very straight forward and easy to obtain a convenient appointment. The adviser was very knowledgeable and went through the current position of my finances in detail and was able to offer good advise for future planning. Overall, very good service, trustworthy and excellent advice received.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Like part of the family

Burfield is a brilliant company do work with, our Advisor, Dave is incredibly knowledgeable, helpful and understanding. He is like part of the family.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Thorough and comprehensive Annual Review

Peter Jenkins reviewed the previous year for my investments, discussed any changes in circumstances, how they might impact on plans going forward and assessed whether my current investments remained suitable to meet my objectives - a thorough review. He also came up with further tax planning ideas which may well prove to save significant sums.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication and customer service

Excellent communication throughout a frustrating experience with two large firms that Burfields were dealing with on my behalf…really appreciate their customer focus and support throughout - thankfully all sorted now and am extremely grateful to the Burfields team for their tenacity and keeping me updated - very refreshing, would highly recommend their services

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Annual reports

Ashley explained my pension plan and told me of other products that were available he was thorough and professional as he has been since I started.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

I'm very happy with Burfield

I've been retired for almost 12 months but continue to leave my pension invested therefore it is vital my it continues to grow in order to provide the lifestyle we are accustomed to. Ashley Clark at Burfield undertakes an annual review to ensure my pension is fit for purpose. In addition Ashley has offered guidance relating to my ISA investments which are not handled by Burfield to which I'm extremely grateful.

30 October 2024
Unprompted review

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