Burfield Financial Planning Reviews 

928
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, making interactions pleasant and informative. The service provided is frequently described as first-class, with many appreciating the clear explanations and tailored advice that helps them understand their finances and plan for the future. Reviewers also highlight the excellent customer service, noting that advisors are always available to answer questions promptly and provide comprehensive support. Many feel secure and confident in the company's ability to manage their investments and pensions, valuing the personalized approach and attention to individual needs.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers consistently highlighting the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recently had my annual review with Dave Parker. As always, Dave went through all aspects of y fund / finances in a friendly, professional manner explaining everything clearly. Dave provides... See more

Rated 5 out of 5 stars

Had my face to face annual review with Ashley 11 June. He answered any question I had. Kept me fully informed as to how my pension was performing. I would highly recommend Burfield financial. They hav... See more

Rated 5 out of 5 stars

Our advisor is very helpful, makes things easy to understand and has been available for advice whenever asked. Risks and benefits are explained fully, and options discussed at length. Our advisor demo... See more

Rated 5 out of 5 stars

We feel confident with Burfield Financial Planning. The company have provided us with friendly support over several years, with advice and help on our finances. Our preferences are valued, but with gu... See more


Company details

  1. Money & Insurance

Written by the company

Burfield Financial Planning is a pension and retirement and investment specialists. Each adviser in the company has experience in helping clients achieve their pension goals. Our team is at the heart of our business, and is committed to delivering an excellent customer experience for all our clients. We believe you have the right to expect value for money from us, and that is what we constantly strive to deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

928 reviews

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4.9

All reviews

(928)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100 % Brilliant trustworthy company

my company stopped their final salary pension plan, so I moved my 29 yrs accrued company Pension pot over to them about 6 yrs ago..very glad i did and so were the other 100+ employees!
I am on a low risk policy but they have managed it so well, that my pension investments are making WAY MORE yearly interest than than my old company pension ever did, I am 6 weeks from being 59yrs old and due to the brilliant job they have done, i am now in the position to take early retirement at 60 yrs.
I did take money out from the tax free part of my allowance and all it took was to send a message and 7 days later it was in my account. They come and stay locally in a hotel every few months so you can talk face to face to the advisers and you get a yearly review (face to face or phone review) with any concerns you might have, i have never had any concerns whatever..
100 % Brilliant trustworthy company, very friendly advisers and WELL worth letting them look after your pension or investments
Merry Xmas to all at Burfield and a special thanks to Ashley for all his advice and help..❤️

18 December 2025
Rated 5 out of 5 stars

I would highly recommend

I have been with Burfields for many years now. They have always been very helpful and explained things clearly to me giving me options on my pension. I always speak to Ashley who is very knowledgeable and helpful.

15 December 2025
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Ashley is really friendly and explains things in a way that is easy to understand.
The team are very proactive and responsive and have kept me fully informed throughout all the processes and have communication regularly.
Wouldn’t hesitate to recommend them!

14 November 2025
Rated 5 out of 5 stars

Annual Review

I have been doing business with Burfield for a few years now, people work with people and my FA is David Parker. I find David to be knowledgeable and trustworthy hence why I return.

24 October 2025
Rated 5 out of 5 stars

Burfield offer an excellent…

Burfield offer an excellent understanding of financial matters, including investments, inheritance planning and optimising tax positions. They take the time to understand you personal goals and then apply their financial skills in your individual context. Communications and responses to questions are prompt and thorough.

7 October 2025
Rated 5 out of 5 stars

Delivers a reliable and professional service

I always have a useful discussion about my circumstances and get up to date information from a professional. They are efficient and prompt in all dealings with them from making appts, answering queries and providing reports.

30 September 2025
Rated 5 out of 5 stars

Fantastic team

Fantastic team who give excellent and well thought out advice. I’ve recommended them to many friends.

29 September 2025
Rated 5 out of 5 stars

Comprehensive personalised financial advice

Comprehensive Information always provided in an easy to understand way. Always feel that I am being treated as an individual and my financial needs are understood. Friendly & relaxed atmosphere with plenty of time for discussion.

18 September 2025

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